6/10 Okay
Laura
Feb 19, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
trying to pay for some food the night i checked in after being in an accident with semi and released from the ER there in Sheridan, was a terrible experience. i stayed 2 nights because of my injuries and trying to arrange transportation back to my state.
the woman that was working that 1st night, was sitting out in a car right outside the entrance in a running, white vehicle. i got some food from the hotel pantry and was waiting for a while to pay. i called the hotel desk 3 times from my cell while in the lobby, said "helloooo" a few times, and rang the bell, i think, two or three times. no one answered the phone. no one came to the desk. i was in pain and starving. she finally exited the white vehicle with what appeared to be a laundry bag and a male stepped into view from the driver's side but didnt come inside the hotel. i would have just left it all there on the counter if i wasnt hungry from not eating since the morning and my sugar wasn't already very low, and everything being closed to order anything.
checking out, i asked for a ride to a car rental place upon check out and was told only shuttles to the airport were done for guests. i simply asked for a ride diagonally across the wide busy road to the Enterprise car rental. i couldn't walk with my back and neck and ankle being injured, and the huge hematoma on my right forearm, lugging my suitcase. there was snow and jagged ice everywhere. thank God Enterprise across the road when called. be wary of WYO Rides.
Laura
Stayed 1 night in Jan 2025