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The Westin Shenzhen Nanshan

5.0 star property
5-star luxury hotel near Window of the World, connected to a shopping center

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Photo gallery for The Westin Shenzhen Nanshan

Enjoy meals in a stylish dining area with expansive city views and comfortable seating.
Relax in a spacious living room with a city view, flat-screen TV, and comfortable seating.
Relax in our stylish lobby, featuring a seating area with sofas and armchairs, a modern kitchen, and a unique wooden ceiling.
Enjoy a drink at the outdoor bar with a city view overlooking a body of water and distant mountains.
Relax in comfort with a large bed, console table, and flat-screen TV in this stylish room.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053
  • Window of the World
    ‪3 min walk‬
  • Happy Valley
    ‪11 min walk‬
  • Splendid China Folk Village
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Westin, Club Suite, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Westin, Club Suite, 1 King Bed, Park View

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Park View

  • 39.7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room

Club Suite, 1 King Bed, Park View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Shenzhen

City center stay.Within a 15-minute walk of this Nanshan hotel, you'll find Window of the World and Happy Valley. Splendid China Folk Village and Shenzhen University are also within 3 miles (5 km).

What's nearby

  • Window of the World - 3 min walk - 0.3 km
  • Yitian Holiday Plaza - 8 min walk - 0.7 km
  • Happy Valley - 11 min walk - 1.0 km
  • Shenzhen University - 4 min drive - 3.8 km
  • Splendid China Folk Village - 5 min drive - 1.8 km

Getting around

  • Shijie Zhi Chuang Station - 5 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

  • ‪Grange Grill - ‬1 min walk
  • ‪Five Sen5es - ‬3 min walk
  • ‪阿曼切尔服装有限公司 - ‬3 min walk
  • ‪深洲电脑培训白石洲二部 - ‬2 min walk
  • ‪巴山川菜馆 - ‬3 min walk

About this property

The Westin Shenzhen Nanshan

5-star luxury hotel near Window of the World, connected to a shopping center
The Westin Shenzhen Nanshan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury The Westin Shenzhen Nanshan. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Westin Shenzhen Nanshan offers 350 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate dining areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

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Sheraton Shenzhen Nanshan

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 163 reviews
The price is CA $128
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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping mall
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 273 reviews
Rating 8 - Good. 100 out of 273 reviews
Rating 6 - Okay. 23 out of 273 reviews
Rating 4 - Poor. 5 out of 273 reviews
Rating 2 - Terrible. 10 out of 273 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jesse

Disliked: Room comfort

It was warm.

The air conditioning was not cooling the room well enough. And opening the window allowed some of the traffic noise inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Woon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel.

The hotel was clean and tidy, The Moreover, the location is good, it is on top of MTR station,
Stayed 2 nights in Apr 2025

10/10 Excellent

Yichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasent.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely comfortable with comprehensive buffet breakfast and perfectly located next to metro station and shopping centre
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located next to the Holiday Plaza and metro station. The room appears dated with wear and tear but overall the amenities are acceptable. We will definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

Kum

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Huanyang

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sherry in the executive lounge went above and beyond her duty, to provide me with an excellent stay. Thanks.
Stayed 2 nights in Dec 2024

6/10 Okay

Joel

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

XIANGPING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience there
Stayed 5 nights in Sep 2024

10/10 Excellent

CHI LUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities
I have for some years been coming to Westin Nanshan. I believe for over 500 nights. This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Stayed 2 nights in Sep 2024

2/10 Terrible

Siu Yip

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Li Ling Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here whenever I'm in Shenzhen.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

bansal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10 Good

chileshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jieli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ting Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024