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voco Southampton by IHG

4.0 star property
Family-friendly 4-star hotel near WestQuay Shopping Centre

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Photo gallery for voco Southampton by IHG

Breakfast, lunch, dinner served; international cuisine, alfresco dining
Reception
Lobby sitting area
Exterior
Standard Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    ‪1 min walk‬
  • WestQuay Shopping Centre
    ‪7 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Super King)

Room, 1 King Bed, Accessible (Super King)

Room, 1 King Bed, Accessible (Super King)

8.8 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King with View)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Super King with View)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Southampton

Heart of Southampton.A stay at this Southampton City Centre hotel places you steps from Mayflower Park and within a 5-minute walk of River Test. Old City Walls and Tudor House and Garden are also within half a mile (1 km).

What's nearby

  • Mayflower Park - 1 min walk - 0.0 km
  • WestQuay Shopping Centre - 7 min walk - 0.7 km
  • Mayflower Theatre - 17 min walk - 1.4 km
  • Ocean Village Marina - 18 min walk - 1.6 km
  • Southampton Cruise Terminal - 18 min walk - 1.6 km

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪Five Guys - ‬6 min walk
  • ‪The Dancing Man - ‬4 min walk
  • ‪L'Osteria - ‬8 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The Real Greek - ‬8 min walk

About this property

voco Southampton by IHG

Family-friendly 4-star hotel near WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 1 building
  • 133 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Voco Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Afrikaans, English, French, Polish, Portuguese

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 9.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 680 out of 1293 reviews
Rating 8 - Good. 371 out of 1293 reviews
Rating 6 - Okay. 142 out of 1293 reviews
Rating 4 - Poor. 58 out of 1293 reviews
Rating 2 - Terrible. 42 out of 1293 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, DUBLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel within walking distance of shops, pubs, and cruise ports.
Stayed 1 night in Jul 2025

8/10 Good

Constantine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and the room was clean and comfortable. I only wished we could have had a late checkout that day we stayed.
Stayed 1 night in Jun 2025

10/10 Excellent

LINDA

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property recently refurbished . Very tastefully appointed . Mimosa at breakfast nice touch !
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and new hotel

New and clean, good location to West Quay shopping mall.
Stayed 1 night in May 2025

8/10 Good

Monika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found the rooms very dimly lit. You are not able to use a hair dryer in the bathroom. Only place to dry your hair is the hallway outside the bathroom with no lighting.A little tricky.
Stayed 1 night in May 2025

10/10 Excellent

pRISCILLA

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation was delightful. Bed was so comfortable. Location is near pier, near old town and multiple shopping opportunities plus giving access to a variety of restaurants and cultural tours.
Stayed 1 night in May 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lot of space and quality

Awesome room. Super spacious, modern, very comfortable. Fantastic and big bathroom
Stayed 1 night in May 2025

10/10 Excellent

Carolina, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our cruise port. Very comvenient and easy to get a taxi to Southampton airport.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Elevator very slow and always full. Waited 45 minutes to be able to get on.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Stacey, Saint Augustine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was nice but the Maitre d in the restaurant was snooty.
Stayed 2 nights in May 2025

6/10 Okay

Cheryl

Stayed 1 night in May 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really good to us, can’t say enough. We stayed at this Hotel before we started our cruise. I would definitely recommend it to anyone.
Stayed 3 nights in May 2025

6/10 Okay

Nicholas, Sarasota

Travelled with family
Liked: Cleanliness
Right now, unfortunately, the hotel is under reconstruction. So there is work going on all floors. Our room was fine, but there was work going on next to us. Noise, drilling into walls and such, started at 9am.
Stayed 1 night in May 2025

8/10 Good

George

Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Hotel and service was lovely.
Stayed 1 night in May 2025

2/10 Terrible

Billy, South San Francisco

Stayed 1 night in May 2025

10/10 Excellent

Kay, Lorena

Travelled with partner
Liked: Amenities
Our plane was delayed a day. We missed first night and they held our second night for us arriving 9am. Just redo and was beautiful. Food was great.
Stayed 2 nights in May 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not activated. Although the nights were cool during the day the temperature could get to the 70s and with the window open there was noise from the streets.
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Stayed 1 night in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Excellent service.
Stayed 1 night in May 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well run they are to please customers staying there.
Stayed 3 nights in May 2025