"We chose this hotel since it was close to downtown and the boardwalk and although the property itself was ok, there were a lot of homeless people (unf ... " More
Heart of Santa Cruz
Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Also, Ocean Street is within half a mile (1 km) and Pacific Avenue is within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and a 24-hour front desk and a snack bar/deli are also provided.
10 Jul. 2023 by Hampton Inn Staff
We are sorry for your disappointing experience at our property. It is true that Santa Cruz does have a noticeable homeless population, though we work with the city of Santa Cruz, our neighbors, the Santa Cruz Police Department, and contract with a security company to keep our property and neighborhood safe for residents and guests. Again, we are sorry to read that this will be your final impression on us and that you felt such a way!
1 Jun. 2023 by Hampton Inn
Thank you so much Cherish for your excellent review. We're pleased to hear that you felt well taken care of during your time with us, and we'll certainly pass on your kind compliments to the entire staff. We aim to provide every guest with a comfortable and enjoyable stay, so it’s wonderful to hear of the comfort you experienced. We look forward to welcoming you back for many more memorable stays in the future.
29 Sep. 2021 by Raj
Thank you for choosing to stay with us here at Hampton Inn Santa Cruz. We would like to thank you for your honest review. We always aim to deliver a great experience, and we are saddened to know we missed the mark. We do have signs in our parking lot that mention to lock your vehicle and that we are not responsible for loss of personal items or valuables. Thank you for choosing to stay with us, and I hope that we have the opportunity to provide you with a better stay experience in the future.
25 Jun. 2021 by Jason
Thank you for the great review!
10 Nov. 2020 by jhernandrz
Thanks for choosing to stay with us, and for taking the time to review our property! I’m glad that you enjoyed your stay with us, and that our property worked well for you. We hope we have the opportunity to have you with us again in the future!
6 Aug. 2020 by Jhernandez
I am sorry that you encountered a problem with our front desk during your recent stay at our property. While we do work hard to make sure that our guests all have problem-free stays, it sounds like we may have fallen short, and I apologize that this occurred during your time with us. I will speak with our Front Desk to make sure that this has been addressed and that it will not be an issue for other guests. Thank you for choosing to stay with us, and I hope that we have the opportunity to have you with us again in the future so that we can provide you with a more positive stay experience.
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Hampton Inn Santa Cruz also features an indoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
Hampton Inn Santa Cruz offers 46 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include an indoor pool.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).