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4.0 out of 5

"Everything was excellent the only situation is the people waiting for you outside the building. You just have to get used to. " More

By a verified traveller on Wed 23 Dec 2020

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Hotel Description

3-star hotel near Rodadero Beach

El Rodadero stay

Within a 10-minute walk of this El Rodadero hotel, you'll find Rodadero Beach and Mundo Marino Aquarium. Also, Arrecife Shopping Center is within half a mile (1 km) and Nabusimake is within 2 miles (3 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a computer station. Luggage storage and a safe deposit box are also provided.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $93* Per night/room 29 Apr. - 30 Apr.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Del Mar Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Del Mar Hotel

Everyone (2) Couples (1) Family (2)
5 out of 5
Everything was excellent the only situation is the people waiting for you outside the building. You just have to get used to.

Posted by on 23 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by Carolina Castellanos Morales

Thank´s for your review, is very important for us. We hope to see you soon. best regards.

5 out of 5

excellent location

Pros: Location and Staff
Cons: Improve the noise reduction with better glass for the windows
Location: Excellent location, very close to the beach , stores and restaurants. Everything is close from this hotel in El Rodadero, Santa Marta.
Very good hotel, very nice and helpful staff, excellent location in El Rodadero Santa Marta Colombia - A little noisy at night, but we had a very good experience staying at this hotel.

Posted by , from Utah - USA on 16 Jan. 2016

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Comment from Hotel Management

15 Feb. 2016 by Yamid Agudelo Cotes. business coordinator

Estimada Huesped, Queremos agradecer por sus comentarios, estamos seguros que como empresa seguiremos mejorando y ofreciendo un excelente servicio. Esperamos volver a tenerla hospedada en nuestras instalaciones.

5 out of 5

New well designed hotel.

Pros: Stall, location, breakfast.
Location: Restaurants, beach.
Very clean and comfortable. Good breakfast. Very friendly staff. Close to beach. Extremely secure.

Posted by , from Austin, TX on 2 Sep. 2015

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Comment from Hotel Management

11 Oct. 2016 by Yamid Agudelo Cotes. business coordinator

Dear Rod, we thank you for your comments, for us it is important to know that our guests think to improve every day and offer our visitors a very good experience. We are taking careful note of your suggestions, we look forward again with his presence in our att facilities: Yamid Agudelo Cotes. Commercial Director.

1 out of 5
Terrible la atención de emily la recepcionista, fue grosera, no estaba preparada para su trabajo. Definitivamente jamás volveré a ese hotel

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Gerencia Del Mar Hotel

Estimada Sra. Catalina:Lamentamos que haya sentido molestia al momento del registro en el que, nuestra recepcionista Melanie, le pidió el pago del impuesto al valor agregado (I.V.A.). Este impuesto es un requisito de ley cuya destinación es directamente la DIAN. Todo ciudadano colombiano, independientemente al lugar de residencia, debe pagarlo en cualquier hotel ubicado en territorio nacional en el que se aloje. Lamentamos que la solicitud del cumplimiento de este requisito la haya molestado al punto que el ejercicio de la labor de nuestra recepcionista Melanie la haya llevado a considerarlo un mal servicio. Del Mar Hotel está conformado por personas amables, que siempre procuran ofrecer el mejor servicio dentro del cumplimiento pleno de la ley.

Property Features

Del Mar Hotel offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly Del Mar Hotel also features a front-desk safe, an elevator, and a water dispenser.

  • 72 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Del Mar Hotel offers 72 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Del Mar Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Mar Hotel Santa Marta
  • Mar Santa Marta
  • Del Mar Hotel Hotel
  • Del Mar Hotel Santa Marta
  • Del Mar Hotel Hotel Santa Marta

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 6 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.