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Kimpton Las Mercedes by IHG

4.5 star property
4.5-star luxury hotel near Calle El Conde

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Photo gallery for Kimpton Las Mercedes by IHG

Property amenity
Creator video - submitted by Renee's Favorites
Garden
Property amenity
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Place, Calle El Conde
    ‪3 min walk‬
  • Place, Columbus Park
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Essential)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds (Essential)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Balcony (Essential)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Balcony (Top Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

Zona Colonial stay.At this Zona Colonial hotel, you'll be within a 5-minute walk of Calle El Conde and Columbus Park. Also, Malecon is within half a mile (1 km) and Sambil Santo Domingo is within 3 miles (5 km).

What's nearby

  • Calle El Conde - 3 min walk - 0.3 km
  • Columbus Park - 3 min walk - 0.3 km
  • Calle Las Damas - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 4 min walk - 0.4 km
  • Malecon - 9 min walk - 0.8 km

Getting around

  • Casandra Damiron Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 31 min drive

Restaurants

  • ‪Restaurante Conde de Peñalba - ‬4 min walk
  • ‪Granier - ‬2 min walk
  • ‪Kimpton Las Mercedess - ‬1 min walk
  • ‪Casa Barista - ‬3 min walk
  • ‪Casa de los Dulces - ‬3 min walk

About this property

Kimpton Las Mercedes by IHG

4.5-star luxury hotel near Calle El Conde
Kimpton Las Mercedes by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 4 meeting rooms available. The luxury Kimpton Las Mercedes by IHG also features a garden, concierge services, and dry cleaning/laundry services. Valet parking is free. A complete renovation of Kimpton Las Mercedes by IHG was completed in June 2024.

This 4.5-star Santo Domingo hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to February 13 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Kimpton Las Mercedes by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 161 reviews
Rating 8 - Good. 11 out of 161 reviews
Rating 6 - Okay. 10 out of 161 reviews
Rating 4 - Poor. 2 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

sonia

Stayed 1 night in Oct 2025

10/10 Excellent

Kairys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
Stayed 1 night in Oct 2025

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of healthy options, good presentation and wonderful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Jaylin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, I really loved the pool, gym and spa.
View from room hallway
View from room hallway
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
Stayed 1 night in Oct 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent and relaxing hotel thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yahaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place!
Stayed 6 nights in Sep 2025

10/10 Excellent

Catherine, Port St. Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret, Selden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unos de los mejores servicio al cliente , El personal muy amable y simpáticos
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo hermoso , limpio , seguro , totalmente 1-A
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful experience. Highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

10/10 Excellent

Alex, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing! Everything was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just amazing, the service is fantastic! Staff are great, rooms are fantastic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin, Maitland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing around
Stayed 4 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
Stayed 4 nights in Aug 2025

2/10 Terrible

ramon

Stayed 4 nights in Jul 2025