There's a snack bar/deli on site. Public spaces have free WiFi. Redwood Inn also features a vending machine and laundry facilities. Self parking is free.
Smoking is allowed in designated areas at this Santa Rosa motel.
This was my second stay here, and this time it was a disaster.
At check-in, the front desk guy asked if the second floor was okay. I said no, because Iâm handicapped. Instead of helping, he slammed his fist on the counter and acted like it was my fault I didnât put that on my reservationâwhen there wasnât even an option to do that. His attitude was aggressive and unprofessional.
After driving four hours, I wasnât about to argue. I told him to just give me the room.
Then I got to the room, and it was filthyâdirty sheets and trash left by the last guest. I didnât even bother going back to complain because the front desk already made it clear they didnât care about my stay.
Bottom line: my experience showed a total lack of respect and poor service.
The manager was very friendly, welcoming and professional! The motel room was well equipped, had a good layout, had several places to sit, including a small round table with chairs as well as a desk with a chair. It was very clean. Not fancy, but perfect for my needs and very comfortable. There were water bottles in the room and several kinds of snack bars. It was in a convenient location. I would definitely stay here again!
The OG of motels with a little refurbishment, and cleanliness. Room being on the 2nd floor, I kind of liked how convenient it was, with my rental car parked directly below, and within a short distance to a flight of stairs. I had forgotten a few things getting to the car, and was able to quickly get back to the room. The thought of a larger hotel with a lobby and elevator, long hallways to your room, would have been a lot of walking! Since my travel and stay was for work, the room was okay, did its job.