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The Quay Hotel Bugis

2.5 star property
Hotel near Orchard Road in Singapore

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Photo gallery for The Quay Hotel Bugis

A modern interior with a reception desk, seating area, and large windows offering a view of the street.
A balcony with a hanging chair, two wicker chairs, a small table, and a potted plant.
Exterior
A balcony with a table and chairs, a view of the cityscape, and a door leading to a bedroom.
A multi-story hotel with a modern facade, large windows, and a ground-level entrance with potted plants.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
77/79 Aliwal Street, Singapore, 199948
  • Place, Haji Lane
    ‪3 min walk‬
  • Place, Bugis Street Shopping District
    ‪7 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, and a shower area.

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A bedroom with a bed, a small table with a chair, a window with blinds, and a patterned wall.

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A bedroom with a bed, a small table with a chair, a window with blinds, and a patterned wall.

Deluxe Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large mirror, and an air conditioning unit.

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe with Balcony Room

Desk, laptop workspace, WiFi (free), bed sheets

Deluxe with Balcony Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Super Deluxe Twin Room

A hotel room with two single beds, a desk with a chair, a TV, and an air conditioning unit.

Super Deluxe Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room with Balcony

A hotel room with two beds, a small table, and a chair.

Family Room with Balcony

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a telephone, and a window with a view of buildings.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, and a shower area.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk with a chair, a mirror, and a TV mounted on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the area

Singapore

City center stay.Within a 15-minute walk of this Rochor hotel, you'll find Bugis Street Shopping District and Mustafa Centre. Orchard Road and Marina Bay Sands Casino are also within 2 miles (3 km).

What's nearby

  • Sultan Mosque - 2 min walk - 0.2 km
  • Haji Lane - 3 min walk - 0.3 km
  • Bugis Street Shopping District - 7 min walk - 0.6 km
  • Bugis Junction Shopping Center - 8 min walk - 0.8 km
  • Mustafa Centre - 12 min walk - 1.0 km

Getting around

  • Lavender Station - 7 min walk
  • JB Sentral - 26 min drive
  • Seletar Airport (XSP) - 26 min drive

Restaurants

  • ‪Nan Hwa Chong Fish-Head Steamboat Corner - ‬1 min walk
  • ‪Twenty Grammes - ‬2 min walk
  • ‪Tolido's Espresso Nook - ‬2 min walk
  • ‪Afterwit - ‬1 min walk
  • ‪The Ramen Stall - ‬1 min walk

About this property

The Quay Hotel Bugis

Hotel near Orchard Road in Singapore
The Quay Hotel Bugis offers its guests a vending machine, multilingual staff, and a television in a common area. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Singapore hotel.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Smoking in designated areas
The Quay Hotel Bugis offers 50 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 14-inch flat-screen televisions come with digital channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

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  • Air conditioning
  • Housekeeping
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SGD 1 per hour)

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 14-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: SGD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SGD 1.00 per hour
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aliwal Park Hotel Singapore
Aliwal Park Hotel
Aliwal Park Singapore
Aliwal Park
Aliwal Park Hotel
HOTEL JJH ALIWAL Hotel
HOTEL JJH ALIWAL Singapore
Aliwal Park Hotel (SG Clean)
HOTEL JJH ALIWAL Hotel Singapore

Frequently asked questions

How close is The Quay Hotel Bugis to the airport?

The Quay Hotel Bugis is 10.4 mi (26-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does The Quay Hotel Bugis have an airport shuttle?

Airport shuttle services are not available at The Quay Hotel Bugis.

How close is The Quay Hotel Bugis to the beach?

This hotel is 7.5 mi (22-min drive) from Palawan Beach and 8.1 mi (24-min drive) from Tanjong Beach. Don't forget your sunscreen!

Does The Quay Hotel Bugis offer free breakfast?

The Quay Hotel Bugis does not offer free breakfast.

Is there a casino at The Quay Hotel Bugis?

No, there is no casino at this hotel, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (12-min drive) are nearby.

What time is check-in at The Quay Hotel Bugis?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Quay Hotel Bugis?

Free parking is not available at this hotel.

Does The Quay Hotel Bugis have a pool?

The Quay Hotel Bugis does not have a pool.

