There's a snack bar/deli on site. Public spaces have free WiFi. Redwood Inn also features a vending machine and laundry facilities. Self parking is free.
Smoking is allowed in designated areas at this Santa Rosa motel.
The owner was very impatient and aggressive. He blamed us for waking him to help us check in. Ridiculous! Itâs the ownerâs responsibility to help the customers check in. How could he blame us?
The room was fine. I did encounter a serious problem. My wife is in need of a handicapped room. I followed your instructions regarding contacting the hotel after booking through your site. I was told there would be an extra charge for the room. As I had no choice i reluctantly agreed. on checkin I was told I could charge the amount cited by Hotels.com and pay the additional 30 dollars in cash. It is my understanding that it is illegal to impose an additional charge for handicapped rooms. I would appreciate a response from you regarding this matter. I have been a loyal customer of Hotels.com for over 15 years.
Norman Metzger
cadnild@aol.com
We spent five nights here. Our room was spacious and had a Kuerig coffee maker, a microwave and two mini-fridges, which was great for saving on dining out, since a Trader Joe's and a Costco are both just about a block away. Staff were very nice.