Room too small. Dark and poor lighting. Asking old people like us to climb up a ladder to get to our capsule. Extremely dangerous. Will NEVER stay here again
Charge on luggage storage if not yet checked in. More expensive than other luggage storage places in the airport. Some noises at night due to bed pull down shade movements of others. Bathrooms too small with wet floor.
Was a great place to rest. Very clean. Not that easy to navigate through the terminal.
Some guest were noisy.
Staff were accommodating.
Would recommend
Very convenient since klia2 is very inconvenient, you arrived at the airport and you have to travel another hour to go to KL, only to come back next morning for your connecting flight, so staying in this capsule hotel enabled you to settle down straight away, but the capsule only let you sleep and doesn't consider your other needs like access to your big luggage for things you suddenly need, you have to leave it at the locker room which is away in another room
I wrote a complaint about inappropriate conduct and extra fees has been changed for our hotel room stay!
No one even responded!!! Absolutely untrustworthy website. Usually in Australia we get charged for one day stayâŠ.in Kuala Lumpur airport they charge us for whole day,but we were allowed to stay only three hours. It has been stated on website until midday, but when I asked receptionist, he said no itâs only for three hours stay. How the hell???
Located in the same building of T2 but have to do custom clearance of either T1 or T2, on the floor level of a big shopping mall full of restaurants and food courts, clean bed sheet, public shower area, a locker provided, and staff were helpful and friendly, modern style designed, toilets were clean maybe in different floor of your capsule.