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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
3-star spa hotel near Otaru Canal

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Front of property - evening/night
Laundry room
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Otaru Canal
    ‪7 min walk‬
  • Place, Tomioka Catholic Church
    ‪9 min walk‬
  • Place, Sakaimachi Street
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(65 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Otaru

City center stay.Within a 10-minute walk of the hotel, you'll find Nichigin-dōri and Old Endo Matabei House. Otaru City Art Museum and Otaru City General Museum Ungakan are also within half a mile (1 km).

What's nearby

  • Old Endo Matabei House - 6 min walk - 0.6 km
  • Otaru Canal - 7 min walk - 0.7 km
  • Tomioka Catholic Church - 9 min walk - 0.8 km
  • Sakaimachi Street - 11 min walk - 0.9 km
  • Otaru Music Box Museum - 20 min walk - 1.7 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪若鶏時代 なると 本店 - ‬4 min walk
  • ‪味処たけだ - ‬2 min walk
  • ‪魚萬 - ‬3 min walk
  • ‪Coffee House CHAFF - ‬3 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

3-star spa hotel near Otaru Canal
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Premium Otaru Natural Hot Spring offers its guests a full-service spa. Dormy Inn Premium Otaru Natural Hot Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Otaru hotel.

  • 1 building
  • 245 guestrooms or units
  • 10 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Dormy Inn Premium Otaru Natural Hot Spring offers 245 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Reviews

Dormy Inn Premium Otaru Natural Hot Spring Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

SUN GHIL

Stayed 1 night in Jul 2025

8/10 Good

Eric, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Diego

Travelled with family, Travelled with group
Liked: Staff & service
Run down. Two of the three leather chairs in the lobby had large holes where you sat. After living in Japan for 4 years and the memories I had (1989-1993), I felt it was intolerable for their usual standards. High volume of budget travelers and constant activity in the lobby. Our rooms were sadly a disappointment in size and feel; it felt shabby and musty. Our Japanese friend who accompanied us on this trip actually took our room in exchange as theirs was a corner unit with windows and well light, while ours was similar to the feeling of being in a closet. Being from Oahu and growing up with an economy dependent on tourism it was a familiar feeling of feeling overwhelmed at certain attractions with large tourist buses and having to wait in long lines for everyday services. With this in mind, the Japanese do use on service is what keeps quaint towns like Otaru vibrant and enjoyable. But we are in search of towns with heart and soul and not overrun with tourists.
Stayed 3 nights in Jul 2025

4/10 Poor

DAVID, Honolulu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and expensive. Check in and staff help was excellent. Location was good across the street from the train station. Onsen water temp a little too low. Could be hotter.
Stayed 1 night in Jul 2025

10/10 Excellent

JANESHIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Eben

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hok Bun Ben

Stayed 2 nights in Jun 2025

10/10 Excellent

Ho Huat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

8/10 Good

Wai Chun, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Siu pang benny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and in a great location
Stayed 5 nights in Jun 2025

10/10 Excellent

Perrin

Liked: Cleanliness, amenities, property conditions & facilities
There is free ice cream after bath and free night time snack offered at this location. They also have instructions in multiple languages via QR code and guide video for onsen etiquette which was very helpful for me.
Stayed 1 night in Jun 2025

10/10 Excellent

NAMHYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not prepared to stay in a room with cracked sink, old and dirty carpet and dirty walls. I contacted the front-desk and requested to change the room. I was told that most of the rooms were the same condition. Sure enough, I checked another available room, it was the same. One the positive side, the staff was very friendly and helpful. The breakfast was amazing. It was definitely worth the money if you don't mind a less than desirable room.
Stayed 2 nights in May 2025

10/10 Excellent

Shaw

Stayed 1 night in May 2025

8/10 Good

Sze Man

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff can be more helpful. We were the only ones checking in. It would be a lot more efficient if the staff instead of standing by the check in machine instructing us each step but keying in the required info for us. He didn’t provide us any info about the hotel facilities and the operating hours. I had to look them up.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I frequently booked and stayed in Dormy Inn with breakfast included during past visits to Japan. I booked one night in Dormy Inn Tomakomai and 2 nights in Otaru for this trip. I was sure the I booked rooms inclusive of breakfast because my wife and I like the breakfast but we were told breakfast is not included. Don’t understand what happened. Anyway, we paid for the breakfast in Tomakomai and not eat breakfast in Otaru.
Stayed 2 nights in May 2025

10/10 Excellent

Warren, Coorparoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
My first impression was of a cheap tourist hotel. Indeed the room was small, a bit Spartan and well worn. However, the public spaces are excellent, in particular the hot springs public bath was great. They have free washing machines including soap (200 yen for dryer), free ramen service in the evening and free coffee in the lobby ( in addition to coffee on the room). Location is good, next to main train station, and a reasonable walk to the local sites.
Stayed 1 night in May 2025

10/10 Excellent

Warren, Coorparoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025