Does The Quay Hotel Bugis have a spa?

There are no spa services available at this hotel.

How close is The Quay Hotel Bugis to downtown Singapore?

The Quay Hotel Bugis is 0.1 mi away from Arab Street District.

The Quay Hotel Bugis Reviews

Reviews

6.0
Rating 10 - Excellent. 13 out of 90 reviews
Rating 8 - Good. 16 out of 90 reviews
Rating 6 - Okay. 28 out of 90 reviews
Rating 4 - Poor. 16 out of 90 reviews
Rating 2 - Terrible. 16 out of 90 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Desmond

The room was very small and had to share the room with a few cockroaches. The hi-tech shower was amazing once you know how to use it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Freddie Tom Byrley

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and courteous. They went out of their way to answer questions, especially about the local. The room was very clean and comfortable. All in all, I would recommend stay there especially if you are only going to be in Singapore for a few days.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Maung Maung

Liked: Cleanliness, amenities, property conditions & facilities
Amenities but there got goat meat smell in room number 504.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fatih Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for a short stay.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Kenneth

It was would you would expect for a 2 star hotel.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Ezra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to airport metro line. Cheap for Singapore but very small room. Shower only just big enough to get into.
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Simple and Solid

Small, simple room. The housekeeping was great. The Wifi was not great and was often slow or non-existent in the room. The staff were helpful. The hotel has a nice location near Arab Street and the MRT
Stayed 13 nights in Jul 2022
Verified review

10/10 Excellent

Giasuddin

Liked: Staff & service
Disliked: Property conditions & facilities
Location is very good for turkish & Arabian food lovers. Everythings is good except my room wasn't that much good, very limited facilities inside the room though it was a budget room. The wasn't cleane, the basin was too dirty & there is towel rail, no soap holder, basin water draining was very poor. Also, the was no room service. One towel i had to use for two days.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

nathalie

Disliked: Cleanliness, property conditions & facilities
The place is awful, scarry ... terrible place ..so dirtyyy !!!
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Tillat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL I EVER STAYED IN

It was the worst hotel I ever have stayed in. Full of cockroaches even these bugs were crawling at us as well. Even though the hotel told us that the rooms are big enough to sleep 4 but it was not true, barely 3 can fit in the room. There was no space to place one’s luggage.
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room nothing like pictures no sofa in lounge I hated I trusted Expedia rooms are extremely small so toilet as well stuff behaves very bad I will never recommend to anyone to go to this hotel I was waiting for my rooms I was very tired because there is nothing to sit in lounge only couple of wooden chairs extremely uncomfortable when I asked them favour can I have my room bit early lady told it will be extra charge $20 per hour after I waited 4 hours I gave them $40 to get my room I can’t believe what bad experience so please be careful
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing management team

We didn't even get to stay as we had an emergency, and we were unable to get in contact with the management or anybody in charge. We had an emergency a few days before our stay and called to check if we could get a refund out of goodwill or even a certain amount of refund after a negotiated cancellation fee, but we were outright refused when we called by the receptionist who answered the call, and no emails were replied to after we sent several to follow up. We were extremely disappointed.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Fereshteh

Disliked: Property conditions & facilities
This Hotel did not worth the money I would have not paid any more than 70 for it . Hotel was not flexible changing dates or refund. The room did not look like the picture was so small overall I could have done heaps better staff was ok
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
온수장치와 와이파이가 잘 안됨. 4G신호도 잘 안잡힘 ㅠㅠ
Stayed 4 nights in Oct 2022
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

客室内がとても臭い。

窓無しの部屋が嫌で、あえて広めで窓有の写真をつかった部屋を指定して予約したが、あてがわれた部屋はやはり窓無しであった。 写真は盛りすぎかなと思われる。 部屋はもっと薄暗く壁紙も黄色い。ベットとタオルは無臭で清潔だったが、部屋全体が臭く、臭さで何度も目が覚めた。 壁も薄く、廊下の通行音、隣のシャワーの音やウガイする音まで丸聞こえ、フリーWi-Fiも廊下側のドア前にまで寄らないと微弱で使えなかった。 清掃を依頼するプレートをドアにかけて出たが、同様にかけられていた隣の部屋だけ掃除され、自身の部屋はスルーされていた。フロントに抗議したところ、朝10時前からプレートをかけていたか？と逆に質問をされ、9時から出していた旨伝えるも、「午前中しか掃除はやっとらん」と突っぱねられるしまつ。粘り強く交渉して、新品のバスタオルだけゲット。 客室内の独特の臭いさえなれれば泊まれないことは無いが、窓無しの部屋であの臭いは精神的につらい。 次は別のホテルしたい。
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Room comfort

