88.0% Based on 4021 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

Family-friendly 5-star hotel near Hong Kong Golf Club

City center stay

Your stay at this Luohu hotel places you within 2 miles (3 km) of Luohu Port and Dongmen Pedestrian Street. Huaqiangbei and Luohu Commercial City are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 4 restaurants, an outdoor pool, and a fitness center. There's fun for all ages with a children's pool and an arcade/game room, and supervised childcare is an added bonus. Enjoy the sauna and perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 522 guestrooms also offer free WiFi and satellite TV. Free wired Internet, refrigerators, and minibars are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$110 per night

Horizon Club, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend out of 4021 reviews

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Property Features

Shangri-la Hotel, Shenzhen offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the luxury Shangri-la Hotel, Shenzhen. A roundtrip airport shuttle (available 24 hours) is available for a fee. This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Built in 1992
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (39.2 km / 24.3 mi)
  • Train station: Shenzhen Station (0.7 km / 0.4 mi)
  • Metro station: Luohu Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Shangri-la Hotel, Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 19

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 151.58 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.