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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
3-star hotel perfect for exploring Shaftesbury

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Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Exterior
Property grounds
Lobby
Dinner served, British cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Place, Shaftesbury Abbey Museum and Garden
    ‪14 min walk‬
  • Place, Gold Hill Museum
    ‪14 min walk‬
  • Place, Melbury Vale Winery
    ‪4 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪49 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

About the area

Shaftesbury

City center stay.You'll be within half a mile (1 km) of Cranborne Chase and the West Wiltshire Downs and 2 miles (3 km) of Gold Hill Museum with a stay here. Shaftesbury Abbey Museum and Garden and Melbury Vale Winery are also within 2 miles (3 km).

What's nearby

  • Shaftesbury Abbey Museum and Garden - 14 min walk - 1.2 km
  • Gold Hill Museum - 14 min walk - 1.2 km
  • Melbury Vale Winery - 4 min drive - 3.4 km
  • Longleat Safari and Adventure Park - 30 min drive - 35.6 km
  • Stonehenge - 35 min drive - 44.7 km

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪The Udder Farm Shop - ‬7 min drive
  • ‪The John Peel - ‬12 min walk
  • ‪san tonino - ‬12 min walk
  • ‪The Kings Arms - ‬16 min walk
  • ‪Sorelle - ‬4 min drive

About this property

Best Western Shaftesbury The Royal Chase Hotel

3-star hotel perfect for exploring Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 502 reviews
Rating 8 - Good. 202 out of 502 reviews
Rating 6 - Okay. 80 out of 502 reviews
Rating 4 - Poor. 30 out of 502 reviews
Rating 2 - Terrible. 13 out of 502 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel is beautiful, quiet and clean. The staff were FANTASTIC. I would highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, amenities
Staff vg
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gina

Stayed 1 night in Jun 2025

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nothing special

Hotel was quite tired and we were very disappointed by the fact that the bar wasnt open when we arrived, indeed it didnt open until around 18,30! It would have been nice to enjoy a glass of wine after driving for 5 hours, we also found that the towels were quite rough and didnt smell very pleasant
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Hotel easy to find. Twin room comfortable. Food good
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sets low expectations and fails to achieve them

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly. Property was very clean. Although a little dated. But overall it was a good experience. Beds were comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

steven

Liked: Cleanliness, staff & service
A lovely stay but room very dated and the floors sloped and were very squeaky also pool was lovely but limited time on sauna in the day
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
A friendly welcome, lovely clean room
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay hotel and staff were very helpful friendly will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, always amazing service

Have stayed at the Royal Chase over many years now, it’s always spotlessly clean and the service is always first class…
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Amenities
Lovely hotel & perfect location for our wedding evening
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel day staff lovely night porter shut bar at 10
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shelly-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location! Staff is amazing and the Jack Russell is adorable…..be open to …. Experiences!
Stayed 3 nights in Apr 2025

2/10 Terrible

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Hilary

Friendly staff, clean room, quiet. Bed needs to be upgraded.
Stayed 3 nights in Apr 2025