94.0% Based on 4705 reviews TripAdvisor Traveller Rating 5 out of 5

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Hotel Description

5-star luxury hotel near Shenzhen Convention and Exhibition Center

In shopping district

Your stay at this Futian hotel places you within 2 miles (3 km) of Shenzhen Convention and Exhibition Center and Coco Park. Huaqiangbei and Happy Coast are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 5 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Free Internet, flat-screen TVs

The 528 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include sitting areas, 24-hour room service, and minibars.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$154 per night

Horizon Club Premier Room 2 Twins

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club Room 2 Twins

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend out of 4705 reviews

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Property Features

Futian Shangri-La, Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A sauna, multilingual staff, and coffee/tea in a common area are also featured at the luxury Futian Shangri-La, Shenzhen. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 40 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (31.6 km / 19.6 mi)
  • Train station: Hong Kong Lok Ma Chau Station (3.4 km / 2.1 mi)
  • Metro station: Shopping Park Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Futian Shangri-La, Shenzhen offers 528 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - Onsite coffee shop. Open daily.

Shang Garden - This restaurant serves lunch and dinner. Open daily.

Seventh Son - This restaurant serves lunch and dinner.

Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

  • Number of treatment rooms 8
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 409 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 181 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 409 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.