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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Casino
Property grounds
Minibar, in-room safe, blackout drapes, iron/ironing board
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Bella Terra Mall
    ‪4 min drive‬
  • Place, Catedral de Santiago
    ‪8 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Bella Terra Mall - 4 min drive - 2.1 km
  • Historic San Luis Fort Museum - 8 min drive - 2.8 km
  • Catedral de Santiago - 8 min drive - 2.2 km
  • Hermanos Patino Bridge - 9 min drive - 2.5 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Becerro's bar - ‬3 min drive

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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The price is CA $116
CA $149 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

How close is Platino Hotel & Casino to the airport?

Platino Hotel & Casino is 9.6 mi (20-min drive) away from the Cibao Intl. Airport (STI) airport, the closest popular airport to the property.

Does Platino Hotel & Casino have an airport shuttle?

Platino Hotel & Casino offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Platino Hotel & Casino offer free breakfast?

Platino Hotel & Casino offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platino Hotel & Casino?

During your stay you can enjoy the onsite casino, featuring 15 slot machines and 6 gaming tables.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM.

Is there free parking at Platino Hotel & Casino?

This hotel offers free self parking.

Does Platino Hotel & Casino have a pool?

Platino Hotel & Casino does not have a pool.

Does Platino Hotel & Casino have a restaurant?

Platino Hotel & Casino is home to BarRocko, which features international cuisine.

Does Platino Hotel & Casino have a spa?

There are no spa services available at this hotel.

How close is Platino Hotel & Casino to downtown Santiago de los Caballeros?

Platino Hotel & Casino is 2.5 mi away from Santiago de los Caballeros.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hipolita

Stayed 1 night in Dec 2025

8/10 Good

Darrell

Liked: Cleanliness, property conditions & facilities
This place was very nice. A perfect spot, but the staff is really nosey.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Jose

Stayed 1 night in Dec 2025

8/10 Good

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is included but its just basic, not great. Staff is very nice and polite
Stayed 1 night in Dec 2025

8/10 Good

Everett

Stayed 1 night in Aug 2025

10/10 Excellent

Dinorah

Stayed 1 night in Nov 2025

6/10 Okay

Yulissa Colon de Los

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. But really small. At the room 307 At night time you can hear all the noise from outside. The music from the casino. I don't know the other room. The staff were friendly, the breakfast was good, the casino was perfect very clean not cigarette smell at the casino.
Stayed 3 nights in Nov 2025

8/10 Good

Miguel

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriela E

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Stayed 1 night in Nov 2025

8/10 Good

Madele, Peabody

Stayed 1 night in Nov 2025

10/10 Excellent

pedro

Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Stayed 1 night in Nov 2025

10/10 Excellent

Danna

Stayed 2 nights in Nov 2025

10/10 Excellent

Verlandine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super clean, the staff was super friendly
Stayed 1 night in Nov 2025

6/10 Okay

Marisol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Allow early check in if room is available. We arrived early but were not allowed to check in until exactly 3pm. They could be a little more lenient. Weary traveler just wanted to get to the room and rest.
Stayed 1 night in Nov 2025

2/10 Terrible

George L, Mahopac

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, staff rude, unfriendly and unhelpful.
Stayed 1 night in Nov 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

Javier, alpharetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, from the parking, the front desk, the restaurant. The room is small but clean, enough for me and my wife. The bed and pillows were find and an extra blanket was available there at the room, there is also a safe in the room for valuables.
Stayed 1 night in Nov 2025

10/10 Excellent

Virginia

Stayed 2 nights in Nov 2025

2/10 Terrible

José Ángel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno limitado muy sencillo
Stayed 1 night in Nov 2025

8/10 Good

Pedro

Stayed 1 night in Nov 2025

10/10 Excellent

Samuch

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 1 night in Nov 2025