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Shangri-La Shenzhen

5.0 star property
5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Bar (on property)
Exterior
Gym
Deluxe Room, 2 Single Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Place, Luohu Commercial City
    ‪11 min walk‬
  • Place, Luohu Port
    ‪12 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Single Beds

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Twin Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the area

Shenzhen

City center stay.Your stay at this Luohu hotel places you within 3 miles (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center is within 6 miles (10 km) and Splendid China Folk Village is within 9 miles (15 km).

What's nearby

  • Luohu Commercial City - 11 min walk - 0.9 km
  • Luohu Port - 12 min walk - 1.0 km
  • The MixC Shopping Mall - 12 min walk - 1.1 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • Dongmen Pedestrian Street - 17 min walk - 1.4 km

Getting around

  • Luohu Station - 6 min walk
  • Shenzhen Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 54 min drive

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk

About this property

Shangri-La Shenzhen

5-star luxury hotel near Dongmen Pedestrian Street, connected to a shopping center
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and an arcade/game room are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

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  • Spa
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 

The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen

Shangri-la Hotel Shenzhen

Shangri-la Shenzhen

Shangri-la Shenzhen Hotel

Shenzhen Hotel Shangri-la

Shenzhen Shangri-la

Shenzhen Shangri-la Hotel

Futian Shangri-La Shenzhen Hotel Shenzhen

Shangri La Hotel Shenzhen

Shangri-La Shenzhen Hotel

Shangri la Hotel Shenzhen

Shangri-La Shenzhen Shenzhen

Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Shangri-La Shenzhen to the airport?

Shangri-La Shenzhen is 40.4 mi (62-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Shenzhen?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on May 27, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Shenzhen have an airport shuttle?

Shangri-La Shenzhen offers an airport shuttle 24 hours a day, on request, for a charge of CNY 600 per vehicle.

How close is Shangri-La Shenzhen to the beach?

This hotel is 14.8 mi (36-min drive) from Dameisha Beach.

Does Shangri-La Shenzhen offer free breakfast?

Free breakfast isn’t provided at Shangri-La Shenzhen, but buffet breakfast is offered for a fee of CNY 161 for adults and CNY 161 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Shangri-La Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at Shangri-La Shenzhen?

This hotel offers free self parking.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen features an outdoor pool and a children's pool.

Does Shangri-La Shenzhen have a restaurant?

There are 4 onsite restaurants, offering options like happy hour and light fare.

Does Shangri-La Shenzhen have a spa?

This hotel has a spa, which features massages.

How close is Shangri-La Shenzhen to downtown Shenzhen?

Shangri-La Shenzhen is 3.8 mi away from Shenzhen.

Shangri-La Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1006 reviews
Rating 8 - Good. 352 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Qi Wang

Stayed 1 night in Jan 2026

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 5 nights in Jan 2026

10/10 Excellent

Fancy

Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026

10/10 Excellent

Cindy

Stayed 1 night in Jan 2026

8/10 Good

Helen

Stayed 3 nights in Jan 2026

10/10 Excellent

Jin-Peng

Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ishaan

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

8/10 Good

Sazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to the train and metro station.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edna Seok Hien

Stayed 2 nights in Jan 2026

4/10 Poor

Victor

Disliked: Cleanliness, property conditions & facilities, room comfort
Huge disappointment given its Shangri la logo. Very outdated inside out. Shower set didn’t function properly. Room toilet trash bin was left unattended for days. The cleaning staff threw away all my shaver accessories. Lots of smoking smell inside the hotel and along the corridor.
Stayed 4 nights in Jan 2026

8/10 Good

loh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never try breakfast will try next time, a bit old should renovate, overall is nice staying.
Stayed 5 nights in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Stayed 3 nights in Jan 2026

10/10 Excellent

Chuan Sng

Stayed 2 nights in Dec 2025

10/10 Excellent

Pak, ALHAMBRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Especially our room attendant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Howie Yu Chun

Stayed 1 night in Dec 2025

10/10 Excellent

Sonika

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Susana

Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
Stayed 3 nights in Dec 2025

6/10 Okay

Peddy

Travelled with family, Business traveller
no
Stayed 3 nights in Dec 2025

8/10 Good

Aleicia

Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Stayed 3 nights in Nov 2025