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JEN Singapore Tanglin by Shangri-La

4.0 star property
4-star hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Lobby sitting area
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(48 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • Caffe Beviamo
  • J65
  • Basilico
  • PAUL
  • Starbucks

About this property

JEN Singapore Tanglin by Shangri-La

4-star hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Deluxe Room (Family)
JEN Singapore Orchardgateway by Shangri-La
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  • Hot tub
  • Parking included
  • Free WiFi
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The price is CA $238
CA $285 total
includes taxes & fees
Jan 11 - Jan 12
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1018 reviews
Rating 8 - Good. 268 out of 1018 reviews
Rating 6 - Okay. 77 out of 1018 reviews
Rating 4 - Poor. 33 out of 1018 reviews
Rating 2 - Terrible. 14 out of 1018 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

YIU, PLANO

Stayed 3 nights in Nov 2025

10/10 Excellent

Huiling

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and had some nice features like a Toto toilet with bidet. However, there was a condom wrapper under the bed (not very far in either). And despite me telling housekeeper when I wanted the room to be made up (every other day), I still got a nag note under the door on days when I didn’t need service. Once, I even had a manager knock on my door to “check on customers who have had the DND sign on for a ‘long’ time”). This was the day after the room had been serviced the day before. But other than the somewhat intrusive service, it was generally very pleasant. The location cannot be beaten too.
Stayed 7 nights in Oct 2025

10/10 Excellent

robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great especially the concierge and front desk, Bakhtiar really helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Latchman, South Zone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, courteous staff, variety of food, and competitive price. I will stay at the hotel again in the future.
Stayed 5 nights in Oct 2025

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for much needed rest en route back home. The room, bed, linen - were all so comfortable. Especially grateful for the excellent service from the staff. Suzie at front reception was brilliant and really welcomed us with warmth and made our check-in seamless and quick. The location was great too with the Botanical Gardens just a 10minute walk and the mall connected to the hotel also made it easy to pick up some essentials required without travelling anywhere. Overall really happy and highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Sanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Namuun

Stayed 1 night in Sep 2025

6/10 Okay

Adrienne

Liked: Cleanliness
The very noisy lobby area... Car machine there next to reception desk.. Could not hear the receptionist speak ..
Stayed 3 nights in Sep 2025

6/10 Okay

Qian Hua

Stayed 5 nights in Sep 2025

10/10 Excellent

shawn

Stayed 3 nights in Sep 2025

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect locations and good service nice pool
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and the staff fantastic. King beds could do with a change….think old
Great meals nearby Violet Oon
Stayed 7 nights in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

6/10 Okay

Annette

Travelled with family
Disliked: Property conditions & facilities, room comfort
Just a messy room as too small
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Suh

Stayed 3 nights in Sep 2025

8/10 Good

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located away from the hustle and bustle of Orchard Blvd but also conveniently located on the TEL line on MRT. From the hotel it is just a 2-minute walk to the MRT station, mostly with covering so no worries on rainy days. The Tanglin Mall abutting the hotel has a few restaurant options and a nice supermarket. I like that the mall is not touristy with pricey brand name stores. The bathroom is smaller than expected but I would stay there again.
Stayed 5 nights in Sep 2025

8/10 Good

LOVELLA

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

2/10 Terrible

Ajay

Stayed 4 nights in Sep 2025

8/10 Good

Blake

Stayed 4 nights in Sep 2025

10/10 Excellent

Ranadip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value - well connected
Stayed 1 night in Sep 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very clean. Great breakfast. Lovely staff esp in the club.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andy L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent choice in a great location

Excellent value for money. Access to Tanglin Mall on the 2nd Floor is a major plus. Great for dining and grocery + other nice stores.
Stayed 2 nights in Sep 2025

10/10 Excellent

ARVINCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 2 nights in Sep 2025