Hotel Crystal

4.0 star property
Enjoy free breakfast at this 4-star Sarajevo hotel

Choose dates to view prices

Photo gallery for Hotel Crystal

Front of property
Breakfast, lunch, dinner served; local and international cuisine
Minibar, in-room safe, desk, soundproofing
Lounge
Reception
Reviews
7.2

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

Deluxe Twin Room, 1 Bedroom, Accessible, Garden View

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

Deluxe Double Room Single Use, 1 Bedroom, Accessible, Garden View

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Property grounds
Spa & Hotel Terme
Pool
Breakfast included
Spa
Parking included
3.2 out of 5, (65)
The price is CA $127
per night
CA $148 total
includes taxes & fees
30 May - 31 May
Spa & Hotel Terme

Hotel Crystal Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Stayed 7 nights in Jul 2023

2/10 Terrible

Elvir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Staff & service, amenities
The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom
Stayed 1 night in Jul 2023

6/10 Okay

Sarah

Business traveller
Liked: Room comfort
Stayed 5 nights in May 2023

4/10 Poor

Emil, Rolla Mo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was at the nice location but there was no hot water for hours and the elevator did not work either.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Poor hotel experience
The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.
Stayed 1 night in Jul 2018

10/10 Excellent

One Step, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A TRANQUIL HAVEN
This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and view, friendly staff and helpful and the breakfast is good

8/10 Good

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023