値段を考えれば

こんな物だと思います。 日本人目線の清潔感でなければ、普通のホテルです。
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Kai Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable staycation

Small but comfortable rooms in a very historic and hip neighbourhood of Singapore. Perfect for cultural outings and sightseeing. Food is great too.
Stayed 2 nights in Feb 2021
Verified review

2/10 Terrible

Monika

Disliked: Staff & service
Reception staff very unfriendly and without respect. Arogant. Never come again in this hotel!!!
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段も安く良いホテルでした

モスクの近くにあり…とても良いリッチでした。 観光もショッピングも出来、お値段もお安く快適でした。 しかしシャワーが冷たい…
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and accomodating staffs. Decently priced and decently furnished rooms for short stays, for those looking for just a place to sleep and wash up. Those looking for something more luxurious, please look elsewhere. There lots of restaurants within walking distance and bars, and outdoor dining options. Transportation to the city is readily available and there a some late night options as well.
Stayed 9 nights in Feb 2020
Verified review

10/10 Excellent

Zeaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักชอบในระดับปานกลาง ห้องอาจจะเล็กไปหน่อย ไม่มีไดร์เป่าผม แต่โดยรวมแล้ว โอเคค่ะ
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Aliwal Park Hotel's location is in the midst of Muslim, Indian, and Buddhist temples and cultural centers. It is more than 5 minutes walk to nearest MRT stations. The staff are nice, helpful, and accomodating. I kept feeling as if I would roll off the single or twin bed necause it was so small. The room I stayed in was extremely cramped and had no windows. It lacked any in room safe, refrigerator, and closet. Its bathroom served as a shower. The hot water was non-existent.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Ree

Liked: Staff & service
ホテル代金が高いシンガポールで この値段の安さは魅力的です。 普通に綺麗です。 部屋ではなくフロント横に無料の コーヒー、フルーツ、クッキー があり、滞在中何度か利用しました
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Manamin

Disliked: Amenities
部屋やシャワー(兼トイレ)の広さは普通。 ベッドの広さやスプリングも普通。 清潔度合いも値段相応。 エアコンの調整は自由にできる。 お湯は給湯器が最初「ぬるめ」設定になっていたので、自分でダイヤル式スイッチを回して普通の熱さに変えた。水圧はまぁまぁといったところ。 カギが無いとエレベーターに乗れないため、二人以上で泊まって別行動する際は少し不便だと思う。 ロビーに無料のコーヒー(砂糖入り)とクッキーとホットウォーターサーバーが置かれている。 子連れだったせいか(説明もなく)一泊あたり10ドルのデポジットを要求されたが、チェックアウト時に戻ってきた。 フロントスタッフは二日間の滞在中に６人くらい入れ替わったが、基本的に全員無愛想。 部屋には、湯沸かしポット、人数分のバスタオル、コーヒー、シャンプー兼ボディーソープ、石鹸、バスマットがあった。 冷蔵庫が無いのは不便だった。 徒歩５分以内にセブンイレブンあり。周囲は中華系やインド系のレストランがひしめき合っているので、食べる場所には困らない。 ムスタファセンターまで徒歩15分程度だが、重い荷物を持って昼間の炎天下に歩くには少し遠い。 バス停はセブンイレブンの前にあるが、最寄りMRT駅までは10分くらいかかる。 総合的に見て、何もかも距離が中途半端で立地はあまり良くない。割引価格なら未だしも、正規料金(１万円近く)払うくらいなら絶対に別のホテルに泊まった方が良い。
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Willi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly , no window rooms...

The room type I had booked was not available... So they gave a closet sized room with no window and a bad smell...
Stayed 1 night in Dec 2019