Grand Mercure Shanghai Hongqiao

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Changning

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Grand Mercure Shanghai Hongqiao

Photo gallery for Grand Mercure Shanghai Hongqiao

Front of property - evening/night
Breakfast, lunch and dinner served
Junior Suite, 1 King Bed, Executive Level
Breakfast, lunch and dinner served
Lobby

Overview of Grand Mercure Shanghai Hongqiao

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
369 Xian Xia Road, Shanghai, Shanghai, 200336
  • Popular LocationZhongshan Park4 min drive
  • Popular LocationXujiahui Shopping District4 min drive
  • Popular LocationJing'an Temple6 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)14 min drive

Room options

Superior Room, 2 Single Beds, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite, 1 King Bed, Executive Level

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View, Executive Level

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Shanghai

City center retreat .Within a 10-minute walk of this Changning hotel, you'll find Xianxia Road and Intex Shanghai. Shanghai World Trade Exhibition Hall and Hongqiao Park are also within 2 miles (3 km).

What's nearby

  • Intex Shanghai - 5 min walk
  • Hongqiao Int'l Pearl City - 2 min drive
  • Zhongshan Park - 4 min drive
  • Xujiahui Shopping District - 4 min drive
  • Jing'an Temple - 6 min drive

Getting around

  • Hongbaoshi Road Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • あじや - 4 min walk
  • 面屋毘沙门天 - 4 min walk
  • C.straits Café - 6 min walk
  • 樱鮨 - 1 min walk
  • 食堂开饭了 - 4 min walk

About this property

Grand Mercure Shanghai Hongqiao

4.5-star luxury hotel, connected to a shopping center in Changning
Grand Mercure Shanghai Hongqiao offers its guests a full-service spa and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, multilingual staff, and a garden are also featured at the luxury Grand Mercure Shanghai Hongqiao. Limited free parking is available on a first-come, first-served basis.

  • 364 guestrooms or units
  • 25 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2007
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Grand Mercure Shanghai Hongqiao offers 364 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchenettes with stovetops and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Vita Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 128 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Dining room
  • Free bottled water
  • Kitchenette
  • Minibar
  • Stovetop

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Washing machine
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Grand Mercure Shanghai Hongqiao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 250 out of 1001 reviews" "
Rating 8 - Good. 508 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 4-1/2 star property. 3 stars at best. The whole hotel is in desperate need of a renovation.

6/10 Okay

Bill, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Stayed 2 nights in Oct 2023

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for 3 weeks holiday & remote working!
It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location. During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :) Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests. If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
Stayed 6 nights in Sep 2023

8/10 Good

Jieshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Junji

Stayed 3 nights in Sep 2023

10/10 Excellent

dinh

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area and the staff was very nice and accommodating
Stayed 3 nights in Aug 2023

10/10 Excellent

KAM CHING

Stayed 3 nights in Jul 2023

10/10 Excellent

Zilin

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2021