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Insotel Fenicia Prestige Suites & Spa

5.0 star property
5-star beach hotel near Punta Arabi Hippy Market

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Photo gallery for Insotel Fenicia Prestige Suites & Spa

Outdoor pool
Property preview
Junior Suite, Jetted Tub (Prestige Solarium) | Bathroom
3 restaurants, breakfast, lunch served; Laotian cuisine
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym

Explore the area

View in a map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
  • Place, Platja de Santa Eulàlia
    ‪8 min walk‬
  • Place, Etnological Museum
    ‪11 min walk‬
  • Place, Marina Santa Eulalia
    ‪18 min walk‬
  • Airport, Ibiza (IBZ)
    ‪27 min drive‬

Room options

View all photos for Junior Studio Suite, Balcony

Premium bedding, down comforters, minibar, in-room safe

Junior Studio Suite, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Jetted Tub (Prestige Solarium)

Junior Suite, Jetted Tub (Prestige Solarium)

Junior Suite, Jetted Tub (Prestige Solarium)

9.6 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Family Suite, Connecting Rooms

  • 98 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Twin Beds

View all photos for Deluxe Room, Balcony, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

View from room

Deluxe Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Bathroom

Superior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Santa Eulalia del Rio

Steps from the beach.Within 6 miles (10 km) of this hotel, you'll find Punta Arabi Hippy Market and Golf Club Ibiza. Las Dalias Hippy Market is within 6 miles (10 km) and Talamanca Beach is within 9 miles (15 km).

What's nearby

  • Playa del Rio - 3 min walk - 0.3 km
  • Platja de Santa Eulàlia - 8 min walk - 0.7 km
  • Puig de Missa - 11 min walk - 1.0 km
  • Etnological Museum - 11 min walk - 1.0 km
  • Marina Santa Eulalia - 18 min walk - 1.5 km

Getting around

  • Ibiza Airport (IBZ) - 23 min drive

Restaurants

  • ‪La Llama - ‬9 min walk
  • ‪Hambrë - ‬13 min walk
  • ‪O Galego - ‬12 min walk
  • ‪Passion - ‬10 min walk
  • ‪Atenea - ‬13 min walk

About this property

Insotel Fenicia Prestige Suites & Spa

5-star beach hotel near Punta Arabi Hippy Market
Insotel Fenicia Prestige Suites & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Insotel Fenicia Prestige Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Santa Eulalia del Rio hotel is smoke free.

  • 172 guestrooms or units
  • 3 dining venues
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Insotel Fenicia Prestige Suites & Spa offers 172 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prestige Spa Ibiza. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 414 reviews
Rating 8 - Good. 105 out of 414 reviews
Rating 6 - Okay. 13 out of 414 reviews
Rating 4 - Poor. 8 out of 414 reviews
Rating 2 - Terrible. 9 out of 414 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Pool area
Stayed 6 nights in Aug 2025

10/10 Excellent

Garry

Stayed 7 nights in Aug 2025

6/10 Okay

Michael, Romsey

Stayed 1 night in Jul 2025

4/10 Poor

Katherine

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.
Stayed 4 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Stayed 3 nights in Jul 2025

10/10 Excellent

VICTORIA ELLEN

Stayed 7 nights in Jun 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stylish with great people looking after you.
Stayed 6 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Stayed 5 nights in May 2025

4/10 Poor

Nagham

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jack

Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Always lovely staff
Stayed 7 nights in Sep 2024

2/10 Terrible

Patrick

Stayed 2 nights in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a lovely location
Stayed 5 nights in Aug 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and staff,
Stayed 5 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, room comfort

Not a 5* hotel

Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location
Stayed 3 nights in Jul 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 3 nights in Jul 2024