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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
5-star luxury hotel near Goodmorning City

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

2 bars/lounges, lobby lounge, rooftop bar
Creator video - submitted by TravelerAaron
Reception
Exterior
Premier Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

8.4 out of 10
Very good
(7 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Twin Beds (Residence)

9.2 out of 10
Wonderful
(16 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Private kitchen

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Single Beds

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 Queen Bed&1 Single Bed

Superior Family Room, 1 Queen Bed&1 Single Bed

Superior Family Room, 1 Queen Bed&1 Single Bed

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Seoul

Central Seoul getaway .At this Jung-gu hotel, you'll be within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. Dongdaemun History and Culture Park and Doota Mall are also within half a mile (1 km).

What's nearby

  • Cheonggyecheon - 3 min walk - 0.3 km
  • Dongdaemun History and Culture Park - 5 min walk - 0.4 km
  • Dongdaemun Design Plaza - 5 min walk - 0.4 km
  • Dongdaemun Market Mall - 7 min walk - 0.6 km
  • Gwangjang Market - 7 min walk - 0.6 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪노보텔 앰배서더 동대문 Executive Lounge - ‬1 min walk
  • ‪Von's Oven Chicken 본스치킨 - ‬3 min walk
  • ‪Samarkand City - ‬3 min walk
  • ‪Russian Cakes - ‬2 min walk
  • ‪카페 바이나 - ‬2 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5-star luxury hotel near Goodmorning City
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 523 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3552 sq ft of conference space
  • 330 sq m of conference space
  • Built in 2018
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.

We should mention

  • The seasonal pool will open in May and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 743 out of 1184 reviews
Rating 8 - Good. 302 out of 1184 reviews
Rating 6 - Okay. 95 out of 1184 reviews
Rating 4 - Poor. 23 out of 1184 reviews
Rating 2 - Terrible. 21 out of 1184 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rawan

Liked: Property conditions & facilities
Stayed 16 nights in Sep 2025

8/10 Good

HONG SHING JOE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, staff are friendly. Overall is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Vickie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & helpful!! the room was very clean & had everything we needed, I will definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has kindly free upgraded my room so that we can have more space for the baby crib and all the luggages. The residence was very nice and comfortable. Location is very convenient. The playhouse is very kids friendly as well. Highly recommended for families.
Stayed 5 nights in Sep 2025

10/10 Excellent

caramin, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 5 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Issam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Stayed 6 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was comfortable and spacious. Sheets are clean and housekeeping is daily. Couch has multiple stains, possibly food possibly couch does not get cleaned. Friendly staff and English speaker was always available for guests and visitors. Chromecast was available upon request at no additional charge. Pool and gym area is clean and maintained very well. Front entrance and back entrance is easily accessible to taxi and uber drivers. Two subway stations are located very close. 2 convenience stores are close by as well as a chicken spot that is open late. Very close to dundun mall, walkable distance to multiple olive youngs, mimi line and nyu nyu.
Stayed 6 nights in Aug 2025

10/10 Excellent

Leyla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff and the room was very spacious
Stayed 5 nights in Aug 2025

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Great Hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the location were perfect
Stayed 9 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay !!!
Stayed 3 nights in Aug 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good zone very near to a beautiful building of Zaha Hadid and shopping malls. The breakfast is excellent. The room is little but comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gankhulug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Hyunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay at this hotel, which felt new and was very clean. The location was incredibly convenient, offering easy access to attractions and public transport. However, the surrounding area could be a bit cleaner, and there was an occasional sewage smell. I also noticed a bit of dust in the room, likely from the bed, but overall, it was a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Tereza

Stayed 1 night in Jul 2025

8/10 Good

JENNY

Stayed 4 nights in Jul 2025

10/10 Excellent

Rameel Syed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating of needs; would definitely recommend to others and would stay there again when in Seoul!
Stayed 7 nights in Jul 2025

6/10 Okay

Yoon, East Amherst

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I did not feel like it was a 5 star hotel. I would say maybe a 4 star. There’s too many restrictions for fitness gym and the swimming pool for example you have to wear a swimming cap within the swimming pool as well as be 20 years old. The breakfast is definitely not worth the money. The sewer right in front of the entrance smells really bad every time you enter or exit the hotel. The hotel should fix the fine details and rules if they want to be called 5 star hotel. Staying here with 2 teenagers was a big mistake since it is not a family oriented hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the size of the junior suite and the round shaped bath tub is very nice. Very accessible to 3 lines of metro. The concierge is helpful. But a junior suite on the 3rd floor is ridiculous, I can hear the noise from party revellers at night, woken up by construction in the day. And the lifts are nonsense. I have never stayed in a hotel that required me to wait in the lobby for a lift for more than 5 mintues and not because it is crowded but it is slow.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Maksim

Stayed 6 nights in Jun 2025