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Hotel Description

Upscale ski hotel with 2 outdoor pools

Skiing getaway

Within a 5-minute walk of this Fuegen hotel, you'll find Zillertal and Spieljoch Cable Car. Hochzillertal Cable Car is within 6 miles (10 km) and Hochzillertal Ski Resort is within 9 miles (15 km).

Luxury amenities

This luxury hotel features a full-service spa, 2 outdoor pools, and a restaurant. Take advantage of ski passes and ski storage on site, and enjoy snowboarding. Bring the family and enjoy the children's pool, playground, and arcade/game room.

Standard Double Room, Balcony (Blütentraum)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Superior)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Fichte)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 21 to November 27:

  • Swimming pool

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Gardenhotel Crystal helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a children's pool, and a sauna. Self parking is free. This 4.5-star Fuegen hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Fügen-Hart Station (1.1 km / 0.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Gardenhotel Crystal offers 88 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Gardenhotel Crystal has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Gardenhotel Crystal offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • No rollaway/extra beds available
  • Children stay free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gartenhotel Crystal
  • Gartenhotel Crystal Fuegen
  • Gartenhotel Crystal Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.