HeartSong Lodge & Resort

3.5 star property
3.5-star hotel near Dollywood's Splash Country, connected to the convention center

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood
    ‪6 min drive‬
  • LeConte Center at Pigeon Forge
    ‪7 min drive‬
  • Island at Pigeon Forge
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

About the area

Pigeon Forge

Convention convenience.Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 miles (10 km).

What's nearby

  • Dollywood's Splash Country - 14 min walk - 1.2 km
  • Dollywood - 6 min drive - 2.8 km
  • LeConte Center at Pigeon Forge - 7 min drive - 5.7 km
  • Island at Pigeon Forge - 8 min drive - 6.7 km
  • Titanic Museum - 10 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

3.5-star hotel near Dollywood's Splash Country, connected to the convention center
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 199 out of 220 reviews
Rating 8 - Good. 16 out of 220 reviews
Rating 6 - Okay. 2 out of 220 reviews
Rating 4 - Poor. 1 out of 220 reviews
Rating 2 - Terrible. 2 out of 220 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jemiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Apr 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tunya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! I can’t wait to bring my family back!
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Great hotel with great people
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and beautiful. Staff were amazing and went above and beyond for us!
Stayed 1 night in Feb 2025

10/10 Excellent

JERRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting with a large group of Canadians attending a conference. We loved the hotel and the area! We enjoyed the rooms, the conference facilities and the outdoor hot tub. The staff were all friendly and helpful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rachael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay for our conference.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Fantastic. Everything about this hotel was perfect. It was so clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lorelei

Cleanliness is at the top of everything else
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and such friendly staff. The restaurant was delicious and we loved the grounds.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall Trip to the Smokies for our "Fake Anniversary

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandersen

Liked: Cleanliness, staff & service, property conditions & facilities
Just as the Dreamore resort, the hospitality is great! The hotel was clean. Microwave in the common area next to the ice machine was nice. The room I booked was very nice. Daily activities is such a plus for the kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenny, Corbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great place to stay. A little pricey but great!
Stayed 1 night in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful resort hotel with a rustic feeling true to Dollywoods Tennessee theme. Great experience and comfy and relaxing rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at DreamMore and HeartSong. The facilities are top notch as well and the people. Dollywood is just a few minute trolley ride over (included in your stay) plus you receive fast passes to DW for all guests, daily.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025