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Renaissance Shenzhen Bay Hotel

4.5 star property
4.5-star luxury hotel near Window of the World

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Photo gallery for Renaissance Shenzhen Bay Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Meeting facility
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Minibar, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Bay View (Renaissance) | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
No. 18, Keji South Road, Nanshan District, Shenzhen, Guangdong, 518507
  • Place, Window of the World
    ‪4 min drive‬
  • Place, Happy Coast
    ‪5 min drive‬
  • Place, Shenzhen Safari Park
    ‪9 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

View from room

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 70 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 41 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Bay View (Renaissance)

Suite, 1 King Bed, Bay View (Renaissance) | Living room

Suite, 1 King Bed, Bay View (Renaissance)

  • 87 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View, Corner

Room, 1 King Bed, Bay View, Corner | View from room

Room, 1 King Bed, Bay View, Corner

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 41 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

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About the area

Shenzhen

Heart of Shenzhen.With a stay at this Nanshan hotel, you'll be within 3 miles (5 km) of Window of the World and 9 miles (15 km) of Shenzhen Convention and Exhibition Center.

What's nearby

  • Shenzhen University - 17 min walk - 1.5 km
  • Window of the World - 4 min drive - 3.8 km
  • Happy Coast - 5 min drive - 4.9 km
  • Shenzhen Bay Port - 8 min drive - 3.9 km
  • Shenzhen Safari Park - 9 min drive - 9.0 km

Getting around

  • Xili Railway Station - 9 min drive
  • High-Tech South Station - 13 min walk
  • Shenzhen Intl. Airport (SZX) - 29 min drive

Restaurants

  • ‪星巴克 - ‬14 min walk
  • ‪万荟轩 - ‬20 min walk
  • ‪Executive Lounge - ‬20 min walk
  • ‪Luckin Coffee 瑞幸咖啡 - ‬16 min walk
  • ‪McDonald's (麦当劳) - ‬17 min walk

About this property

Renaissance Shenzhen Bay Hotel

4.5-star luxury hotel near Window of the World
Renaissance Shenzhen Bay Hotel offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. The luxury Renaissance Shenzhen Bay Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 4.5-star Shenzhen hotel is smoke free.

  • 283 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Renaissance Shenzhen Bay Hotel offers 283 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Crowne Plaza Shenzhen Nanshan by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $160 total
includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:30 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Renaissance Shenzhen Bay
Renaissance Shenzhen BAY Hotel Hotel
Renaissance Shenzhen BAY Hotel SHENZHEN
Renaissance Shenzhen BAY Hotel Hotel SHENZHEN

Renaissance Shenzhen Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 56 reviews
Rating 8 - Good. 9 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hoiyin

Stayed 2 nights in Jun 2025

10/10 Excellent

TSZ KIT

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kwok Chung Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
Stayed 1 night in Sep 2024

10/10 Excellent

XIONG

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Xianfeng

Stayed 1 night in Jul 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location .. can be better ..

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Stayed 2 nights in May 2024

8/10 Good

Lilian

Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
Stayed 3 nights in Oct 2022

10/10 Excellent

Pui Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

miki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kwok Tak Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

shih-wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JUJUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yuen ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yuen Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sou man

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

YUJU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐好吃 灣景值得

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Stayed 2 nights in Mar 2025

10/10 Excellent

Tomoyuki

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Mar 2025

6/10 Okay

TAN NING

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Chak Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Danny

Business traveller
Liked: Property conditions & facilities, room comfort

Great Location, But Service Needs Improvement

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

JUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Stayed 1 night in Sep 2024