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Hotel Neustädter Hof

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Neustädter Hof

Front of property
Lounge
Junior Suite
Daily buffet breakfast (EUR 20.50 per person)
Room amenity
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340
  • Popular LocationSchwarzenberg Castle6 min drive
  • Popular LocationEibenstock Dam30 min drive
  • Popular LocationFichtelberg Ski Resort32 min drive
  • AirportDresden (DRS)96 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property
Kurhotel Bad Schlema
Breakfast included
Spa
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (22)
The price is CA $196
per night
CA $215 total
includes taxes & fees
24 May - 25 May
Kurhotel Bad Schlema

About the area

Schwarzenberg/Erzgeb.

In Schwarzenberg/Erzgeb. .Within 3 miles (5 km) of this Schwarzenberg/Erzgeb. hotel, you'll find Schwarzenberg Castle and Herkules-Frisch-Glueck Visitor Mine. Also, Ore Mountains-Vogtland Nature Park is within 3 miles (5 km) and Sparkassen-Ore Mountains Stadium is within 6 miles (10 km).

What's nearby

  • Schwarzenberg Castle - 6 min drive
  • Fichtelberg - 30 min drive
  • Eibenstock Dam - 30 min drive
  • Fichtelberg Ski Resort - 32 min drive
  • Klinovec Ski Center - 35 min drive

Getting around

  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive

Restaurants

  • Restaurant Pizzeria Rrush - 12 min walk
  • Hotel und Restaurant Danelchristelgut - 9 min drive
  • Gaststätte Spiegelwaldbaude König-Albert-Turm - 8 min drive
  • De Gute Stub´ - 19 min walk
  • Berggasthof Haus Fürstenberg - 7 min drive

About this property

Hotel Neustädter Hof

4-star guestrooms with free WiFi
Hotel Neustädter Hof offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 3 meeting rooms available. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Neustädter Hof. For a fee, parking is available. A complete renovation of Hotel Neustädter Hof was completed in February 2023.

This 4-star Schwarzenberg/Erzgeb. hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Built in 1910
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Neustädter Hof offers 72 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Schwarzenberg/Erzgeb. hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 20.50 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in public areas
  • In-room accessibility
  • Low-height counter and sink
  • Tile flooring in public areas
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Hotel Neustädter Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service
Stayed 18 nights in Jan 2023

10/10 Excellent

KJ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jun 2023

8/10 Good

Jörg

Travelled with family
Liked: Cleanliness, staff & service
Das Hotel war sauber und das Personal sehr freundlich. Zum Frühstück hatte man genug zur Auswahl um auch satt zu werden. Einrichtung war schon etwas älter aber noch ok. Das einzige Manko war die Dusche. Die Fugen und das Silicon im unteren Bereich waren schon leicht Verschimmelt. Das sollte langsam mal erneuert werden.
Stayed 1 night in Mar 2023

6/10 Okay

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück mit der Möglichkeit Extras wie Spiegel- oder Rühreier bestellen zu können hat uns gut gefallen. Dass vieles noch einzeln verpackt ist verursacht unnötig viel Müll. Die Parkmöglichkeiten direkt vor dem Hotel sind großzügig. Die Badewanne mit dem Duschvorhang fanden wir nicht so prickelnd. Der Einrichtungsstil ist wie Anfang der 90er Jahre. Schwarzenberg an sich ist auf jeden Fall eine Reise wert. Auch außerhalb der Adventszeit. Besonders gut gefällt uns die Altstadt mit dem Schloss und dem dortigen Museum. Es gibt noch Ladegeschäfte, die einmalig sind.

8/10 Good

Burkhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen, guter Standard, gutes Frühstück, freundliches Personal
Stayed 1 night in Dec 2022

10/10 Excellent

Lizeth

Stayed 11 nights in Sep 2022

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage. Nettes Personal und schönes Hotel.
Stayed 3 nights in Aug 2022