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"The friendliness of every staff members that I met " More

By a verified traveller on Thu 23 Jan 2020

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Hotel Description

3.5-star beachfront property near Boca Chica

On the beach

You'll be within half a mile (1 km) of Boca Chica and 2 miles (3 km) of Nautical Club of Santo Domingo with a stay here. Caucedo Port is within 6 miles (10 km) and La Caleta Park is within 9 miles (15 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center and WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 6 restaurants.

WiFi, cable TV

In addition to TVs with cable channels, the 248 guestrooms offer WiFi and balconies or patios. Minibars (stocked with some free items), room service, and coffee/tea makers are also available.

Standard

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$207* Per night/room 8 Mar. - 9 Mar.

Deluxe Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Be Live Experience Hamaca Beach - All Inclusive ratings based on 61 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Be Live Experience Hamaca Beach - All Inclusive

Everyone (16) Couples (1) Family (4)
5 out of 5
The friendliness of every staff members that I met

Posted by on 23 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Sara Zuin, Room Division Manager.

Thank you very much for your positive feedback! Best regards.

2 out of 5
The size and the view from our room. The food was also good. But some of the stuff wasn’t very nice.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Sara Zuin, Room Division Manager.

We would like to thank you for your comment and at the same time we would like to apologize for not having meet your expectations. Saludos cordiales.

3 out of 5
I liked the property. It’s location was excellent. My dislikes power kept cutting off. Bed was very very hard made my back hurt. Bathrom tiles/wood floor looks moldy. And I was very disappointed with the wifi. Not in range and when in range now working properly I could get any work don’t logging into the wifi. That should be updated ASAP.

Posted by on 30 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Sara Zuin, Room Division Manager.

We would like to thank you for your comment and at the same time we want to apologize for the inconveniences caused. We are working hard to keep improving. Best regards.

1 out of 5
Hotel room was dirty, the restaurant was closed, i had to go to bed hungry. they had to changed my sheets and pillows because they were dirty too. I had safety issues. there was not even bottle water in the room. will not recommend this hotel.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Sara Zuin, Room Division Manager.

We regret to read that your experience at our hotel has not been pleasant. We want to apologize for all the inconveniences caused, it is not our intention that our guests take a bad idea of us. We are working hard every day to improve our services and facilities and we hope you will give us another opportunity to improve the concept that you have of us. Best regards.

2 out of 5
the staff was exceptional but the resort is very out dated repairs are needed my room 105 was moist mildew and broken door broken sliding door and broken safe room 002 was the same its in bad condition

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Sara Zuin, Room Division Manager.

Estimated, we would like to thank you for take your time and at the same time we want to apologize for the inconveniences that ocurred during your stay. We will take the mentionned points to work on it and keep improving. Best regards.

5 out of 5
Loved the location of the property, many bars to choose from, beach is beautiful.

Posted by on 8 Mar. 2019

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Comment from Hotel Management

9 Mar. 2019 by Sara Zuin, Room Division Manager.

Estimated Sal, thank you very much for your positive comment! We hope to see you again soon! Best regards.

4 out of 5
Great staff , BEAUTIFUL beach, kid friendly food wasn’t so great

Posted by on 11 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Sara Zuin, Room Division Manager.

Estimated, we would like to thank you for your positive comment! We hope to be able to receive back soon! Best regards.

2 out of 5
I asked for A king bed got two full size beds Fan was not working Telephone was not working Blow dryer was broken Room smelled like sewage Bathroom ceiling was leaking Only 2 towels for 2 people asked for two more never received Horriblen customer service

Posted by , from South River NJ on 7 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Sara Zuin, Room Division Manager.

Estimated Julie, we regret to read that your experience at our hotel has not been pleasant. We want to apologize for all the inconveniences caused, it is not our intention that our guests take a bad idea of us. We are working hard every day to improve our services and facilities and we hope you will give us another opportunity to see how much we are improving. Best regards.

1 out of 5
Had to change rooms. Will never visit again and don't recommend.

Posted by , from pa us on 2 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Sara Zuin, Room Division Manager.

Estimated, we regret to read about the bad experience that you had in our hotel and we would like to apologize for not having meet your expectations. Best regards.

1 out of 5
From the check in process to reservation of restaurant and the cbeck out, a complete mess. First and last time to stay there. Chose it because if many factors, price, close to city and the puctures, all that together is just a bad way to drive you there. Poor maintenance have this hotel falling apart, too much humidity. The cleaning staff very rude. They are good on food and the staff from the restaurants are amazing

Posted by on 20 Nov. 2018

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Comment from Hotel Management

21 Nov. 2018 by Sara Zuin, Room Division Manager.

We regret to read about the bad experience that you had in our hotel and we want to apologize for not having meet your expectations. We will take each mentioned point to work on it and keep improving. Best regards.

About the Be Live Experience Hamaca Beach - All Inclusive

Location Calle Duarte #1-B Esq. Caracol, Boca Chica, Santo Domingo 15700

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Wireless Internet access not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Offsite tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Onsite live performances included
  • All non-motorized water sports included
  • Theme parties included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included

Property Features

Be Live Experience Hamaca Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Experience Hamaca Beach - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a swim-up bar, and a bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business center. A casino, a children's pool, and a nightclub are also featured at the eco-friendly Be Live Experience Hamaca Beach - All Inclusive. Self parking is free. This 3.5-star Boca Chica property is smoke free.

  • 248 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 2 bars by the pool
  • Casino
  • Nightclub
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (11.7 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Be Live Experience Hamaca Beach - All Inclusive offers 248 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Boca Chica property provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining
  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Pelicano Beach Club - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Cotica Restautant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Orale Restautant - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

La Piazza Restaurant - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Rodizio Restaurant - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Room service is available.

Spa Services

  • Sauna in spa
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 24 years old. Onsite parties or group events are strictly prohibited.

  • Events/parties not allowed
  • No rollaway/extra beds available
  • Minimum guest age is 18
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Live All Inclusive
  • Be Live Hamaca
  • Be Live Hamaca All Inclusive
  • Be Live Hamaca Beach
  • Be Live Hamaca Beach All Inclusive
  • Be Live Hamaca Beach All Inclusive Boca Chica
  • Be Live Hamaca Beach Boca Chica
  • Hamaca Be Live
  • Hamaca Beach
  • Be Live Experience Hamaca Beach All Inclusive Boca Chica
  • Be Live Experience Hamaca Beach All Inclusive
  • Be Live Experience Hamaca Beach Boca Chica
  • Be Live Experience Hamaca Beach
  • Be Live Experience Hamaca Beach - All Inclusive Boca Chica

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.