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Le Relais du Lac

3.0 star property
3-star hotel near Hossegor Beach

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Photo gallery for Le Relais du Lac

Aerial view
Daily continental breakfast (EUR 16 per person)
Terrace/patio
Sauna
Deluxe Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
1675 Avenue Touring Club, Soorts-Hossegor, Landes, 40150
  • Place, Lac d'Hossegor
    â€Ș1 min walk‬
  • Place, Golf of Hossegor
    â€Ș11 min walk‬
  • Place, Hossegor Beach
    â€Ș3 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    â€Ș28 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room, Lake View

Superior Triple Room, Lake View

Superior Triple Room, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 35 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Soorts-Hossegor

On lake.Your stay at this Soorts-Hossegor hotel places you within a 10-minute walk of Lac d'Hossegor and Plage du Rey. Also, Plage du Parc is within half a mile (1 km) and Golf of Hossegor is within 2 miles (3 km).

What's nearby

  • Lac d'Hossegor - 1 min walk - 0.0 km
  • Golf of Hossegor - 11 min walk - 1.0 km
  • Sporting Casino - 2 min drive - 1.8 km
  • Hossegor Beach - 3 min drive - 2.5 km
  • Seignosse Beach - 3 min drive - 2.5 km

Getting around

  • Saint-Vincent-de-Tyrosse Station - 19 min drive
  • Biarritz (BIQ-Pays Basque) - 35 min drive

Restaurants

  • â€ȘVintage Avenue CafĂ© - ‬17 min walk
  • â€ȘLe CƓur Joie - ‬3 min drive
  • â€ȘHĂŽtel-Restaurant Lacotel - ‬17 min walk
  • â€ȘGreen Cantine - ‬14 min walk
  • â€ȘCafĂ© de Paris - ‬14 min walk

About this property

Le Relais du Lac

3-star hotel near Hossegor Beach
As a guest of Le Relais du Lac, you'll find a sauna, a terrace, and multilingual staff. WiFi is free in public spaces. Le Relais du Lac also features room service (during limited hours) and a front-desk safe. Parking is available for a fee.

This 3-star Soorts-Hossegor hotel is smoke free.

  • 1 building
  • 1 floor
  • 29 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
Le Relais du Lac offers 29 accommodations with safes and complimentary bottled water. Beds feature memory foam mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Air conditioning
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Property amenities

Family friendly

  • Crib (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8 for children

Things to do

  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 200 per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Uncovered self parking fee: EUR 30 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Lac Hotel Soorts-Hossegor
Relais Lac Soorts-Hossegor
Le Relais du Lac Hotel
Le Relais du Lac Soorts-Hossegor
Le Relais du Lac Hotel Soorts-Hossegor

Le Relais du Lac Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 195 reviews
Rating 8 - Good. 66 out of 195 reviews
Rating 6 - Okay. 35 out of 195 reviews
Rating 4 - Poor. 20 out of 195 reviews
Rating 2 - Terrible. 11 out of 195 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Calme mais vieillissant

L’équipe Ă©tait trĂšs sympa, ils nous ont aidĂ© avec nos valises etc. L’hĂŽtel n’est pas en bon Ă©tat, trĂšs vieillissant, par contre, la vue est incroyable,le lit Ă©tait confortable et l’hĂŽtel est plutĂŽt calme.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property with air conditioned rooms. Very comfortable and a nice view of the lake. My only comment is that is it not close to many restaurants, but this is no issue if you have your own car.
Stayed 2 nights in Jul 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were fantastic. The lady at check in was very helpful and the location is beautiful.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thé hotel was being renovated and the workmen were laying floos and decorating. This made it noisy and smelly. The hotel was overpriced but the room was directly on the lake
Stayed 1 night in Mar 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and reasonably priced in Hossegor.

A decent place to stay. The room was modern and clean. On the site for booking it said double or twin room but didn't seem to have an option to choose. When we got there we asked for a twin room, was told it was a double on the booking but they found us a nice twin instead. Friendly at reception.

6/10 Okay

David, London

Hotel pretty basic. Rooms were bit depressing

Room mix up, ended up with a double rather than a twin. This is the booking website (Expedia) rather than the hotel I believe. Just a modest so so hotel. E75 for twin room which I guess is OK.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lakeside hotel in Hossegor

Brilliant position on the lake side. Room was good and bathroom but unfortunately the bed was probably about the most uncomfortable bed I have ever slept in. Shame really because everything else was good.

