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HOTEL MYSTAYS PREMIER Sapporo Park

4.0 star property
4-star spa hotel near Odori Park

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS PREMIER Sapporo Park

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Children's theme room
Exterior
Lobby
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2-2-10 Minamikujonishi, Chuo, Sapporo, Hokkaido, 064-0809
  • Nakajima Park
    ‪3 min walk‬
  • Tanukikoji Shopping Street
    ‪11 min walk‬
  • Odori Park
    ‪2 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Executive Twin Room, Non Smoking, River View

Down comforters, in-room safe, free WiFi, bed sheets

Executive Twin Room, Non Smoking, River View

  • 52 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Fourth Room, Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (For 1~2 Guests)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Smoking (For 1~2 Guests)

  • 41 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room, Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Baby Kids Room, Non Smoking

Children's theme room

Baby Kids Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Comfort Double Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Room amenity

Comfort Double Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Standard Twin Room, Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking (No cleaning Service)

Room amenity

Comfort Double Room, Non Smoking (No cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Smoking (No cleaning Service)

Room amenity

Comfort Double Room, Smoking (No cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Smoking (Eco Plan-No Cleaning Service)

  • 4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Superior Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 3 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

Room amenity

Comfort Double Room, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Superior Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 3 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Double Room High Floor, Non Smoking

Room amenity

Comfort Double Room High Floor, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Standard Triple Room, Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Smoking

Room amenity

Comfort Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (High Floor)

Down comforters, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking (High Floor)

Down comforters, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking (High Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Standard Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Standard Triple Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Fourth Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • River view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Family Comfort Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Family Comfort Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Family Comfort Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • River view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Double Room, Accessible, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Double Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Comfort Fourth Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Fourth Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • River view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 1~2 Guests)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Non Smoking (For 1~2 Guests)

8.0 out of 10
Very good
(1 review)
  • 4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Comfort Twin Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Twin Room, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Comfort Triple Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Family Comfort Triple Room, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Triple Room, Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Standard Triple Room, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 3 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Fourth Room High Floor, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room High Floor, Non Smoking

  • 41 sq m
  • River view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor, Non Smoking

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room High Floor, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 4 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room High Floor, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room High Floor, Non Smoking

  • 41 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 4 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

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Exterior

KEIO PRELIA HOTEL SAPPORO

Sapporo City Centre
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 939 reviews
The price is CA $137
CA $152 total
Jun 30 - Jul 1
KEIO PRELIA HOTEL SAPPORO

About the area

Sapporo

Chuo-ku stay.Within a 15-minute walk of this Chuo-ku hotel, you'll find Nakajima Park and Tanukikoji Shopping Street. Odori Park and Hokkaido University are also within 2 miles (3 km).

What's nearby

  • Nakajima Park - 3 min walk - 0.3 km
  • Tanukikoji Shopping Street - 11 min walk - 1.0 km
  • Nijo Market - 13 min walk - 1.1 km
  • Sapporo TV Tower - 17 min walk - 1.5 km
  • Odori Park - 2 min drive - 1.7 km

Getting around

  • Nakajima-koen Station - 3 min walk
  • Naebo Station - 4 min drive
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪ト・オン・カフェ - ‬2 min walk
  • ‪Farm to Table TERRA - ‬1 min walk
  • ‪そば処福住札幌中央店 - ‬2 min walk
  • ‪炭や 中島公園店 - ‬2 min walk
  • ‪coffee square do - ‬2 min walk

About this property

HOTEL MYSTAYS PREMIER Sapporo Park

4-star spa hotel near Odori Park
HOTEL MYSTAYS PREMIER Sapporo Park offers its guests a full-service spa, hot springs, and a fitness center. There are 4 restaurants on site, along with a grocery/convenience store. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Spa services, a vending machine, and a fireplace in the lobby are also featured at HOTEL MYSTAYS PREMIER Sapporo Park. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 419 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1998
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
HOTEL MYSTAYS PREMIER Sapporo Park offers 419 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 20-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, パークサイドスパ（Parkside Spa）. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Exterior

Hotel Monterey Edelhof Sapporo

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $85
CA $116 total
Jun 30 - Jul 1
Hotel Monterey Edelhof Sapporo

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • 4 restaurants

Things to do

  • 2 indoor hot springs
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 20-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Due to maintenance, the internet service will not be available on June 24-26, 2025, from 9AM-6PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children
  • Covered self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed.

