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Hotel JAL City Sendai

Property class: 3
3-star hotel in Downtown Sendai

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

A buffet setup with various food items and condiments.
A bar with a variety of liquor bottles and glasses, a bar counter, and a view of a cityscape at night.
A high-rise hotel with multiple floors, a well-lit entrance, and a parking sign.
A room with two beds, a small table, and a television.
A hotel hallway with carpeted floors, wooden doors, and recessed lighting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Nishikicho Park
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Asaichi Morning Market
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi-double Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with blinds.

Semi-double Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room with Extra bed, Non Smoking

A hotel room with two beds, a TV, a small table, and a window with blinds.

Standard Twin Room with Extra bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

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About the area

Sendai

Downtown Sendai stay.A stay at this Downtown Sendai hotel places you steps from AER Observation Terrace and within a 5-minute walk of Aoba-dori Avenue. Sendai City Tourist Information Center and Sendai Anpanman Children's Museum & Mall are also within half a mile (1 km).

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.4 km
  • Jozenji-dori Avenue - 6 min walk - 0.6 km
  • Nishikicho Park - 8 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 9 min walk - 0.8 km
  • Asaichi Morning Market - 9 min walk - 0.8 km

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • ‪口福吉祥 囍龍 - ‬3 min walk
  • ‪牛たん炭焼利久西口本店 - ‬3 min walk
  • Jolie
  • ‪味噌乃屋田所商店仙台駅前店 - ‬3 min walk

About this property

Hotel JAL City Sendai

3-star hotel in Downtown Sendai
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Hotel JAL City Sendai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

  • 238 guestrooms or units
  • 14 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel JAL City Sendai offers 238 accommodations with complimentary bottled water and slippers. Beds feature down comforters and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

How close is Hotel JAL City Sendai to the airport?

Hotel JAL City Sendai is 13.5 mi (38-min drive) away from the Sendai Airport (SDJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel JAL City Sendai?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on Nov 23, 2026 start from CA $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel JAL City Sendai have an airport shuttle?

Airport shuttle services are not available at Hotel JAL City Sendai.

Does Hotel JAL City Sendai offer free breakfast?

Free breakfast isn’t provided at Hotel JAL City Sendai, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1100 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Hotel JAL City Sendai?

No, there is no casino at this hotel.

What time is check-in at Hotel JAL City Sendai?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Hotel JAL City Sendai?

Free parking is not available at this hotel. Self parking is available for JPY 1500.00 per day.

Does Hotel JAL City Sendai have a pool?

Hotel JAL City Sendai does not have a pool.

Does Hotel JAL City Sendai have a restaurant?

Yes, there is a restaurant on site.

Does Hotel JAL City Sendai have a spa?

There are no spa services available at this hotel.

How close is Hotel JAL City Sendai to downtown Sendai?

Hotel JAL City Sendai is 0.7 mi away from Sendai.

Hotel JAL City Sendai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 359 out of 863 reviews
Rating 8 - Good. 361 out of 863 reviews
Rating 6 - Okay. 100 out of 863 reviews
Rating 4 - Poor. 30 out of 863 reviews
Rating 2 - Terrible. 13 out of 863 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within easy walking distance to the Station and numerous restaurants and shopping centres.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel and it was spacious for two people, everything was clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went as a solo traveller with little Japanese language skills and found it a pleasant stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location to the train station was excellent. We stayed only one night and the hotel served our needs.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and just next to the station.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very old and run down. It smells throughout the whole hotel. Our room was not very clean, sofa had stains, there were hairs in the bathroom still, holes in the wall from old fixtures that were once there, etc etc. for the price I would not recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice and the breakfast service is good. The hotel is very conveniently located close to the Bullet train station. Parking is a little expensive.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
NA
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
2時過ぎにチェックインしましたが、まだ部屋の準備が出来ていないと待たされました。冷蔵庫の前が濡れていてガッカリ、基礎化粧品アメニティも有料でガッカリしました。子どもはテレビでYouTubeが見られず不満そうでした。 仙台駅に近くてとても便利なのですが、在来線の電車が夜中と早朝に走る音が気になりました。 朝食は種類が豊富で、味も大変美味しく大満足でした。朝食以外のサービスが向上すればもっと印象がアップするのにな、と感じました。
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
夏休みにレジャーで使用しました。快適さを求めてあえてドーミーインやAPAホテルの様なコスパで勝負している様なホテルを選択せず、ランクを上げてJALシティにしたつもりでしたが失敗でした。 ・線路に近いので電車の音がうるさい。 ・壁が薄いのか、隣の部屋の物音が結構気になる。これは本当にうんざりでした。 ・清潔さは保たれているが、やはり施設の古さは否めない。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
よくもなく悪くもなく普通。 セキュリティBOXがないのかな？出張者にはちと。。。
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
部屋が湿気ている感じがした
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel standard mais vraiment bien situé proche de la gare, petit déjeuner japonais tb.
Stayed 2 nights in Aug 2026