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Air Terminal Hotel

3.0 star property
3-star hotel with a spa, connected to the airport

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Exterior
Lobby
Hot springs
Hot springs
Deluxe Twin Room, Non Smoking

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 20.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Non Smoking

9.2 out of 10
Wonderful
(84 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Spa
  • Free WiFi
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  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
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CA $142 total
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About the area

Chitose

Near the airport.At this hotel, you'll be steps from New Chitose Airport Onsen and within a 10-minute walk of Doraemon Wakuwaku Sky Park. Chitose Outlet Mall Rera and Siam Lock Country Club are also within 3 miles (5 km).

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.3 km
  • New Chitose Airport Onsen - 5 min walk - 0.4 km
  • Chitose Outlet Mall Rera - 5 min drive - 4.2 km
  • Chitose Inter Golf Club - 9 min drive - 9.2 km
  • Northern Horse Park - 14 min drive - 11.9 km

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪えびそば一幻 - ‬1 min walk
  • ‪FIGHTERS DINING ROSTER - ‬1 min walk
  • ‪けやき - ‬1 min walk
  • ‪スターバックス - ‬3 min walk
  • ‪小樽ニュー三幸 - ‬7 min walk

About this property

Air Terminal Hotel

3-star hotel with a spa, connected to the airport
Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
  • 1 building
  • 188 guestrooms or units
  • 3 levels
  • Built in 1992
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese

Similar properties

Property amenity

ANA Crowne Plaza Chitose by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,006 reviews
The price is CA $133
CA $191 total
Aug 24 - Aug 25
ANA Crowne Plaza Chitose by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,600 per day)
  • Self parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1500.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1170 reviews
Rating 8 - Good. 384 out of 1170 reviews
Rating 6 - Okay. 113 out of 1170 reviews
Rating 4 - Poor. 29 out of 1170 reviews
Rating 2 - Terrible. 10 out of 1170 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alan, HILLSBOROUGH

Disliked: Staff & service, property conditions & facilities
Only recommends if you have an early morning flight
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTABLE AIRPORT HOTEL

Comfortable all around with a good bed. Perfect place to stay before a flight. I highly recommend this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in the airport terminal. Front desk staff helpful with forwarding luggage. Included Onsen use and breakfast. Great bargain.
Stayed 1 night in Apr 2025

6/10 Okay

Choy

Travelled with family
Liked: Cleanliness, staff & service
It's very convenient if you are arriving late and want to rest before continuing your journey for the next day. The furnishings and room looks dated, but you can see the effort put in by the staff to keep it clean. Check in was fast and effortless too.
Stayed 1 night in Apr 2025

8/10 Good

SU ZEN

Travelled with partner
Liked: Cleanliness, staff & service
Lady who checked us in was not as friendly as our first check in a week ago. Convenient stay to catch flight next day. But rooms are dated though kept clean.
Stayed 1 night in Mar 2025

8/10 Good

Venus

Liked: Cleanliness, staff & service
It was a comfortable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gladis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in airport, great customer service and breakfast buffet. Will stay again if traveling via Chitose.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Stayed 1 night in Apr 2025

8/10 Good

Alexei

Stayed 1 night in Apr 2025

6/10 Okay

Marie Paz Annette

Liked: Cleanliness, staff & service
Conveniently located within the airport, if you need a place to stay in overnight. After 8 pm, the food stores near the hotel close down, and there isn't a restaurant in the hotel itself, so make sure to get your dinner early!
Stayed 1 night in Apr 2025

10/10 Excellent

Hui-Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s inside the airport and very convenient. I like it.
Stayed 1 night in Apr 2025

8/10 Good

Mully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good breakfast

Super convenient location to the arrivals terminal at the airport, which is what I was looking for. Buffet breakfast in the morning was excellent. Rooms were basic and clean, rather noisy due to proximity to the airport but, something you have to compromise for location.
Stayed 1 night in Mar 2025

8/10 Good

Phyllis

Liked: Cleanliness, property conditions & facilities
Good choice for quick stay at airport
Stayed 1 night in Mar 2025

10/10 Excellent

Arjun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access in the airport.
Stayed 1 night in Feb 2025

2/10 Terrible

Kit Yin

Disliked: Staff & service, property conditions & facilities
No hot water supply, facility super old, staff not so helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Great breakfast and comfortable, quiet accommodations. Miles better than any US airport hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, not fancy
Stayed 1 night in Mar 2025

10/10 Excellent

Polly A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the my worst hotel customer experience I have encountered in Japan. I asked for help during check-in to contact the airlines for damaged luggage, but the front counter staff cut me off coldly saying that they are a hotel and not the airport without empathy or offering any suggestions. During breakfast service, the staff stationed at the breakfast area was rude and did not even bothered greet us as if we owe her money. The rooms are old, dusty and mattress was sagging. For the amount paid, you can find a way better hotel. Definitely won’t recommend unless you are in for lousy service and backaches.
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Mar 2025

2/10 Terrible

Fabien

Stayed 1 night in Mar 2025

8/10 Good

Bradley, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

Winderful stay after long trip. Great breakfast.
Stayed 1 night in Mar 2025