Hoshino Resorts Tomamu The Tower

3.5 star property
3.5-star hotel near Unkai Terrace

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Hoshino Resorts Tomamu The Tower

Photo gallery for Hoshino Resorts Tomamu The Tower

Property grounds
Reception
[Tower 1] Standard Twin Room (Non Smoking 24sqm)
Couples dining
Sports facility

Overview of Hoshino Resorts Tomamu The Tower

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Nakatomamu, Shimukappu, Hokkaido, 079-2204
  • Popular LocationUnkai Terrace15 min drive
  • Popular LocationFurano Ski Resort64 min drive
  • Popular LocationBlue Pond94 min drive

Room options

Similar properties

About the area

Shimukappu

In Tomamu .Within the region of this Tomamu hotel, you'll find Unkai Terrace and Garden of Wind. Furano Ski Resort and Farm Tomita are also in the region.

What's nearby

  • Unkai Terrace - 15 min drive
  • Lake Kanayama Forest Park - 38 min drive
  • Furano Ski Resort - 64 min drive
  • Farm Tomita - 71 min drive
  • Blue Pond - 94 min drive

Getting around

  • Tomamu Station - 3 min drive

Restaurants

  • 森のレストラン ニニヌプリ - 9 min walk
  • hal - 4 min walk
  • GARAKU - 5 min drive
  • Mount Café SOL - 5 min drive
  • 麺屋竹蔵 - 5 min drive

About this property

Hoshino Resorts Tomamu The Tower

3.5-star hotel near Unkai Terrace
Hoshino Resorts Tomamu The Tower offers its guests a children's pool, an indoor pool, and a sauna. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. Spa services, a terrace, and a vending machine are also featured at Hoshino Resorts Tomamu The Tower. Free self parking is available.
  • 500 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • ATM
  • Onsite shopping
  • Elevator
  • Microwave in a common area
Hoshino Resorts Tomamu The Tower offers 500 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and children's slippers. This Tomamu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an outdoor public bath (no minerals).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle

Things to do

  • Bicycle rentals
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Children's slippers
  • Electrical adapters/chargers
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. 

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hoshino Resorts Tomamu Tower Hotel Shimukappu
Hoshino Resorts Tomamu Tower Hotel
Hoshino Resorts Tomamu Tower Shimukappu
Hoshino Resorts Tomamu Tower
Hoshino Resorts Tomamu The Tower Hotel
Hoshino Resorts Tomamu The Tower Shimukappu
Hoshino Resorts Tomamu The Tower Hotel Shimukappu

Hoshino Resorts Tomamu The Tower Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 76 reviews" "
Rating 8 - Good. 37 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with partner
Liked: Staff & service, amenities
Food was great and views were amazing. But we encountered issues with the beds during our initial check-in. The beds were very old, lacked support, and had a musky smell - resulting in poor sleep. We were told that Hoshino Resorts had only recently taken over the property and that it is due for an overhaul and refurbishment soon. We hope the resort replaces the beds eventually. Notably, a hotel manager by the name of Mei went the extra mile to ensure that we were made comfortable and to address our feedback. Her service recovery, customer mindedness and care really saved our stay.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and many activities for winter festival
Stayed 2 nights in Mar 2019

8/10 Good

LEUNG, New York, NY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great combo of ski and non-ski facilities. Nice amenities such as cafe lounge hotel guests with free flowing sake or hot milk. The connecting skyways are fun and practical. Ice village was neat and so was the cable cars to the top of the hills. Choice of restaurants are adequate. All in all a we had a very fulfilling stay.
Stayed 4 nights in Mar 2019

6/10 Okay

Rachel, KL

Travelled with family
Disliked: Staff & service
Lobby staff not so friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice place to stay for Ski and other activities as they all located in a resort, bus pick up from the station, unkai rides and pass is included in the hotel charge. Nice staff and ski coaching are very friendly. Restaurants are load3d with many people during peak hours and long waiting que.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having great times with our kids in this hotel & facilities. Good food also.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, big and clean. We stayed for 3 days and we used almost all the facilities that were available. During the date we were there, the snow sport stuffs are not operating. So we only played with the snow. The hotel can be a bit too crowded and there were not so many choices for food (we did not want to eat at the all-u-can-eat buffet) and the queue can be frustrating especially during dinner time since some restaurants only open for lunch. There is no typical convenience store but they have a shop which sells merchandise and cup noodles/drinks/fruit/snacks. Was expecting some simple bento but the best one they had was the typical convi store sandwiches which are only available in the morning. We had a bit of a problem when we asked the information staff on what time we should take the shuttle bus to Tomamu train station. I think she was not really well-conversed in English so there was a bit of misunderstanding and we almost had to wait for 1 hour in the snow. Luckily we double checked the schedule with another staff.
Stayed 2 nights in Dec 2018

8/10 Good

KG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of activities and dining options, comes at a cost though. Overall still a wonderful experience
Stayed 1 night in Dec 2018