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The Wood Family Retreat

Property class: 3.5
3.5-star spa hotel near Pub Street

Choose dates to view prices

Photo gallery for The Wood Family Retreat

A pool area with lounge chairs and a building with a thatched roof.
A wooden cabin with a thatched roof, a wooden deck, and a staircase leading to a covered porch.
A view of a pool area with wooden structures and palm trees.
A spa room with a bed, massage table, and a table with a flower arrangement and various bottles.
A wooden house with a pool, outdoor furniture, and a thatched roof.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Veal, Chreav, Siem Reap, Siem Reap, 17252
  • Place, Angkor Wat Putt
    ‪14 min walk‬
  • Place, Eric & Thierry Stocker
    ‪3 min drive‬
  • Place, Angkor Wat
    ‪20 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪68 min drive‬

Room options

View all photos for Family Double Room, Pool View

A bedroom with a bed, a wooden wardrobe, a sofa, and a small table.

Family Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Twin Room, Pool View

A hotel room with two beds, wooden beams, a TV, a desk with a kettle, and a window with curtains.

Family Twin Room, Pool View

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Bungalow, Pool View

A wooden building with a covered porch and a staircase leading to a deck.

Family Bungalow, Pool View

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free WiFi

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About the area

Siem Reap

Heart of Siem Reap.You'll find Angkor Wat Putt and Eric & Thierry Stocker within 2 miles (3 km) of this hotel. Wat Damnak and Wat Dam Nak are also within 3 miles (5 km).

What's nearby

  • Angkor Wat Putt - 14 min walk - 1.2 km
  • Eric & Thierry Stocker - 3 min drive - 1.6 km
  • Pub Street - 7 min drive - 3.1 km
  • Old Market Area - 7 min drive - 3.1 km
  • Angkor Wat - 20 min drive - 9.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪JOMNO - Modern Khmer Cuisine - ‬5 min drive
  • ‪HAVEN - ‬4 min drive
  • ‪Chocolate Gardens - ‬3 min drive
  • ‪Cuisine Wat Damnak - ‬5 min drive
  • ‪Kanell - ‬3 min drive

About this property

The Wood Family Retreat

3.5-star spa hotel near Pub Street
The Wood Family Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly The Wood Family Retreat also features a garden, dry cleaning/laundry services, and room service (during limited hours). A roundtrip airport shuttle is free (available 24 hours).

This 3.5-star Siem Reap hotel is smoke free.

  • 5 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Wood Family Retreat offers 5 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.

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Aug 30 - Aug 31
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Property amenities

Family friendly

  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and cash.

Property is also known as

The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap

Frequently asked questions

How close is The Wood Family Retreat to the airport?

The Wood Family Retreat is 27.6 mi (57-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

Does The Wood Family Retreat have an airport shuttle?

The Wood Family Retreat offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does The Wood Family Retreat offer free breakfast?

The Wood Family Retreat offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at The Wood Family Retreat?

No, there is no casino at this hotel.

What time is check-in at The Wood Family Retreat?

Check-in start time: 6:00 AM; Check-in end time: midnight.

Is there free parking at The Wood Family Retreat?

Free parking is not available at this hotel.

Does The Wood Family Retreat have a pool?

The Wood Family Retreat features an outdoor pool.

Does The Wood Family Retreat have a restaurant?

The Wood Family Retreat is home to Retreat, which features local cuisine.

Does The Wood Family Retreat have a spa?

Yes, this hotel has a spa.

How close is The Wood Family Retreat to downtown Siem Reap?

The Wood Family Retreat is 2.1 mi away from Siem Reap.

The Wood Family Retreat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to traveling,

The hotel is new it’s very bigger room and nice swimming pool, good breakfast, only 2.3 km from pup street but get easy the hotel arrange tuk tuk to center take only 10 minutes, Staff very friendly, I recommend this hotel for other traveling,
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Expedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do never book this hotel!!!

The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Stayed 3 nights in Apr 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy bungalows and friendly staff

A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020