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Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5 star property
Luxury hotel near Xujiahui Shopping District

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Reception
Indoor pool
Property amenity
Down comforters, minibar, in-room safe, desk
Lunch and dinner served, Chinese cuisine
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Popular LocationXujiahui Shopping District19 min walk
  • Popular LocationZhongshan Park3 min drive
  • Popular LocationJing'an Temple3 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)23 min drive

Room options

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Single Beds (Kids Theme)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed (Kids Theme)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

Premium Room

  • Sleeps 3
  • 1 Twin Bed

Standard Room (Upgraded)

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Single Beds, Business Lounge Access

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Shanghai

Changning stay.Your stay at this Changning hotel places you within 2 miles (3 km) of Xujiahui Shopping District and Zhongshan Park. Also, Jing'an Temple is within 3 miles (5 km) and People's Square is within 6 miles (10 km).

What's nearby

  • Xujiahui Shopping District - 19 min walk
  • Zhongshan Park - 3 min drive
  • Jing'an Temple - 3 min drive
  • People's Square - 6 min drive
  • Xintiandi Style Shoppping Centre - 7 min drive

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Jiao Tong University Station - 7 min walk
  • Hongqiao International Airport (SHA) - 20 min drive

Restaurants

  • 法华汤包馆 - 1 min walk
  • 兴圆苑 - 1 min drive
  • 五观堂素食 - 2 min walk
  • Rice Bar - 2 min walk
  • Quenchers - 2 min walk

About this property

Crowne Plaza Hotel Shanghai, an IHG Hotel

Luxury hotel near Xujiahui Shopping District
As a guest of Crowne Plaza Hotel Shanghai, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21743 square feet (2020 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the luxury Crowne Plaza Hotel Shanghai, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Shanghai hotel.

  • 465 guestrooms or units
  • 26 levels
  • 21743 sq ft of conference space
  • 2020 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Shanghai, an IHG Hotel offers 465 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Self parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 204 reviews" "
Rating 8 - Good. 84 out of 204 reviews" "
Rating 6 - Okay. 34 out of 204 reviews" "
Rating 4 - Poor. 11 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

acacia

Travelled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

8/10 Good

XIMENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023

10/10 Excellent

fang, San Gabriel

Business traveller
Great location, great service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

8/10 Good

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023