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Futian Shangri-La Shenzhen

Property class: 5 and above
5-star luxury hotel near Coco Park Shopping Center

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Photo gallery for Futian Shangri-La Shenzhen

Bar (on property)
Flat-screen TV
Horizon Club, Premier Room, 1 King Bed
Rooftop terrace
Indoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Premier Room, 2 Twin Beds

Horizon Club, Premier Room, 2 Single Beds

Horizon Club, Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2

View all photos for Family 1-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2

View all photos for Cozy 2-bedroom And 1-living Room Suite

Premium bedding, minibar, in-room safe, desk

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

View all photos for Comfy Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2

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About the area

Shenzhen

Futian stay.Within a 15-minute walk of this Futian hotel, you'll find Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Also, Huaqiangbei is within 2 miles (3 km) and Splendid China Folk Village is within 6 miles (10 km).

What's nearby

  • Ping An Finance Center - 3 min walk - 0.3 km
  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.9 km
  • Shenzhen Civic Center - 11 min walk - 0.9 km
  • Shenzhen Lianhuashan Park - 17 min walk - 1.5 km
  • Huanggang Border Crossing - 3 min drive - 2.8 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪Havana Bar - ‬2 min walk
  • ‪木屋燒烤 - ‬3 min walk
  • ‪Flavorz - ‬2 min walk
  • ‪Blue Frog 蓝蛙 - ‬3 min walk
  • ‪Sushi Jyukan 十贯 - ‬5 min walk

About this property

Futian Shangri-La Shenzhen

5-star luxury hotel near Coco Park Shopping Center
Futian Shangri-La Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Futian Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 528 guestrooms or units
  • 40 levels
  • 4 dining venues
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Chi, the Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Reception
Sheraton Shenzhen Futian Hotel
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 592 reviews
The price is CA $156
CA $182 total
includes taxes & fees
May 4 - May 5
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Futian Shangri-La Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 918 reviews
Rating 8 - Good. 235 out of 918 reviews
Rating 6 - Okay. 48 out of 918 reviews
Rating 4 - Poor. 18 out of 918 reviews
Rating 2 - Terrible. 27 out of 918 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
The staff are great. Very helpful and attentive. Check in was so efficient. Special shout to Holden at front desk who got my husband an extra bed. And Cherry at the lounge who helped us to book the lights tickets.
If you have 3 adults, take the Horizon executive room which offers amazing views and club lounge access
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful in answering queries
Stayed 3 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities
Everything is good
Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025

6/10 Okay

Miodrag

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were not ready until 4:00 PM, luggage delivered 1 hour later to a different room belongingbto someone else, staff does not speak english, concierge not knowledgable and not helpful at all
Stayed 2 nights in Dec 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not the top notch in terms of decor and facilities. The staff are courteous and helpful. The Horizon Club felt underwhelming in the choice of food and ambiance, and it was crowded most of the time. Everything was clean at all times. The location was perfect.
Stayed 3 nights in Dec 2025

6/10 Okay

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoling

Stayed 1 night in Dec 2025

10/10 Excellent

Luyang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed Kasim Abdur

Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025

8/10 Good

Valentin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Stayed 2 nights in Nov 2025

10/10 Excellent

Harjot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Gregor Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

leung Chi, Manhasset

Stayed 3 nights in Nov 2025

10/10 Excellent

Elbert

Stayed 3 nights in Nov 2025

10/10 Excellent

Joyze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Sauna spa, great staffs. Very clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Emad I

Stayed 2 nights in Nov 2025

10/10 Excellent

Yidan

Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Stayed 2 nights in Nov 2025