10/10 Excellent

Susanne, Peniche, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Had a fabulous welcome by the multi-lingual staff with lots of smiles :-) My room was facing the road but was really pretty and spacious. The hotel is not super modern, but is full of charm and character which I like. I slept really well and wish I could've stayed longer. Also great location right by the lake and just a short stroll to town.

4/10 Poor

Chris, Marcoola qld Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great for us

Stayed in a cold not so good room, not up to scratch,on bottom floor

6/10 Okay

Lee, Nottingham

Would use again for a business

Was perfectly acceptable for an overnight business trip.

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

retired couple, Southern England

Liked: Staff & service
Disliked: Cleanliness

hotel on lakeside at Hossegor

Lovely location, but hotel a bit tired. There was insufficient parking, especially as we needed accessibilty due to mobility issues. Bathroom was not great - the door wouldn't close and there were dirty finger marks where others had obviously tried to push it shut. Basin plug was non-functional. We didn't have breakfast as it was expensive. Standard rooms face a very noisy and busy road.

10/10 Excellent

PATRICIA

Stayed 6 nights in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte une nouvelle venue est à prévoir

Séjour programmé à la derniÚre minute . Endroit idéalement situé vue magnifique sur le lac marin. HÎtel agréable et personnel trÚs agréable et présent.
Vue du lit
Lit
Stayed 2 nights in Jul 2025

2/10 Terrible

LoĂŻc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est scandaleux. J’avais dĂ©jĂ  eu une mauvaise expĂ©rience dans cet Ă©tablissement il y a quelques annĂ©es, mais j’ai voulu tenter Ă  nouveau. TrĂšs mauvaise idĂ©e. Nous Ă©tions quatre collĂšgues de travail, et j’avais effectuĂ© deux rĂ©servations sĂ©parĂ©es. À notre arrivĂ©e, la personne Ă  l’accueil m’a dit ne pas trouver ma rĂ©servation, alors mĂȘme que je lui ai montrĂ© la confirmation sur Hotels.com. La rĂ©servation Ă©tait bien validĂ©e. Il n’a rien voulu entendre, affirmant ne pas ĂȘtre rĂ©fĂ©rencĂ© sur Hotels.com et me lançant, je cite : « Vous regardez votre rĂ©servation sur votre tĂ©lĂ©phone, moi je m’en fiche, je ne l’ai pas. » La situation a rapidement dĂ©gĂ©nĂ©rĂ© : cette personne est devenue agressive, s’est levĂ©e d’un air menaçant et nous a parlĂ© de maniĂšre extrĂȘmement irrespectueuse, sans chercher la moindre solution. J’ai alors contactĂ© l’assistance de Hotels.com (1h30 d’échanges) qui a bien confirmĂ© ma rĂ©servation et tentĂ© de joindre l’établissement. Mais l’homme Ă  l’accueil a refusĂ© toute discussion. En rĂ©sumĂ©, se retrouver face Ă  quelqu’un d’aussi agressif, qui insulte les clients et ne propose aucune solution, est tout simplement inacceptable. Ni moi, ni mes collĂšgues n’avions jamais vĂ©cu une telle situation.
Stayed 1 night in Jun 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

manuela

Liked: Staff & service
Coté propreté ça va . Juste la salle de bain qui est vraiment trop petite surtout la douche
Stayed 3 nights in Jun 2025

6/10 Okay

Nathalie

Disliked: Property conditions & facilities
Assez déçu... petite salle de bain, pas de porte serviettes, il a fallu reclamer le shampoing et le savon le 2 eme jour. Lit confortable pas contre mais pas assez grand. L ensemble de l hotel est viellot meme si rénové par endroit
Stayed 2 nights in Jun 2025

8/10 Good

DILIGENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trùs joli hîtel, belles prestations et trùs bel accueil. Dommage qu’on entende tout entre les chambres

Stayed 1 night in May 2025

8/10 Good

Imad

Stayed 3 nights in Apr 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

marie

Travelled with family
HĂŽtel proche du centre ville de Hossegor, peut se faire Ă  pied
Stayed 4 nights in Apr 2025