Pan Pacific Orchard

5.0 star property
5-star luxury hotel near ION Orchard

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Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; alfresco dining
Pacific Club King Room | Executive lounge
City view
Garden
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪5 min walk‬
  • Orchard Road
    ‪17 min walk‬
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

Deluxe 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Pacific Club Balcony King

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Balcony King Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • ION Orchard - 5 min walk - 0.5 km
  • Orchard Road - 17 min walk - 1.4 km
  • Singapore Botanic Gardens - 17 min walk - 1.5 km
  • Gardens by the Bay - 6 min drive - 5.2 km
  • Marina Bay Sands Casino - 7 min drive - 5.6 km

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 397 reviews
Rating 8 - Good. 70 out of 397 reviews
Rating 6 - Okay. 28 out of 397 reviews
Rating 4 - Poor. 21 out of 397 reviews
Rating 2 - Terrible. 14 out of 397 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tsung pei

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Arman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. 10/10.
Stayed 1 night in Mar 2025

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay at the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Graham, Officer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location, building and team. Miss it already
Stayed 5 nights in Mar 2025

8/10 Good

Jackie E K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping service was excellent n responds to requests quick
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mikhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular garden paradise

This new hotel is instantly iconic in a city filled with spectacular architecture. I did not get the full tour of all of it's eco-features, but I hear they are far more that just impressive landscaping and water features that span 18 stories of this building. Very friendly staff too.
Stayed 2 nights in Mar 2025

8/10 Good

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Hongman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a wonderful birthday staycation at Pan Pacific Orchard hotel. From the welcoming to the architecture, decoration, cleanliness, beautiful amenities and cordial hospitality of all staff, we just have nice words about this wonderful hotel. We will definitely coming back soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

sung woon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Thanks to Joel and Sohee during the stay

Convenient location, friendly and eco natural gardening hotel. Very good condition with remarkable service with.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful facilities/interior with a super friendly staff. I found this hotel on TikTok and in person was just as nice as the video I saw.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Stayed 2 nights in Feb 2025

10/10 Excellent

Yuwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in and out. Pretty building structures and pool. Only con is the swimming pool is really cold even on a hot day.
Stayed 1 night in Feb 2025

10/10 Excellent

JUNGSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Cathy, Burren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very relaxing convenient to everywhere
Stayed 4 nights in Feb 2025

10/10 Excellent

Sylvester

Stayed 2 nights in Feb 2025

10/10 Excellent

Ilobekemen, New ork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in the rooms, it’s very small and the carpets are filthy but if you stay in the suite, it’s very nice, very clean and well kept in comparison.
Stayed 3 nights in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within a top location
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for anyone visiting Singapore for the first time or a short stay, the facilities and staff and service were impeccable, I would highly recommend this hotel and would love to visit again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Phenomenal experience with my wife. I recommend for family and friends.
Stayed 3 nights in Jan 2025