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Serengeti Serena Safari Lodge

4.0 star property
Enjoy the safari at this 4-star Serengeti lodge

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Photo gallery for Serengeti Serena Safari Lodge

Property grounds
Standard Room
Standard Room | Balcony view
Standard Room | Living room
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast included
  • Room service

Explore the area

Map
Serengeti reserve, Serengeti, 100
  • Seronera Information Centre
    ‪3 min walk‬
  • Serengeti National Park
  • Frankfurt Zoological Society, Africa Regional Office
    ‪3 min drive‬
  • Serengeti National Park (SEU-Seronera Airstrip)
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Seronera

Serengeti retreat .Within a 5-minute walk of this Serengeti lodge, you'll find Central Serengeti and Seronera Information Centre. Also, Frankfurt Zoological Society, Africa Regional Office is within 2 miles (3 km) and Serengeti Reserve Institute is within 6 miles (10 km).
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What's nearby

  • Central Serengeti - 1 min walk - 0.0 km
  • Seronera Information Centre - 3 min walk - 0.3 km
  • Frankfurt Zoological Society, Africa Regional Office - 3 min drive - 1.5 km
  • Serengeti Reserve Institute - 15 min drive - 7.5 km

Getting around

  • Serengeti National Park (SEU-Seronera Airstrip) - 4 min drive

Restaurants

  • ‪Miracle Experience Breakfast - ‬11 min drive

About this property

Serengeti Serena Safari Lodge

Enjoy the safari at this 4-star Serengeti lodge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and barbecue grills are also featured at the business-friendly Serengeti Serena Safari Lodge. Self parking is free.

This 4-star Serengeti lodge is smoke free.

  • 66 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serengeti Serena Safari Lodge offers 66 accommodations with complimentary bottled water and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials.

Languages

English, Swahili

Similar properties

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Seronera Wildlife Lodge

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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 18 reviews
Seronera Wildlife Lodge

Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours
  • Game drive
  • Game viewing
  • Hiking/biking trails
  • Outdoor pool
  • Safari

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Individual furnishings
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between 11:00 AM and 6:00 PM

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
This property is located within Serengeti National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: USD 154 per person, per night

We've listed all charges provided to us by the property.

This property is located within Serengeti National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 75-percent of room rate for check-in between 11:00 AM and 6:00 PM
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 16653

Property is also known as

Serena Lodge Serengeti
Serena Safari Lodge Serengeti
Serena Serengeti Safari
Serena Serengeti Safari Lodge
Serengeti Lodge
Serengeti Serena Lodge
Serengeti Serena Safari
Serengeti Serena Safari Lodge
Serengeti Serena Safari Lodge Serengeti National Park
Serengeti Serena Safari Serengeti National Park
Serengeti Serena Safari Hotel Serengeti National Park
Serengeti Serena Safari
Serengeti Serena Safari Lodge Lodge
Serengeti Serena Safari Lodge Serengeti
Serengeti Serena Safari Lodge Lodge Serengeti

Serengeti Serena Safari Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Layla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely amazing!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic design, clean. Nice pool, rooms, dining, stuff very pleasant helpful. They sing for ourout welcoming
Stayed 2 nights in Nov 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and friendly. Simply the best service across the board.
Stayed 2 nights in Aug 2023

8/10 Good

Pritha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lodge and views from the room were absolutely stunning. We really enjoyed seeing all the dik-diks roaming around the grounds. As two people in our party were senior citizens, check-in staff gave us a room that was as close to the main entrance as possible - which was much appreciated due to all the uphill pathways and stairs dotted around the grounds. All the staff were very friendly and service throughout the property was exceptional. We arrived rather late in the afternoon after a very long road journey but we were still provided with a freshly-cooked lunch which was delicious and much appreciated. The chef and a member of the dining room staff stayed back well after the usual lunch slot to attend to us and we would like to thank them both for doing this. Due to the lodges being dotted around a sloping area and the stairs spread around the vast grounds, getting to and from the dining room was rather challenging for the two senior citizens in our group who both have mobility issues. The layout of the stunning grounds means that the property is not ideal for anyone with mobility issues as you can't really get around even with a wheelchair - hence the two senior citizens struggled to get to places themselves. One member of our group slipped in the shower cubicle as it took a while for the soapy water to clear out - hence maybe a mat can be offered to make the surface less slippery? This is the only downside of an otherwise stunning property.

4/10 Poor

grisel

Disliked: Property conditions & facilities, room comfort

Very disappointing does not feel 4 star

This hotel did not feel like a 4 star hotel at all. Rooms are outdated, beds uncomfortable and food is very mediocre, not very varied and you feel as it is being rationed out. Their packed lunch boxes are very meager too, and of top of that not even fork and knives were provided to eat the meat. But what really was bad was that they stopped the generator at night until 5am, without any previous notice or warning to guests. Suddenly, I had no internet, no phone and no flashlight in the room. Not even my mobile phone had signal. I did not know what was going on because the room phone did not work. The property is not fenced so you cannot go out of your room without calling security. And I had no way to call them. I opened the door and used the light on my phone to sign, but nobody came. To me this is a very insecure place. Imagine if you get sick; you could die and nobody would know until next morning!! I do understand they want to save gas, but you have to warn guests and provide an alternate method of communicating an emergency.
Stayed 2 nights in Nov 2021

8/10 Good

ALMA, AUSTIN

Travelled with partner
Liked: Cleanliness, staff & service
The views were spectacular, but the property is a bit dated.
Stayed 4 nights in Nov 2019

10/10 Excellent

jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Aida, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serengeti Serena Lodge was a welcome sight at the end of our safari, beautifully structured buildings built inspired from local huts, complete with elephant grass roofs. Each building fit three rooms, which were completely separate and the ground rooms had their own balcony. Check in with the Expedia booking was uneventful, and we received delicious welcome juices on arrival. Rooms were clean and spacious - I booked the standard room which was huge; accommodated one king bed and one single bed. Cupboards provided ample storage space as well as a ledge for additional storage. There was a desk, and reading lights for both sides of the bed. The interiors were tasteful, as pictured, as with the exteriors, taking inspiration from local culture. There was a good number of plugs for charging electronics. Balcony was easily accessible with a view of the trees and the plains. Room came with basic coffee and tea facilities. It was also one of the few rooms in Africa that came equipped with a fan for ventilation. Bathroom was clean, had a shower with responsive hot water with good pressure. Toiletries were included - although our room initially did not have soap in the dispenser (which was not refilled as I forgot to inform the staff). Water tended to leak a little bit for our particular bathroom despite closing the shower door. Staff were all friendly and polite, and very professional. Packed lunch boxes were great (with added Cadbury yum), and dinner was an amazing buffet one
Stayed 2 nights in Nov 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrolig hyggelig personale og veldig vakker natur og beliggenhet.
Stayed 5 nights in Mar 2019

10/10 Excellent

Biggi, Magdeburg, Sachsen-Anhalt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt inmitten der Natur. Besuch von Zebra, Büffel und Co. nicht ausgeschlossen.
Stayed 2 nights in Nov 2018