Holiday Inn Southend by IHG

4.0 star property
4-star eco-certified hotel with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Southend by IHG

Exterior
View from room
Bar (on property)
Terrace/patio
Standard Room, 2 Single Beds (Airport View)

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Southend Beach
    ‪6 min drive‬
  • Adventure Island
    ‪6 min drive‬
  • Southend Pier
    ‪6 min drive‬
  • London (SEN-Southend)
    ‪2 min walk‬

Room options

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Airport View)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Airport View)

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (Airport View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Southend-on-Sea

Near the airport.Within 2 miles (3 km) of this Southend-on-Sea hotel, you'll find Rollacity and Southend University Hospital. Roots Hall Stadium and Palace Theatre are also within 3 miles (5 km).

What's nearby

  • Cliffs Pavilion - 6 min drive - 4.0 km
  • Southend Beach - 6 min drive - 5.0 km
  • Adventure Island - 6 min drive - 4.4 km
  • Southend Pier - 6 min drive - 4.4 km
  • Thorpe Bay Beach - 9 min drive - 5.5 km

Getting around

  • Southend Airport Station - 6 min walk
  • London (SEN-Southend) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Saxon King - ‬3 min drive
  • ‪Domino's Pizza - ‬19 min walk
  • ‪KFC - ‬4 min drive
  • ‪Priory Park Cafe - ‬3 min drive

About this property

Holiday Inn Southend by IHG

4-star eco-certified hotel with free WiFi
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Southend by IHG. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 140 sq ft of conference space
  • 13 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, French, German, Greek, Hindi, Italian, Latvian, Portuguese, Spanish, Thai, Turkish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (44 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel definitely be staying again. Very clean with friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Ashlekah

Disliked: Cleanliness, staff & service, room comfort

Disappointing!

What was intended to be a sacred celebration of our anniversary was repeatedly disrespected and diminished by the hotel’s service failures and an undeniable atmosphere of exclusion. Specifically: • At check-in, we were incorrectly told our room was paid for — a careless mistake only corrected after I insisted on a second verification. • Our confirmed room booking was questioned and mishandled, causing unnecessary confusion. • Dietary requests were ignored — dairy milk was served after a clear request for almond milk, disregarding health and personal boundaries. • There were repeated micro aggressions and visible discrimination based on both race and sexuality, creating an environment that felt neither safe nor welcoming. . A room attendant opening the door before knocking. • Attempts to order room service were discouraged, adding to a growing sense of being unwanted. • Our room was not cleaned despite requesting service while we were out. • Basic amenities such as the refrigerator were broken and unresolved. This series of disrespectful actions and oversights made it abundantly clear that inclusivity and guest care are not practiced values at Holiday Inn Southend — they are merely advertised ones. It is unacceptable that in 2025, paying guests should have to experience discrimination, gaslighting, and neglect. We deserved better. The establishment failed not only to meet the basic standards of hospitality but failed to honour the dignity of your guests.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025

8/10 Good

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay here before an early flight. Lovely room with everything we needed. Didn’t eat here but restaurant was good value according to the menu on display. Friendly check in and out. Cleanliness was top notch. Fantastic bathroom with extras.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Very good value for money, comfortable and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ewa

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - will return again

Helpful friendly staff Clean fresh hotel and room Good selection of toiletries Good shower Room has everything you need Spacious room Good affordable price
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight success

Stayed for just one night and everything was excellent from moment arrived to the moment we checked out.Had breakfast which was excellent and room was very nice with lovely beds If I did have a small complaint it would be maybe a small fridge would’ve gone down well
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal airport hotel
Stayed 1 night in Apr 2025

8/10 Good

Dieter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of airport from restaurant but had not picked up on my request fpr a window seat
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with family
Disliked: Amenities
The bed needs moving from the wall
Stayed 1 night in Mar 2025

2/10 Terrible

lucas

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Mary-Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Very clean. Staff extremely helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

few issues But they sorted everything love staying

The trip started been asked for ID when i was paying for parking as well never been asked for ID here then the shower did not work this morning BUT i really have to say the very nice lady on reception dark hair with pony tail was so nice so helpful sorted a shower in another room offered to sort meal next visit so so lovely of them
Stayed 1 night in Mar 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent stay, very clean, comfortable room. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gwen

Stayed 2 nights in Feb 2025