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Hotel Description

3.5-star guestrooms with free WiFi

In shopping district

You'll find Metrocentro Santa Ana and Oscar Alberto Quiteno Municipal Stadium within 2 miles (3 km) of this hotel. Escuela de Artes and Museum of Human Anatomy are also within 3 miles (5 km).

Business services

A restaurant and an outdoor pool are featured at this hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference center. Free self parking, a garden, and express check-out are also offered.

Single Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $109* Per night/room 31 Mar. - 1 Apr.

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tolteka Plaza ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tolteka Plaza

Everyone (1) Family (1)
2 out of 5
Very poor Customer service, front desk kind off rude, also breaks fast menu not accurate we asked for a menu plate but they brought a different meal, and when we ask for the menu plate the answer was we don’t have. Not even said sorry or communicate before they brought it.

Posted by , from Daly City on 15 Dec. 2023

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5 out of 5

Posted by on 15 Mar. 2023

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Property Features

There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1998
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Tolteka Plaza has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 2 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Tolteka Plaza

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Tolteka
  • Tolteka Plaza
  • Tolteka Plaza Hotel
  • Tolteka Plaza Hotel Santa Ana
  • Tolteka Plaza Santa Ana
  • Tolteka Plaza Hotel
  • Tolteka Plaza Santa Ana
  • Tolteka Plaza Hotel Santa Ana

You should know

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.