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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

Choose dates to view prices

Photo gallery for Platino Hotel & Casino

A courtyard with a gazebo, a fountain, and a building with large windows.
Minibar, in-room safe, blackout drapes, iron/ironing board (on request)
A woman standing on a balcony with a railing, overlooking a building with multiple windows.
A reception area with a marble counter, a reception desk, a sofa with orange cushions, a green patterned rug, and a vase with flowers.
A casino with multiple slot machines and red bar stools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Gran Teatro Del Cibao
    ‪15 min walk‬
  • Place, Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Place, Bella Terra Mall
    ‪2 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

A hotel room with two beds, a painting on the wall, and a window with curtains.

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite Deluxe

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a window with curtains.

Junior Suite Deluxe

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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AC Hotel Santiago de los Caballeros

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 522 reviews
The price is CA $190
CA $243 total
includes taxes & fees
Aug 15 - Aug 16
AC Hotel Santiago de los Caballeros

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Gran Teatro Del Cibao - 15 min walk - 1.3 km
  • Monument to the Heroes of the Restoration - 19 min walk - 1.6 km
  • Bella Terra Mall - 2 min drive - 1.7 km
  • Cinemacentro Cibao - 3 min drive - 2.4 km
  • Historic San Luis Fort Museum - 4 min drive - 2.8 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Puerta Del Sol - ‬17 min walk
  • ‪Becerro's bar - ‬3 min drive
  • ‪Kukaramacara - ‬4 min drive

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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CA $132 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frequently asked questions

How close is Platino Hotel & Casino to the airport?

Platino Hotel & Casino is 9.6 mi (20-min drive) away from the Cibao Intl. Airport (STI) airport, the closest popular airport to the property.

How much does it cost to stay at Platino Hotel & Casino?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Sept 2, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platino Hotel & Casino have an airport shuttle?

Platino Hotel & Casino offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Platino Hotel & Casino offer free breakfast?

Platino Hotel & Casino offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platino Hotel & Casino?

During your stay you can enjoy the onsite casino, featuring 15 slot machines and 6 gaming tables.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM.

Is there free parking at Platino Hotel & Casino?

This hotel offers free self parking.

Does Platino Hotel & Casino have a pool?

Platino Hotel & Casino does not have a pool.

Does Platino Hotel & Casino have a restaurant?

Platino Hotel & Casino is home to BarRocko, which features international cuisine.

Does Platino Hotel & Casino have a spa?

There are no spa services available at this hotel.

How close is Platino Hotel & Casino to downtown Santiago de los Caballeros?

Platino Hotel & Casino is 2.5 mi away from Santiago de los Caballeros.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great easy access
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and very centric
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service
Lovely, modest hotel in a safe part of the city. It’s a good place to sleep, but it’s not a resort by any stretching imagination. For a short day, it’s the perfect place.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, staff was awesome!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Luis Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so nice I will stay there again in the future
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gamalielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and also the staff are awesome!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Radhames

Liked: Cleanliness, staff & service, property conditions & facilities
Great. This hotel looks like a vintage!; but wonderful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriela E

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cery helpful and courteous!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially for the price. Staff and owners were wonderful and attentive. The food was out of this world. 5-star food every time.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Room was clean and as described. Staff is very friendly and would stay there again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

JAIME

Liked: Staff & service
Disliked: Property conditions & facilities
For a quick sleep due to very early flight- was perfect and only draw back was only 2 towel for us 2 couples to use!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Christopher

staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Verlandine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super clean, the staff was super friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gloria

Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Platino is our Choice for accommodations in Santiago. It's situated within walking distance to Pricesmart and a quick drive to the Agora Mall and a variety of restaurant. Very convenient. The staff are exceptionally welcoming and friendly. The rooms are very clean and comfortable. All for an incredibly low price.