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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property
3.5-star hotel perfect for exploring South Carnarvon

Choose dates to view prices

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Outdoor pool, sun loungers
Aerial view
Executive Room, 1 Queen Bed
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6 West Street, South Carnarvon, WA, 6701
  • Place, Fascine Boardwalk
    ‪1 min walk‬
  • Place, Carnarvon War Memorial
    ‪12 min walk‬
  • Place, Carnarvon Visitor Centre
    ‪3 min drive‬
  • Airport, Carnarvon, WA (CVQ)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King Room

Executive Room, 1 King Bed

Executive King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Room, 1 Queen Bed

Executive Queen Room

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

Motel

  • Sleeps 2

Standard Room

  • Sleeps 3

Family Room

  • Sleeps 4

About the area

South Carnarvon

Oceanside stay.Within a 5-minute walk of this South Carnarvon hotel, you'll find Fascine Boardwalk and Gascoyne River. Carnarvon War Memorial and Carnarvon Visitor Centre are also within 2 miles (3 km).

What's nearby

  • Gascoyne River - 1 min walk - 0.1 km
  • Fascine Boardwalk - 1 min walk - 0.1 km
  • Carnarvon War Memorial - 12 min walk - 1.1 km
  • Carnarvon Visitor Centre - 3 min drive - 2.5 km
  • Lighthouse Keepers Cottage - 8 min drive - 5.6 km

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Sunsets Cafe - ‬6 min drive
  • ‪Carnarvon Hotel - ‬7 min walk
  • ‪Outback Travel Centre - ‬9 min drive
  • ‪Galleon Cafe - ‬13 min walk
  • ‪Noon Cafe - ‬11 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

3.5-star hotel perfect for exploring South Carnarvon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

  • 1 floor
  • 45 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and hair dryers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 434 reviews
The price is CA $144
CA $160 total
includes taxes & fees
Jan 16 - Jan 17
Carnarvon Motel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.94 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 867 reviews
Rating 8 - Good. 409 out of 867 reviews
Rating 6 - Okay. 92 out of 867 reviews
Rating 4 - Poor. 23 out of 867 reviews
Rating 2 - Terrible. 17 out of 867 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor Liam

Liked: Cleanliness, amenities, property conditions & facilities
Great people and safe place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there - whilst rooms are a bit old and tired, the staff are excellent, rooms clean and beds very comfortable. It is very good value and I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staff were friendly and efficient. Restaurant offered good evening meals and continental breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sue

Travelled with partner
Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

8/10 Good

Yves

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 1 night in Aug 2025

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet area with excellent restaurant.

Quiet motel with a very good restaurant and excellent complimentary continental breakfast. Free guest laundry facility was very useful on our long trip. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

JIll

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was comfortable, good location, restuarant excellent
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of driving we slept comfortably in the king size bed :)
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall - nice room with comfy bed, decent bathroom, and easy parking out front. Would be happy staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jo-Ellen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I walked in, the Indian man continued to type on the computer and made no eye contact, no greeting and no can I help you! Terrible service. I travel a lot and never complain but seriously when a customer walks in, at least say hello and can I help you. Very poor customer service. Also the bathroom was dirty and there was a Band-Aid on the shower floor, dirt in corners that a mop and sweep/vacuum could have removed. Won’t be recommending or coming back. You need to chat to your cleaners.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Beds were comfy. Linen and towels spotless. All meals we had at the restaurant were delicious. Wouldn’t bother going into town to eat.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
The property was conveniently located and an easy walk down to the Fascine. The breakfast was a pleasant surprise and the staff were friendly and efficient. It was an added bonus being able to get a load of washing done! Unfortunately the room we were in was old and tired, with paint peeling off ceilings etc. While the bedroom and tea making area was spotlesss, the bathroom was not. There was rubbish from previous guests behind the door and the shower was full of dust and debris (sand or crumbling grout perhaps). Back to the positives though - great breakfast, big fluffy towels, good size TV and reliable WiFi helped make it a good choice for a short stay!
Stayed 2 nights in Jun 2025

2/10 Terrible

Bronwen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. We had issues with the TV & the reception guy came over very quickly & sorted with a tune up. The room cleanliness was sub standard…I didn’t realise how bad until I closed the toilet door….used toilet roll, grit & dirt that looked like it had been accumulated over weeks/months. Interestingly, there was a staff member in the room when we went in….apparently checking the room? Housekeeping?? Air con was beeping constantly overnight until we turned it off at the power point. I have given this place several chances but won’t be back.
Stayed 1 night in May 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, room comfort

Certainly would consider staying there again

We have stayed before so knew what to expect. The decor is a bit tired but the breakfasts are good and the beds were comfy.
Stayed 1 night in May 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janice, Almonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but could use a refresh. Reataurant was excellent!
Stayed 1 night in Apr 2025