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Grand Hyatt Shanghai

5.0 star property
5-star luxury hotel near People's Square, connected to a shopping center

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Photo gallery for Grand Hyatt Shanghai

Exterior
Premium bedding, down comforters, minibar, in-room safe
Grand Suite, 1 King Bed, City View
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Jin Mao Tower
    ‪1 min walk‬
  • Place, Shanghai Tower
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪12 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • River view

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • River view

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • River view

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • River view

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds
  • City view

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About the area

Shanghai

City center retreat .Your stay at this Downtown Shanghai hotel places you within 3 miles (5 km) of People's Square and The Bund. Jin Mao Tower and IFC Mall are also within half a mile (1 km).

What's nearby

  • Jin Mao Tower - 1 min walk - 0.2 km
  • Shanghai Tower - 3 min walk - 0.3 km
  • Shanghai World Financial Center - 5 min walk - 0.5 km
  • IFC Mall - 5 min walk - 0.5 km
  • Oriental Pearl Tower - 12 min walk - 1.1 km

Getting around

  • Dongchang Road Station - 6 min walk
  • Shanghai South Railway Station - 17 min drive
  • Hongqiao International Airport (SHA) - 43 min drive

Restaurants

  • ‪Executive Club - ‬1 min walk
  • ‪Regent Club Lounge - ‬3 min walk
  • ‪commune reserve幻师(上海环球金融中心店) - ‬7 min walk
  • ‪Camelia - ‬2 min walk
  • ‪天之锦 Heavenly Jin - ‬5 min walk

About this property

Grand Hyatt Shanghai

5-star luxury hotel near People's Square, connected to a shopping center
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 548 guestrooms or units
  • 88 levels
  • Meeting rooms
  • 30139 sq ft of conference space
  • 2800 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Giau

Stayed 4 nights in Jul 2025

10/10 Excellent

Dimitrios

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raiza, Belleville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room had a smell
Stayed 2 nights in Oct 2025

10/10 Excellent

albertus

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel,
Stayed 4 nights in Oct 2025

2/10 Terrible

qing

Stayed 3 nights in Oct 2025

10/10 Excellent

Haibei

Liked: Cleanliness, staff & service, property conditions & facilities
Center of the financial center. The building itself is the landmark.
Stayed 1 night in Oct 2025

10/10 Excellent

wentworth

Stayed 2 nights in Jul 2025

10/10 Excellent

Pauline

Stayed 1 night in Oct 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Oct 2025

10/10 Excellent

Souzan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and amenities. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin Quiles Casimiro, Mayaguez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Sep 2025

6/10 Okay

Carlos

Business traveller
Disliked: Amenities
Very old need new remodeling
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, and the view from the room of the Pearl and TV Tower was stunning. Staff very helpful and professional. Not all of the staff will speak brilliant English, but that's not to be expected, and easily managed with use of Google Translate. All areas were very clean, beds were comfortable, and housekeeping very efficient. The surrounding area doesn't have as many restaurants or bars as across the river, but the Metro is easily accessible and very cheap. Excellent shopping within a 5 minute walk at Super Brand Mall. Area felt very safe at night (two female travellers).
Stayed 11 nights in Sep 2025

10/10 Excellent

Jui Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

ang

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, can’t imagine anywhere better

This hotel is perfect and as someone who’s extremely picky that’s saying something. The rooms are immaculate. Views are unlike anywhere else. Service is impeccable. Food is wonderful. Location is convenient and feels incredibly safe. This hotel made my stay in Shanghai 10 times better.
Stayed 4 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Sep 2025

6/10 Okay

Lindsay, Waukesha

Stayed 1 night in Aug 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent at Hyatt in Shanghai
Stayed 4 nights in Sep 2025

10/10 Excellent

cristian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

jeremy

Stayed 2 nights in Sep 2025

8/10 Good

Tomasz, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and room quality. I was offered an upgrade but wasn’t told the price. It was bit expensive though worth it. Would be good to be told rate ahead of time. I had problems with connecting to WiFi and was unable to connect due to some routing error.
Stayed 3 nights in Sep 2025

10/10 Excellent

OWEN

Stayed 2 nights in Sep 2025