I booked and paid for breakfast and early check in, but somehow hotel only got the breakfast not for early check in (whose fault is that?). After I show my reservation and back and forth words exchange, the reception call I think is Manager. I show him my reservation again and he was happily accepted. So if anyone booked early check in make sure have black n white. Hotel.com please check this issue so other can avoid this problem. Other than that the staffs are very nice and helpful.