ANDAZ SINGAPORE, BY HYATT

5.0 star property
5-star luxury hotel near Gardens by the Bay, connected to a shopping center

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Photo gallery for ANDAZ SINGAPORE, BY HYATT

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lake view
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • Parking available

Explore the area

Map
5 Fraser Street, Singapore, 189354
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 38.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Heritage View)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Heritage View)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Andaz, Large Suite, 1 King Bed

  • 114 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Andaz, Suite, 1 King Bed

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Andaz Residence)

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Singapore

City center retreat .A stay at this Downtown Core hotel places you within half a mile (1 km) of Bugis Street Shopping District and 2 miles (3 km) of Gardens by the Bay. Marina Bay Sands Casino and Orchard Road are also within 2 miles (3 km).

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Mustafa Centre - 13 min walk - 1.2 km
  • Gardens by the Bay - 2 min drive - 2.3 km
  • Orchard Road - 3 min drive - 2.3 km
  • Marina Bay Sands Casino - 3 min drive - 2.7 km

Getting around

  • Bugis Station - 2 min walk
  • JB Sentral - 24 min drive
  • Singapore Changi Airport (SIN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Atlas Bar - ‬1 min walk
  • ‪Killiney Kopitiam, Duo Galleria - ‬3 min walk
  • ‪Harrianns Nonya Table - ‬3 min walk
  • ‪Saladstop - ‬3 min walk

About this property

ANDAZ SINGAPORE, BY HYATT

5-star luxury hotel near Gardens by the Bay, connected to a shopping center
ANDAZ SINGAPORE, BY HYATT offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 5597 square feet (520 square meters) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury ANDAZ SINGAPORE, BY HYATT. Parking is available for a fee.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5597 sq ft of conference space
  • 520 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
ANDAZ SINGAPORE, BY HYATT offers 347 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (SGD 35.44 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 53.96 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 95.92 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 53.96 per person
  • Covered self parking fee: SGD 35.44 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 95.92 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, MaybankPay, GrabPay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, Google Pay, Apple Pay, and MaybankPay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Andaz Singapore concept Hyatt Hotel
Andaz concept Hyatt Hotel
Andaz Singapore concept Hyatt
Andaz concept Hyatt
ANDAZ SINGAPORE, BY HYATT Hotel
Andaz Singapore a concept by Hyatt
ANDAZ SINGAPORE, BY HYATT Singapore
ANDAZ SINGAPORE, BY HYATT Hotel Singapore

ANDAZ SINGAPORE, BY HYATT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey Arlington, George Town

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Across the street from Sultan Mosque. Convenient Mrt located on property.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yukari

Stayed 4 nights in Feb 2025

8/10 Good

Yeta, Basking Ridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were extremely friendly and helpful. I forgot an item there and they got in touch with me promptly to return the item. The hallway had a musty smell unfortunately. Having said that I will stay there again in a heartbeat.
Stayed 3 nights in Feb 2025

8/10 Good

Christian

Travelled with group
It was good, but not great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nnennaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and ambience was lovely but no business center for guest use. Guests have to email their private documents to the concierge to be printed. Very concerning for security reasons.
Stayed 3 nights in Feb 2025

8/10 Good

Lin

Stayed 3 nights in Feb 2025

10/10 Excellent

brian, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious rooms, excellent staff. Fabulous location and an extraordinary selection of restaurants, bars and self serve venues. Oh and the infinity pool on the 25th floor is a clincher
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Rooms were beautiful and comfortable. Location was great. Metro below building. You could walk to a mall through the tunnels below. It was about half hour walk to marina bay. Service is impeccable. They let us check in early. Mini bar items were complimentary as well as infused water, expresso machines in the lobby. I would stay again in a heartbeat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Shounak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Inbunique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to every thing the train to get into downtown and it was walking distance to some of the best shopping and restaurants! Must have experience in Singapore 🙌
Stayed 5 nights in Dec 2024

6/10 Okay

soo

Liked: Cleanliness, staff & service, property conditions & facilities
it was just average.nothing beyond,nothing behind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lucksika, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and staffs
Stayed 3 nights in Nov 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at this property back in 2018 when I was in Singapore and knew I wanted to stay here again. The staff and quality of service has stood the test of time and it was a wonderful experience again. The staff was extremely friendly, accommodating and helpful right from the beginning. Singapore was the bookends of my trip which also included going to Thailand. They held some of my bags (for no additional charge) until I returned so I would not have to travel with everything. The breakfast that is offered is wonderful. You can walk from room to room and get a taste of many different food options. The staff who work the breakfast were always on top of their game. I would recommend including it in your stay. The subway station is in the basement of the hotel which makes things extremely convenient to travel around Singapore and get to the different sites. My only negative critique of this property would be the gym. It is on the smaller side as far as hotel gyms go. So, when there were just a few people in there it felt very crowded.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Professor Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely good

Great service, excellent location - overall an extremely good stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Siu Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic uber trendy hotel, great location, friendly staff, great service, rooms amazing, lovely pool with views of the bay, Mr Stork bar is great, delicious food, drinks crazy expensive as they are anywhere in Singapore, spectacular views.
Stayed 6 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and elegant room, the only thing I didn’t like was the lack of slippers (only flip flops provided), and the HDMI port didn’t work, but good experience overall
Stayed 1 night in Nov 2024