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Helnan Auberge Hotel

5.0 star property
Luxurious 5-star hotel with outdoor pool

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Helnan Auberge Hotel

Photo gallery for Helnan Auberge Hotel

Courtyard
Indoor pool, outdoor pool, sun loungers
In-room safe, desk
Lunch and dinner served
Lobby sitting area

Overview of Helnan Auberge Hotel

Reviews
6.8

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Karoun Lake , Faiyum Governorate, Sinnuris
  • Popular LocationFaiyum Oasis1 min walk
  • Popular LocationLake Qaroun2 min drive
  • Popular LocationPyramids of El Fayoum23 min drive
  • AirportCairo (CAI-Cairo Intl.)114 min drive

Room options

View all photos for Standard Room (Egyptians Only)

In-room safe, desk

Standard Room (Egyptians Only)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, desk

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property
Fayoum Hotel Armed Forces
Pool
Breakfast included
Parking included
Free WiFi
The price is CA $86
per night
CA $111 total
includes taxes & fees
21 May - 22 May
Fayoum Hotel Armed Forces

About the area

Sinnuris

In Sinnuris .You'll be within half a mile (1 km) of Faiyum Oasis and 2 miles (3 km) of Lake Qaroun with a stay here. Karanis is within 12 miles (20 km) and Pyramids of El Fayoum is within 16 miles (25 km).

What's nearby

  • Faiyum Oasis - 1 min walk
  • Lake Qaroun - 2 min drive
  • Pyramids of El Fayoum - 23 min drive
  • Tunis - 25 min drive
  • Wadi Rayan - 50 min drive

Getting around

  • Cairo Intl. Airport (CAI) - 114 min drive

Restaurants

  • مطعم و كافتيريا البارون - 4 min drive
  • مطعم البرج - 7 min drive
  • مطعم دنانير - 5 min drive
  • مطعم أسماك ابو عبد الله - 6 min drive

About this property

Helnan Auberge Hotel

Luxurious 5-star hotel with outdoor pool
Helnan Auberge Hotel offers its guests a children's pool, an indoor pool, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A spa tub, a sauna, and a terrace are also featured at the luxury Helnan Auberge Hotel. Free self parking is available.

This 5-star Sinnuris hotel is smoke free.

  • 104 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Helnan Auberge Hotel offers 104 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, English

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 5.00 per night)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 110.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Helnan Auberge Hotel Sanhur
Helnan Auberge Hotel
Helnan Auberge Sanhur
Helnan Auberge Hotel Sinnuris
Helnan Auberge Sinnuris
Helnan Auberge Hotel Hotel
Helnan Auberge Hotel Sinnuris
Helnan Auberge Hotel Hotel Sinnuris

Helnan Auberge Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 5 out of 33 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hosam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property, staff are extremely helpful and friendly
Stayed 3 nights in May 2022

2/10 Terrible

Shady, Cairo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was terrible by all means They never answer their phone In the first place Staff is VERY unfriendly and not willing to help Room was not clean Bedsheets and towels smelled awful We couldn’t even reach the reception or front desk if we needed anything during our stay Food was horrible
Stayed 2 nights in Feb 2022

8/10 Good

Ehab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Overall ... it was good experience 8.5/10 Staff freindly 10/10 Room is great 9/10 Service is great 9/10 Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes... Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far ) Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4 Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ...
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

2/10 Terrible

Ahmed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Adham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Nariman

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place, dirty, food is disgusting. The third bed for the
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Avoid Helnan al fayoum, Everything is terrible. I came for one night just to sleep as we have trips outside to do, 1st i checked in at 6pm,they put us in a room overview garbage area,as there is no other rooms available, 2nd we found out that air-condition bringing out heat in a terrible way, we tried to talk to them, to find that 5 rooms at reception are complaining same issue & their answer that we are trying to fix it ... Now it is 11 pm, we couldn’t sleep & my kids slept and their bodies are too hot ... I called the manger & i started to shout out, his answer that i will fix it and call you back in 15 mins, After an hour and half he prepared another room in another building , more clean and location is better , but we have to carry kids while they are sleeping and pass them to another building in very gold weather with too much wind , After we moved with 3 hours , i found my little daughter got a fever 40 c , calling them to help but no pharmacies around and no clinics.. we stayed like that till 2nd day ! And regardless what happened to us, this hotel is not Fayoum mood at all , terrible location No View , terrible food ( no oriental breakfast like all other hotels ) .. Not that clean at all , Dirties all around& rooms are too small Dosent worth penny , its rate was 1200-1500L. E per night & other hotels max. 600L. E Was a big mistake to choose
Stayed 1 night in Apr 2021

10/10 Excellent

Alaa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very relaxing place
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is historic with lot of events that have happened in it. But when keeping the iconic old vibes, the hotel management forgot to do maintenance and renovation. The room is supposed to be 5 stars but was not even close to 3 stars with the bathroom amenities very limited and the shower very old and broken. The breakfast buffet was okay but dinner options were very limited. Front desk staff were too slow and seemed not professional enough to match the expectations of this historic hotel
Stayed 1 night in Dec 2020