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Grids Premium Hotel Otaru

4.0 star property
4-star spa hotel near Bank of Japan Museum

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Sauna, steam room
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪14 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

Compact Twin Room

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room (3 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room (3 guests)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for English: Superior Twin Room (3 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

English: Superior Twin Room (3 guests)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room (2 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room (2 guests)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for English: Superior Twin Room (2 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Hollywood Twin Room - Non-Smoking

Compact Hollywood Twin Room - Non-Smoking

Compact Hollywood Twin Room - Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4

View all photos for Universal Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Compact Hollywood Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2

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About the area

Otaru

In entertainment district.Your stay at this hotel will put you steps from Bank of Japan Museum and a 5-minute walk from Sakaimachi Street. Also, Otaru Canal is within half a mile (1 km) and Otaru Music Box Museum is within 2 miles (3 km).

What's nearby

  • Otaru Canal - 5 min walk - 0.4 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru City General Museum Ungakan - 6 min walk - 0.6 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km

Getting around

  • Otaru Station - 8 min walk
  • Inaho Station - 20 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪おたる 旭寿司 - ‬3 min walk

About this property

Grids Premium Hotel Otaru

4-star spa hotel near Bank of Japan Museum
There's a restaurant on site. WiFi is free in public spaces. Grids Premium Hotel Otaru offers its guests a full-service spa. Spa services, a vending machine, and concierge services are also featured at Grids Premium Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Bar (on property)
Granbell Hotel Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 79 reviews
The price is CA $72
CA $80 total
Apr 14 - Apr 15
Granbell Hotel Otaru

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

How close is Grids Premium Hotel Otaru to the airport?

Grids Premium Hotel Otaru is 23.1 mi (49-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on Apr 20, 2026 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grids Premium Hotel Otaru have an airport shuttle?

Airport shuttle services are not available at Grids Premium Hotel Otaru.

How close is Grids Premium Hotel Otaru to the beach?

This hotel is 4.2 mi (8-min drive) from Otamoi Beach and 5.8 mi (18-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Grids Premium Hotel Otaru offer free breakfast?

Free breakfast isn’t provided at Grids Premium Hotel Otaru, but buffet breakfast is offered for a fee of JPY 2600 for adults and JPY 1300 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Grids Premium Hotel Otaru?

No, there is no casino at this hotel.

What time is check-in at Grids Premium Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grids Premium Hotel Otaru?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Grids Premium Hotel Otaru have a pool?

Grids Premium Hotel Otaru does not have a pool.

Does Grids Premium Hotel Otaru have a restaurant?

Yes, there is a restaurant on site.

Does Grids Premium Hotel Otaru have a spa?

Yes, this hotel has a spa.

How close is Grids Premium Hotel Otaru to downtown Otaru?

Grids Premium Hotel Otaru is 0.2 mi away from Otaru.

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 427 reviews
Rating 8 - Good. 125 out of 427 reviews
Rating 6 - Okay. 23 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 3 out of 427 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is pretty new. Very clean. Room is a little small. Booked superior twin room. Was allocated room on 9th floor which had a beautiful view of the sea. Difficult to hve 2 luggages opened. Very good location about 7 mins walk from Otaru station. When we arrived Otaru it was raining hard, so took taxi to hotel which costs 700 yen. Hotel is also within walking distance (10mins) to Sakaimachi street Otaru canal. Lots of eateries near hotel. Behind hotel is Sushi dori (sushi street).. lots o sushi restaurants. Staff are pretty helpful. Maria is wonderful. She speaks good English n assisted me several occasions to do restaurant reservations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vivian

Stayed 1 night in Nov 2025

10/10 Excellent

Vincci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025

6/10 Okay

Chee Yeu

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location and breakfast are good but the check-in and out rule is too strict.
Stayed 1 night in Oct 2025

10/10 Excellent

Ludy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Atsuko

Travelled with family
Liked: Amenities
Nice staff
Stayed 1 night in Oct 2025

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Miao-Ju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again!
Stayed 1 night in Oct 2025

8/10 Good

LI YANG

Liked: Cleanliness, staff & service, property conditions & facilities
They say on your website
Stayed 3 nights in Oct 2025

8/10 Good

Kinuko

Liked: Cleanliness, staff & service, property conditions & facilities
Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup.
Stayed 1 night in Oct 2025

8/10 Good

Atsuko

Travelled with family
Liked: Amenities, property conditions & facilities
部屋のトイレは床に使っている素材のせいなのか匂いが気になりました。 それ以外は満足出来ました。 露天風呂は風が心地よく気に入りました。
Stayed 1 night in Oct 2025

10/10 Excellent

Chien-Chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience of staying this hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Gadi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SEI HEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Sep 2025

10/10 Excellent

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel & Yummy Breakfast with Local Resource

New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Stayed 2 nights in Jul 2025

10/10 Excellent

Jae

Stayed 1 night in Jun 2025

8/10 Good

Sang Hee

Travelled with family
Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

10/10 Excellent

joy

Stayed 2 nights in Jun 2025

10/10 Excellent

Yen Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for short stay Otaru.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Stayed 2 nights in May 2025