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Neuhaus Zillertal Resort

4.0 star property
Family-friendly 4-star hotel with 2 indoor pools

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, sun loungers
Loft (am See) | Garden view
Sauna, hot tub, steam room
Fireplace
Family Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
202 Am Marktplatz, Mayrhofen, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪1 min walk‬
  • Place, Congress Zillertal - Europahaus Mayrhofen
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪72 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room (Astegg)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Romantik)

Suite (Romantik)

Suite (Romantik)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room (Romantik)

Room (Romantik)

Room (Romantik)

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Loft (am See)

Loft (am See)

Loft (am See)

  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio

Studio

Studio

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room (Bergblick)

Room (Bergblick)

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room (Interio)

Room (Interio)

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Suite

Classic Suite

Classic Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Duplex (Interio)

Duplex (Interio)

Duplex (Interio)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite (Garden)

Suite (Garden) | Living area

Suite (Garden)

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Duplex (Garden)

Duplex (Garden) | Living area

Duplex (Garden)

  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (Grünberg)

Room (Grünberg)

Room (Grünberg)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Hamberg)

Suite (Hamberg)

Suite (Hamberg)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, foosball

Apartment, 2 Bedrooms (Maisonette)

  • Mountain view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Family Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Suite

Family Suite

Family Suite

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Family Suite (Interio)

Family Suite (Interio)

Family Suite (Interio)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Mayrhofen

In Mayrhofen .Your stay at this hotel will put you steps from Congress Zillertal - Europahaus Mayrhofen and a 5-minute walk from Hauptstraße. Zillertal and Zimmereben Fixed-Cable Route are also within half a mile (1 km).

What's nearby

  • Zillertal - 1 min walk - 0.0 km
  • Hauptstraße - 1 min walk - 0.1 km
  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
  • Erlebnisbad Mayrhofen - 9 min walk - 0.8 km
  • Penkenbahn Gondola - 13 min walk - 1.1 km

Getting around

  • Mayrhofen Station - 2 min walk
  • Kranebitten Airport (INN) - 71 min drive

Restaurants

  • ‪Ice Bar | Sporthotel Strass - ‬10 min walk
  • ‪Café Kostner - ‬4 min walk
  • ‪Gasthof Waldcafe - ‬9 min walk
  • ‪Happy End - ‬5 min walk
  • ‪Neue Post - ‬2 min walk

About this property

Neuhaus Zillertal Resort

Family-friendly 4-star hotel with 2 indoor pools
As a guest of Neuhaus Zillertal Resort, you'll find a full-service spa, 2 indoor swimming pools, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

  • 150 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neuhaus Zillertal Resort offers 150 accommodations with safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen

Alpendomizil Neuhaus Hotel

Alpendomizil Neuhaus Mayrhofen

Alpendomizil Neuhaus

Neuhaus Zillertal Resort Hotel

Neuhaus Zillertal Resort Mayrhofen

Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

How close is Neuhaus Zillertal Resort to the airport?

Neuhaus Zillertal Resort is 45.5 mi (71-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Neuhaus Zillertal Resort?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Neuhaus Zillertal Resort on May 17, 2026 start from CA $368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neuhaus Zillertal Resort have an airport shuttle?

Airport shuttle services are not available at Neuhaus Zillertal Resort.

Does Neuhaus Zillertal Resort offer free breakfast?

Neuhaus Zillertal Resort offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Neuhaus Zillertal Resort?

No, there is no casino at this hotel.

What time is check-in at Neuhaus Zillertal Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Neuhaus Zillertal Resort?

This hotel offers free self parking.

Does Neuhaus Zillertal Resort have a pool?

Neuhaus Zillertal Resort features 2 indoor pools, an outdoor pool, and a children's pool.

Does Neuhaus Zillertal Resort have a restaurant?

Yes, there is a restaurant on site.

Does Neuhaus Zillertal Resort have a spa?

Pamper yourself with a day at Spa, where you can enjoy massages.

How close is Neuhaus Zillertal Resort to downtown Mayrhofen?

Neuhaus Zillertal Resort is 0.1 mi away from Mayrhofen.

Neuhaus Zillertal Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 8 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim, Pittsburgh

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great spa
Stayed 3 nights in Feb 2026

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent spa, accommodation and food. Great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jayne

Stayed 7 nights in Dec 2025

10/10 Excellent

C

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elvira, Apollo beach

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Breakfasts and dinners are fantastic, pools and spas are amazing, rooms we clean and well maintained, staff is attentive. We will definitely be back!
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal, der Wellnessbereich ist wirklich klasse!!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Owen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Incredible spa, almost ridiculous! Has to be seen to be believed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023