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Shangri-La Shenzhen

5.0 star property
5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Gym
Lobby
Deluxe Room, 2 Single Beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪11 min walk‬
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Hill view

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Hill view

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Hill view

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Twin Beds

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • City view

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About the area

Shenzhen

City center stay.Your stay at this Luohu hotel places you within 3 miles (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center is within 6 miles (10 km) and Splendid China Folk Village is within 9 miles (15 km).

What's nearby

  • Luohu Commercial City - 11 min walk - 0.9 km
  • Luohu Port - 12 min walk - 1.0 km
  • The MixC Shopping Mall - 12 min walk - 1.1 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • Dongmen Pedestrian Street - 17 min walk - 1.4 km

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪鱼家王·脆肉鲩火锅(罗湖大中华店) - ‬6 min walk

About this property

Shangri-La Shenzhen

5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and an arcade/game room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Similar properties

Lobby
Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 764 reviews
The price is CA $105
CA $122 total
includes taxes & fees
Feb 1 - Feb 2
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted. 

The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

CHI KWONG

Stayed 1 night in Oct 2025

8/10 Good

IRENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good solid choice walking distance to HK border w/HK MTR and one of several HSR stations in Shenzhen. Both the brand and the property a bit tired after so many decades. 30 years ago it felt special to walk into a Shang. Now not so much but still fine. There is a 7-11 and ~5 low cost pretty good restaurants 100 feet away.
Stayed 1 night in Oct 2025

10/10 Excellent

Shamila Christina, sheung wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay 1st and returned for additional days. Convenient located near hong Kong border crossing
Stayed 1 night in Oct 2025

10/10 Excellent

Johnny kwok

Stayed 3 nights in Oct 2025

10/10 Excellent

Yerim

Liked: Staff & service, amenities, property conditions & facilities
Service was good and lobby area was nice. However my room felt damp, dark and smelly.
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yee Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pillows. Spacious room. Location is great. Next to the subway station.
Stayed 4 nights in Oct 2025

6/10 Okay

Siming

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an old hotel in an old district. There are renovated rooms (cleaner) on higher floors, but be aware the cheap ones are not. I originally booked the cheap room and it was a huge disappointment. The room was small and not clean. There was a pubic hair on the bath tub and the water did not drain correctly. I ended up paying more to upgrade my room. The “newly” renovated room was much cleaner. If you have stayed in another regular standard Shangri-La, don’t expect this one would be the same.
Stayed 6 nights in Oct 2025

10/10 Excellent

Gloria

Stayed 1 night in Oct 2025

10/10 Excellent

Shuqun

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location just next to the border crossing from HK
Stayed 2 nights in Oct 2025

10/10 Excellent

Shamila Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite place to stay. Nice pool and gym as well ❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

Jovic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Stayed 1 night in Sep 2025

6/10 Okay

Allan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

ROGELIO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Moses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Stayed 4 nights in Sep 2025

8/10 Good

Frank

Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locked in during the Typhoon. Hotel is older but well maintained. Had water come into the room from the storm but minor. Overall a classy place. Junior staff could do with some training as they are too often looking at their phone screens rather than attending to customers. Again overall a very nice place to stay. Oh and location is PERFECT.
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 1 night in Sep 2025

10/10 Excellent

jeanmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is perfect of you plan to go to hkg airport or hkg
Stayed 1 night in Sep 2025

8/10 Good

Kai Chiu Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but it is comfortable and very conveniently located.
Stayed 2 nights in Sep 2025