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Holland America Skagway Inn

2.0 star property
Hotel perfectly located for exploring Skagway

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Photo gallery for Holland America Skagway Inn

Reception
Exterior
Exterior
Bar (on property)
Two Doubles Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Klondike Gold Rush National Historical Park
    ‪4 min drive‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Skagway

Seaside stay .With a stay at this Downtown Skagway hotel, you'll be steps from White Pass and Yukon Route and Red Onion Saloon Brothel Museum. Captain William Moore Cabin and Grizzly Falls Ziplining Expedition are also within half a mile (1 km).

What's nearby

  • White Pass and Yukon Route - 1 min walk - 0.2 km
  • Red Onion Saloon Brothel Museum - 1 min walk - 0.2 km
  • Captain William Moore Cabin - 3 min walk - 0.3 km
  • Grizzly Falls Ziplining Expedition - 3 min walk - 0.3 km
  • Klondike Gold Rush National Historical Park - 4 min drive - 3.2 km

Getting around

  • Skagway, AK (SGY) - 1 min drive

Restaurants

  • ‪Skagway Fish Company - ‬7 min walk
  • ‪Red Onion Saloon - ‬2 min walk
  • ‪Magic Carpet - ‬17 min walk
  • ‪Bonanza Bar and Grill - ‬1 min walk
  • ‪Woadie's South East Seafood - ‬3 min walk

About this property

Holland America Skagway Inn

Hotel perfectly located for exploring Skagway
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). A vending machine, tour/ticket assistance, and laundry facilities are also featured at Holland America Skagway Inn. Free self parking is available.

This Skagway hotel is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and May 01.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Reviews

Holland America Skagway Inn Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 254 out of 585 reviews
Rating 8 - Good. 206 out of 585 reviews
Rating 6 - Okay. 88 out of 585 reviews
Rating 4 - Poor. 28 out of 585 reviews
Rating 2 - Terrible. 9 out of 585 reviews

Reviews

2/10 Terrible

DWAYNE, yalesville

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude woman at front desk no fridge or microwave and for 250+ a night it was deffinately note worth it. Stay anywhere else but this place.
Stayed 1 night in Aug 2025

4/10 Poor

DWAYNE, yalesville

Disliked: Staff & service, amenities, property conditions & facilities
Woman at desk was rude abo I t not having fridge or microwave in room. Told me i co I ld put my food in the fridge in lobby where they keep medicine but was unable to heat it up to eat it as no microwave was available either.
Stayed 1 night in Aug 2025

6/10 Okay

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all historic sites and walkable
Stayed 2 nights in Jul 2025

6/10 Okay

Philip, Seattle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walked to hotel from Alaska State Ferry terminal without problems. "Deluxe room" was a small room with two full (not queen) beds, tight fit for 3 people and their luggage. Comfortable beds but bedding too heavy for summer. No A/C but difficult to keep windows open due to road and train noise. Trains run right past the hotel and start sounding horns 6 AM or earlier. Small bathroom, tiny sink like ship's cabin, but functional. No fridge, used small ice bucket to keep a few things cold, worked OK. Public areas are nicely decorated and furnished and have wifi, but no wifi in room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with very friendly and helpful staff. On the higher side of our per diem comfort zone but wanted to do everything in Skagway in one day and skidaddle. It’s close to everything and leaves you wanting for nothing.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and excellent, friendly staff. Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property. Staff is amazing. Room was comfy and had everything you would need or expect. Except for WIFI
Stayed 1 night in Jul 2025

8/10 Good

Dortha, Madison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great convenient location with good food in the evening. . However there was no internet in rooms, only in lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, helpful and they allowed us to store our bags before check in. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Danette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking for the hotel is not super close, and the hotel is very overpriced, for a very basic service.
Stayed 1 night in Jun 2025

8/10 Good

Derek

Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jun 2025

8/10 Good

Diyan

Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast is too expensive.

The hotel itself was great. However, $25.00 per head for a buffet breakfast is a ripoff.
Stayed 1 night in Jun 2025

10/10 Excellent

jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt very high end and super clean. Its perfect size of room. Everything worked. Had a nice lounge, bar, restaurant. The food and drinks were good. DOG Friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service
The location is convenient and the customer service was great. This is an older hotel with a nice facelift. The room was a bit small but comfortable with the amenities we needed. My only wish was for wifi in the rooms. They do have computers to use in the lobby though.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, clean and centrally located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very nice hotel, definitely would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location very good , pretty good all around. Staff in the dining room seemed miserable, not a lot of happiness there and obviously showed. Staff at the room bookings were great in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and would definetly stay again
Stayed 2 nights in Jun 2025

2/10 Terrible

Christine

Liked: Cleanliness
Hotel was clean, but my room had a machine sound come on every ten minutes and run for a minute all night. Not restful at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay while driving from Oregon to Alaska. Clean, convenient to things to do. Nice restaurant.
Stayed 1 night in Jun 2025