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The Westin Sendai

5.0 star property
5-star luxury hotel in Aoba Ward

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Photo gallery for The Westin Sendai

Deluxe Suite, 2 Double Beds, Corner | Living area
Meeting facility
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
1-9-1 Ichiban-cho, Aoba-ku, Sendai, Miyagi-ken, 980-0811
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Aoba-dori Avenue
    ‪5 min walk‬
  • Place, Tohoku Gakuin University Tsuchitoi Campus
    ‪13 min walk‬
  • Airport, Sendai (SDJ)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed, Corner

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner

Deluxe Suite, 2 Double Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 92 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds

Presidential Suite, 2 Double Beds

  • 125 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • 142 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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About the area

Sendai

City center stay.At this Aoba Ward hotel, you'll be within a 5-minute walk of Sendai Ginza Street and Aoba-dori Avenue. Tohoku University Katahira Campus and Asaichi Morning Market are also within half a mile (1 km).

What's nearby

  • Asaichi Morning Market - 5 min walk - 0.4 km
  • Aoba-dori Avenue - 5 min walk - 0.4 km
  • Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 1.1 km
  • Kotodai Park - 14 min walk - 1.2 km
  • Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.6 km

Getting around

  • Sendai Station - 7 min walk
  • Itsutsu-Bashi Station - 9 min walk
  • Sendai Airport (SDJ) - 30 min drive

Restaurants

  • ‪仙台銀座 キンタロウ - ‬2 min walk
  • ‪Symphony - ‬2 min walk
  • ‪セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店 - ‬1 min walk
  • ‪Bar TAKE - ‬2 min walk
  • ‪コーヒーハウス - ‬3 min walk

About this property

The Westin Sendai

5-star luxury hotel in Aoba Ward
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 9 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6555 square feet (609 square meters) and includes conference space. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury The Westin Sendai. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sendai hotel.

  • 1 building
  • 292 guestrooms or units
  • 37 levels
  • 6555 sq ft of conference space
  • 609 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Westin Sendai offers 292 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, toilets with an electronic bidet, and complimentary toiletries.

This Sendai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,427 for adults and JPY 2,214 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11500 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2214 for children
  • Self parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai

The Westin Sendai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size beds large room spacious bathroom especially for Japan our third time staying at this Westin
Stayed 8 nights in Aug 2025

10/10 Excellent

David, Washington

Stayed 1 night in Aug 2025

8/10 Good

Saif, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
I expected to see better gym equipment in a hotel with five stars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t aware that property had smoking rooms and got reserved under one. I had to upgrade room due to a conference at property that still cost a substantial amount even with a discount and adding points to my bonvoy membership. Still we enjoyed the area and amenities. Thank you.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiao Yi

Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We will come back and stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo, Dunedin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night
Stayed 1 night in Oct 2024

10/10 Excellent

Rand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024

8/10 Good

Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk too far to the sendai station
Stayed 4 nights in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024

10/10 Excellent

Tsz Him

Stayed 3 nights in May 2024

10/10 Excellent

Chiharu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope there was laundry service on Sunday…
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

10/10 Excellent

Mireille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024