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HeartSong Lodge & Resort

3.5 star property
Family-friendly 3.5-star hotel near Dollywood's Splash Country

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Photo gallery for HeartSong Lodge & Resort

Exterior detail
Lobby sitting area
Front of property
Children's activities
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 miles (10 km).

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.8 km
  • Goldrush Stables - 14 min walk - 1.2 km
  • Rocky Top Mountain Coaster - 4 min drive - 2.7 km
  • Parrot Mountain and Gardens - 5 min drive - 3.7 km
  • Dollywood - 6 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

Family-friendly 3.5-star hotel near Dollywood's Splash Country
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's club, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2023
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 297 out of 338 reviews
Rating 8 - Good. 26 out of 338 reviews
Rating 6 - Okay. 11 out of 338 reviews
Rating 4 - Poor. 1 out of 338 reviews
Rating 2 - Terrible. 3 out of 338 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah, Hartsel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Jan 2026

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walls are so thin I heard the guy in the next room blowing his nose. Those above me were loud. The bed was horrible, Hard and lumpy. The first night we ate at the restaurant and the food was served cold and the prime rib was 1/2 fat. It’s a beautiful hotel and I was looking forward to my stay sooo much. The staff are nice but you can’t fix walls
Stayed 4 nights in Nov 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing lodge!!! We will stay here again, highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME PLACE!
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best place to stay in Pigeon Forge!
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room small, lacked any furniture besides beds and desk. Below expectations for price paid.
Stayed 2 nights in Oct 2025

8/10 Good

Elvir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and so clean! One of the nicest hotels I've ever stayed in!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 4 nights in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Five stars all the way! Clean, neat, pleasant staff, an experience that at times amazed us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Farrah

Stayed 2 nights in Oct 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at both Dollywood resorts and my husband and son prefer this one. It is a Beautiful mountain resort. The rooms are beautiful. Lots
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and nice. I did not eat in the dining room but had on the go snacks. Property is beautiful and very tranquil. Staff was amazing. I loved the Starbucks coffee too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nettie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love all the perks for Dollywood that came with staying at Dollywood Resort
Stayed 1 night in Oct 2025

10/10 Excellent

S Taryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really nice hotel. Comparable to the Disney properties.
Stayed 1 night in Oct 2025

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness
We ordered room service and it went to wrong room. I called to check in it and they claimed we didn’t accept it. So I called and told them and they tried to say the phone and the room number didn’t match. There was supposedly a program issue. Finally it came but not what we ordered. We had cold eggs etc. the whole experience was a mess that could have been handled if they would just listen to us. Still got charged and no apology. I’m amazed on the lousy service at a place we visit a lot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maren

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel, pretty clean and trolley is convenient to get to and from Dollywood.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
Stayed 1 night in Oct 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful! The trolly to and from Dollywood was a lifesaver! The ticket desk was very helpful with helping us get reservations at Dollywood Stampede! The timesaver bracelet was awesome and helped us get rides easier! I ordered a pizza from the market in the hotel- ready very quickly and hot and delicious! I will be returning! Thanks to Expedia for assisting with the reservation!
On wall in HeartSong resort- awesome place!
Hatfields and McCoy feud/show and dinner!
Make sure you check out the Eagles in Dollywood- and enjoy all the rides and shops!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Galen, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and the staff there was amazing. We had great pizza from the cafe and sat in the rocking chairs by the pool to eat it. The fire pits were awesome. Got our tickets to Dollywood at the hotel and they come with a free fast pass - a saving of $60. And a trolly right to the entrance of the park. This hotel was a 10+. We can’t wait to come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Amazing place to stay. Beautiful, friendly and comfortable. Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Oct 2025