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Axel Hotel San Sebastián - Adults Only

4.0 star property
4-star adults-only hotel near Concha Beach

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Photo gallery for Axel Hotel San Sebastián - Adults Only

Relax in style at this hotel, featuring a spacious outdoor seating area with comfortable furniture.
Welcome to our reception area, where friendly staff are available to assist you. Enjoy complimentary amenities and stay connected with our TV and free Wi-Fi.
Enjoy a peaceful retreat with a large bed and garden view, featuring a flat-screen TV, a small table, and comfortable seating.
Enjoy a peaceful retreat with a comfortable bed, seating area, and desk for work or relaxation.
Relax in the stylish seating area with a mix of chairs and tables, featuring a vase with fresh flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Laundry

Explore the area

View in a map
Calle Amara 26, San Sebastián, 20006
  • Concha Promenade
    ‪3 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪19 min walk‬
  • Reale Arena
    ‪3 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Axel Premium

Enjoy a peaceful retreat with a comfortable bed, seating area, and desk for work or relaxation.

Axel Premium

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Enjoy a restful stay in this cozy room with a comfortable bed, bedside lamps, and a chair.

Axel City

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Enjoy a restful stay in this stylish room, featuring a large bed, a desk for work and relaxation, and a personal touch with a framed picture.

Axel Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Relax in a stylish space with a large bed, sofa, and armchair, plus a flat-screen TV and modern bathroom.

Axel Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Relax in a serene space with a large bed, desk, and coffee machine.

Axel Single

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Axel Premium Superior, Terrace

Enjoy a peaceful retreat with a large bed and garden view, featuring a flat-screen TV, a small table, and comfortable seating.

Axel Premium Superior, Terrace

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

San Sebastián

San Sebastián Centro stay.A stay at this San Sebastián Centro hotel places you steps from Academia de Baile Natalia y Fermin and within a 5-minute walk of Centro de Danza. Concha Promenade and Concha Beach are also within half a mile (1 km).

What's nearby

  • Concha Beach - 3 min walk - 0.3 km
  • Concha Promenade - 3 min walk - 0.3 km
  • Plaza de La Constitucion - 14 min walk - 1.2 km
  • Donostia-San Sebastian Aquarium - 19 min walk - 1.6 km
  • Reale Arena - 3 min drive - 2.2 km

Getting around

  • San Sebastian Amara Station - 4 min walk
  • San Sebastian (EAS) - 23 min drive

Restaurants

  • ‪Café de la Concha - ‬7 min walk
  • ‪Sebastopol - ‬6 min walk
  • ‪La Tagliatella - ‬7 min walk
  • ‪La Madame - ‬5 min walk
  • ‪Cafe la Habana - ‬6 min walk

About this property

Axel Hotel San Sebastián - Adults Only

4-star adults-only hotel near Concha Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness center. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and safes. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 18 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • One of the dining venues
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 26 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 559 reviews
Rating 8 - Good. 164 out of 559 reviews
Rating 6 - Okay. 47 out of 559 reviews
Rating 4 - Poor. 17 out of 559 reviews
Rating 2 - Terrible. 10 out of 559 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alina

Liked: Amenities
Great hotel and staff, will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Excellent hotel. It’s an LBGTQ+ friendly chain but they welcome everyone. We loved our stay. The location is great, walkable to many bars & restaurants as well as the beach and old town. There’s a nice grocery store just down the street. Parking is 26 Euros a night. We would stay there again in a heart beat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gerard

Stayed 3 nights in Apr 2025

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo 5* Hotel to my mind

Short stay, but brilliant hotel, so wish it could have been longer. Great location, superb people and excellent facilities. Superb spa, wonderful breakfast and great rooms
Shoreline
Historic statue
Stayed 1 night in Apr 2025

4/10 Poor

Wolfgang

Travelled with family
Disliked: Staff & service
Staff unhelpful/unfriendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great facilities and very friendly and helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

BURCU

Liked: Staff & service, property conditions & facilities
Great hotel to stay! Pasti (the lady at the coffee section) is so kind and nice, we liked the hospitality a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our walk to Concha beach each day and felt the hotel is in a great position for us. The staff were very informative of places to visit. It was easy to get the bus from the airport and walk to the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurprit

Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. The room very clean and to a high standard. Breakfast amazing and staff very nice. A great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bed were ok. However, the shower changed temperature by itself, its door did not close, making the floor a bit wet and the toilet did not work properly. On top of that the staff was not very friendly, leaning to rude. We only stayed one night, and wouldn't stay again. Its a good option if you need something close to the train station other than that, nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Everything das good
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new Axel is beautiful. From my initial greeting by a very hospitable Racquel, to the gorgeous room. Everything is spotlessly clean, obviously it’s new but the bed was comfortable and a gorgeous shower. My only tiny negative is that the spa pool could have been warmer, but the hotel was superb value for money and a fifteen minute walk from The Conch and incredible food options of the Old Town. I would recommend it highly
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The gentleman at the front desk was helpful and knowledgeable! The room was spacious. I would definitely stay there again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and hip. Great service and vibe. Walkable to everywhere you want to go. We stayed in winter and did not use the pool. If you are looking for a view of the sea, this is the only drawback.
Stayed 3 nights in Jan 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anitsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine but the only complains is the room is uncomfortable even when it’s upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

KEUNUK

Stayed 1 night in Dec 2024

10/10 Excellent

Suchitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel, great facilities

Modern hotel, great amenities, comfortable bed, lovely breakfast, enjoyed the jacuzzi and steam room. Very helpful staff, easy walking to old town and shopping. Very convenient supermarket next to hotel
Stayed 3 nights in Sep 2024