Access to the spa facilities is included in the room rate for up to 2 guests (age 6 or older).
Additional fees apply to children 0-12 years old for breakfast when sharing existing bedding.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MYSTAYS PREMIER Sapporo Park
Art Sapporo
Sapporo Art
Sapporo Art Hotel
HOTEL MYSTAYS PREMIER
MYSTAYS PREMIER
MYSTAYS PREMIER Sapporo Park
Hotel HOTEL MYSTAYS PREMIER Sapporo Park Sapporo
Sapporo HOTEL MYSTAYS PREMIER Sapporo Park Hotel
Hotel HOTEL MYSTAYS PREMIER Sapporo Park
HOTEL MYSTAYS PREMIER Sapporo Park Sapporo
Art Hotels Sapporo
MYSTAYS PREMIER
HOTEL MYSTAYS PREMIER

HOTEL MYSTAYS PREMIER Sapporo Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Treerayut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the very good
Stayed 6 nights in Feb 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The hotel amenities are decent (even though the rooms are a bit small) but staff are quite rigid/inflexible.
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the bathhouse the most. It was the highlight of my stay. I only wish the lounge didn’t close when the spa closed as I enjoyed that space. I couldn’t find the gym but no big deal cause I wasn’t really going to use it. The room was way too hot and we were always trying to figure out a way to keep it cool as possible but it always felt too warm. It made for restless nights. The bathroom smelled bad but that’s due to the construction of the building and not much can be done about it. though management did make an effort. The hotel was a very walkable distance to city center but is away from the action. With kids it’s a trek to get to things but not bad for adults. Overall it was a good stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Traci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my family and I as we were able to catch the subway close by to see the snow festival. Highly recommend staying here!
Stayed 3 nights in Feb 2025

6/10 Okay

Kristi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Loved the onsen
Stayed 2 nights in Jan 2025

8/10 Good

Koon Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Room desk got a slanted edge, reducing both usable table space and roomspace of a already small room Not enough lighting in door area Electric outlet won't fit a travel adaptor because of space
Stayed 6 nights in Jan 2025

8/10 Good

Cheng

Stayed 1 night in Jan 2025

6/10 Okay

Mr.Tr

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Pretty expensive place for its location, however, the perks are well worth it.. if you have spare cash that is.
Stayed 2 nights in Oct 2024

8/10 Good

zaleha

Travelled with family
Liked: Cleanliness
Hotel was near the subway station. Within walking distance to a halal eatery. Restaurant at hotel lobby also had vegan options and there’s no pork in the menu. Hotel pillows were miserably small and uncomfortable though
Stayed 4 nights in Aug 2024

10/10 Excellent

Rohn

Stayed 7 nights in Jul 2024

10/10 Excellent

Denison

Stayed 2 nights in Jul 2024

10/10 Excellent

Takenori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

sunny wonsun

Disliked: Cleanliness, property conditions & facilities

Great Spa near a beautiful park setting

Fantastic Onsen Spa Needs refurbishing Very worn Carpet Single room was very tiny
Stayed 1 night in Mar 2024

2/10 Terrible

Johnny

Stayed 4 nights in Dec 2023

6/10 Okay

poh choo

Liked: Cleanliness, amenities, property conditions & facilities
I am a repeat guest. This time, Room's carpet is badly stained from entrance to window. No lighting in open closet with hangers & with a very small luggage bench & safe box. How to check clothes, how to see items clearly going in & out of safe??? Aside ,no other place to put out clothings ( early nov'23). Housekeeping & Buffet restaurant staff were great. Front Desk short woman on duty 31oct - 11.45am was horrible, no smile no greeting when I walked up after arrival. Very Very unjapanese. The guys during my 9days stay were friendly. Terra- short woman (saw her in May'23) senior staff, very unjapanese "service" too.
Stayed 9 nights in Oct 2023

8/10 Good

G N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. Very attentive staff
Stayed 3 nights in Sep 2023

6/10 Okay

Lee York Kwan

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

sook kuan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The beddings have stains and the carpets are extremely dusty.
Stayed 4 nights in Aug 2023

10/10 Excellent

Pong Yi Kelowna

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great place to stay. Very clean and sophisticated.
Stayed 1 night in Apr 2023

10/10 Excellent

Jaroon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not free , no free bottled water but free ice vender
Stayed 1 night in Apr 2023

8/10 Good

Chua Wen

Travelled with family and small children
Liked: Cleanliness
Stay was alright. Housekeeping was bad. They didn't change the beddings even though we indicated that we would like to be changed. Carpet not cleaned

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely friendly and helpful 👍 Location of the hotel was quite convenient.However the hotel rooms were a little rundown. Overall can stay if you are not particularly.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jerimi

Stayed 1 night in Feb 2023

10/10 Excellent

Marc Juvan

Stayed 3 nights in Dec 2022