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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
3.5-star family-friendly resort near Sevierville Convention Center, connected to the convention center

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Point of interest
Courtyard
1 bedroom, in-room safe, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪1 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

1 bedroom, in-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Sevierville

In entertainment district.At this Sevierville resort, you'll be within half a mile (1 km) of Sevierville Convention Center and 6 miles (10 km) of Tanger Outlets. WonderWorks and Titanic Museum are also within 6 miles (10 km).
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wilderness at the Smokies - 1 min walk - 0.2 km
  • Sevierville Golf Club - 3 min walk - 0.3 km
  • Wild WaterDome - 3 min walk - 0.3 km
  • Soaky Mountain Waterpark - 4 min walk - 0.4 km
  • Sevierville Convention Center - 8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star family-friendly resort near Sevierville Convention Center, connected to the convention center
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

The Resort at Governor's Crossing

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, 1,458 reviews
The price is CA $356
CA $432 total
includes taxes & fees
Jul 20 - Jul 21
The Resort at Governor's Crossing

Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1600 out of 2856 reviews
Rating 8 - Good. 618 out of 2856 reviews
Rating 6 - Okay. 328 out of 2856 reviews
Rating 4 - Poor. 170 out of 2856 reviews
Rating 2 - Terrible. 140 out of 2856 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the shuttle! William was so nice! Food there is pricey! Overall a great experience!
Stayed 2 nights in Mar 2025

2/10 Terrible

Fahren

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Over crowded and over booked!

Absolutely horrible the room wasnt ready, the parking was a nightmare to find a spot, then we went to check in to our room at night and they told me the wrong room number 3 times! After fooling for an hour exhausted and dirty from the water park i said forget it i have to go home and demanded a refund
Stayed 1 night in Mar 2025

8/10 Good

Rochelle

Travelled with family
Liked: Property conditions & facilities, room comfort

2 night stay for competition

We stayed here for a 2 night stay for a cheer competition at the convention center. The distance to convention center was why we chose it. The amenities across the way were good as well. 2 things that could use improving, all the staff we interacted with seemed down and not very pleased to be working this is both at front desk and at the Starbucks location in front lobby. Not much for greetings or even a polite smile. This could’ve made a huge difference in our review. Overall hotel was fine for the stay but a bit costly for what you get
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabrieal

Travelled with family
Liked: Cleanliness, amenities
Onsite breakfast was nice.
Stayed 1 night in Mar 2025

8/10 Good

pam

Stayed 2 nights in Mar 2025

10/10 Excellent

Wesley

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Shannon

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sandy, Johnson city

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shutter service was great. Staff friendly & helpful. Great food on site.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Love this park!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Amiria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well just didn’t know about the other fee but they where happy to help me understand Love our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

BLAIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had everything we needed right on the property. We enjoyed the indoor water park daily and used the free shuttle they offered to go back and forth. Bathrooms were a bit on the small side but i would definitely stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they would have had more transportation vehicles taking the guests to the main hotel or get vehicles that could hold larger amounts of guests. 14 people per vehicle every 15 minutes was ridiculous in the weather conditions. It would also be nice to have a dedicated area that had lines so people couldn’t cut in front of you after you have waited so long for the Tram and have it in closed somehow to prevent weather conditions.
Stayed 2 nights in Mar 2025

6/10 Okay

Alyssa

Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Amon

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the place great place for everyone in the family
Stayed 1 night in Mar 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. The kiddos and I really enjoyed our stay and the amenities. We will most definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here - 3 grandchildren and they had a blast. Transportation between activities was so convenient and staff was super friendly and welcoming. Will return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffinie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Mar 2025

8/10 Good

Claudia

Travelled with family and small children
👍
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Stayed 2 nights in Mar 2025

4/10 Poor

Stacy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad stay

We requested extra blankets the first night and never received them. The door to our room didn't properly, just smiled and walked away. The fire lane/shuttle pick up area is not managed allowing guests drive through other guests waiting for the shuttle. The vending machines do work properly, when we rested the money that was lost to be returned the manager argued with us and said to call the number on the machine. There was no number on the machine. I had request her manager before she would even give a 5 dollar voucher. I have already spent almost a thousand here. I won't come back here.
Stayed 2 nights in Mar 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Travelled with family and small children
Liked: Staff & service
The property was ok, not worth the 800.00 for 2 nights.. not enough parking spots in evening we had to walk forever
Stayed 2 nights in Mar 2025