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Popular Hotel & Spa

4.0 star property
4-star hotel near Old Market Area, connected to a shopping center

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Photo gallery for Popular Hotel & Spa

Triple Room 3 Adults
Outdoor pool, pool umbrellas, sun loungers
Exterior
Breakfast, lunch served; local and international cuisine, pool views
Business centre
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
#12 Old Market, Sivutha Blvd, Vihear Chen Vilage, Siem Reap, 17252
  • Popular LocationOld Market Area1 min walk
  • Popular LocationPub Street3 min walk
  • Popular LocationAngkor Night Market8 min walk
  • AirportSiem Reap Angkor Intl. Airport (SAI)65 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, minibar, in-room safe, desk

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room 3 Adults

Triple Room 3 Adults

Triple Room 3 Adults

  • 40 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe with Bathtub

Deluxe with Bathtub

Deluxe with Bathtub

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Siem Reap

Central Siem Reap getaway .At this Downtown Siem Reap hotel, you'll be within a 5-minute walk of Old Market Area and Siem Reap Art Center Night Market. Pub Street and Angkor Night Market are also within half a mile (1 km).

What's nearby

  • Old Market Area - 1 min walk
  • Siem Reap Art Center Night Market - 3 min walk
  • Pub Street - 3 min walk
  • Angkor Night Market - 8 min walk
  • Angkor National Museum - 2 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 65 min drive

Restaurants

  • Embargo - 4 min walk
  • The Chef 1950 N Steakhouse - 3 min walk
  • Khmer Taste - 4 min walk
  • X-Bar - 3 min walk
  • Café Amazon - 3 min walk

About this property

Popular Hotel & Spa

4-star hotel near Old Market Area, connected to a shopping center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and multilingual staff are also featured at the business-friendly Popular Hotel & Spa. A shuttle from the airport to the hotel is free (available on request).

Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

  • 45 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Popular Hotel & Spa offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Khmer, Thai

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free pick-up airport shuttle from 6:00 AM - midnight
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 24-inch Smart TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Popular Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Popular Hotel Siem Reap
Popular Siem Reap
Popular Hotel & Spa Hotel
Popular Hotel & Spa Siem Reap
Popular Hotel & Spa Hotel Siem Reap

Popular Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 158 reviews" "
Rating 8 - Good. 57 out of 158 reviews" "
Rating 6 - Okay. 13 out of 158 reviews" "
Rating 4 - Poor. 9 out of 158 reviews" "
Rating 2 - Terrible. 3 out of 158 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs to get to the room was difficult to use, the room had many flyes.
Stayed 2 nights in Feb 2020

8/10 Good

Kul, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is separate yet very short walk to the noisy Pub Street and several restaurants. Staff is polite. The common areas felt stuffy during this (March) season. Position of bed is the other side, away from Aircon so the cooling in room was not effective. Recommended to stay!
Stayed 4 nights in Mar 2020

10/10 Excellent

Ravineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

MR L H

Liked: Staff & service, property conditions & facilities, room comfort
Great location and staff
Hotel well located but not in noisy location. Tuk tuk driver Mr Teavy was very friendly and helpful. Reception staff were very helfpul and accommodating. Good food in restaurant. Pool was great and had good shade from sun. Room downstairs was cool. Some dirt swept under bed but apart from that clean.Shower could be upgraded. I would definitely stay there again.
Stayed 2 nights in Feb 2020

8/10 Good

Sandra

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent breakfast choice, very pleasant and helpful staff. We have spent 5 days there and loved every minute of staying there
Stayed 5 nights in Feb 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, frankly speaking, were super nice. They made my trip a memorable one. The pool was also nice. Breakfast was great. The rice noodle soup was savory. I loved it. Would be back again. Cheers.
Stayed 2 nights in Feb 2020

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Things have changed here..not same same as last t
I booked a room at The Popular Hotel & Spa one year ago. I had a very pleasant stay here 02/2019 and I loved the staff, location, pool & room. This current stay....I loved the staff, although not as friendly as one year ago, where they kindly greeted me each time I returned from going outside. This was not done as frequently this time. Cold towels were given last year....none so far and it’s day 3. Re: the room this time, it was very nice with the cold AC and the comfy big king bed, abundant English Channel TV and the refrigerator, however, there is a window in the room near the balcony door that has no blind at all. Hence the morning sun at 6am comes shinning through unabated. Not good for someone that likes a pitch black room. The front desk informed me that the owner was aware of the issue, and would take care of it at the end of the month, well after my stay here:-( The man they sent up to check it out only hung 1 of the bathrobes on the open window:-( A black piece of cardboard would have sufficed. And to top it off, this morning at the pool breakfast area, there were 3 guys sleeping fully clothed at the pool. They apparently were waiting for their rooms, but with limited recliners and just a bad look, it was disappointing that the hotel staff allowed unpaid guests, as they were not paying guests until after getting their room, to sleep by the pool using recliners for current paying customers. And it was a bit disturbing that the 3 guys would think that that was “okay”.
Three Unpaid guys sleeping by the pool....I thought I was in San Fransicko for a brief moment.....
Stayed 1 night in Feb 2020

6/10 Okay

Bernadeth

Travelled with group
It was fair.. there was a lot of mosquitoes inside the room. The guy in the reception was not very helpful and it takes times for us to check in
Stayed 3 nights in Feb 2020

10/10 Excellent

Erol Emre

Liked: Cleanliness, staff & service, room comfort
Good staff, good location, good breakfast.
Staff is very polite and helpful. Breakfast was nice. Check-in process was smooth and quick. The hotel need a little maintenance, such as squeaky bathroom and room doors. You can hear other guests doors too, especially very early hours, 5am for Wat Angkor sunrise. Little oil on doors would take care of problem. Location is right in center. Hotel tuk tuk driver, a little older man, very polite and ride carefully. We hire him for our transportation. Overall, it was good stay.
Stayed 3 nights in Jan 2020