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5.0 out of 5

"This is certainly the best Shangri La I have stayed in. Everything about this hotel is excellent, you cannot be disappointed with it in anyway. " More

By a verified traveller on Thu 22 Apr 2010

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Hotel Description

5-star luxury hotel near Coco Park

In shopping district

Within a 15-minute walk of this Futian hotel, you'll find Coco Park and Shenzhen Convention and Exhibition Center. Also, Huaqiangbei is within 2 miles (3 km) and Splendid China Folk Village is within 6 miles (10 km).

Luxury amenities

A full-service spa, 5 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Free Internet, flat-screen TVs

Boasting comforts like premium bedding and pillow menus, the 528 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. 24-hour room service, minibars, and separate bathtubs and showers are also available.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Premier Twin Room with Executive Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Twin Room with Executive Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Futian Shangri-La, Shenzhen ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Futian Shangri-La, Shenzhen

5 out of 5

The Best Shangri-La

This is certainly the best Shangri La I have stayed in. Everything about this hotel is excellent, you cannot be disappointed with it in anyway.

Posted by on 22 Apr. 2010

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About the Futian Shangri-La, Shenzhen

Location 4088 Yi Tian Road, Shenzhen, Guangdong 518048

Property Features

Futian Shangri-La, Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Futian Shangri-La, Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 40 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Shenzhen Intl. Airport (SZX) (36.1 km / 22.4 mi)
  • Train station: Hong Kong Lok Ma Chau Station (2.6 km / 1.6 mi)
  • Metro station: Shenzhen Convention and Exhibition Center Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Futian Shangri-La, Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - Onsite coffee shop. Open daily.

Shang Garden - This restaurant serves lunch and dinner. Open daily.

Seventh Son - This restaurant serves lunch and dinner.

Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

  • Number of treatment rooms 8
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Futian Shangri-La, Shenzhen

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 181 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Futian Shangri-La Shenzhen
  • Futian Shangri-La Shenzhen Hotel
  • Shangri-La Shenzhen Futian
  • Shenzhen Futian Shangri-La
  • Futian Shangri La Shenzhen
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Futian Shangri La, Shenzhen
  • Futian Shangri-La, Shenzhen Hotel
  • Futian Shangri-La, Shenzhen Shenzhen
  • Futian Shangri-La, Shenzhen Hotel Shenzhen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.