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Best Western Springfield West Inn

2.5 star property
Hotel near Connecticut River in West Springfield

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Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking included
  • LaundryLaundryLaundry
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Popular LocationBig E9 min walk
  • Popular LocationMassMutual Center6 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)26 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn West Springfield
Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (1004)
The price is CA $167
per night
CA $191 total
includes taxes & fees
25 May - 26 May
Quality Inn West Springfield

About the area

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • Wood-N-Tap - 2 min drive
  • McDonald's - 5 min drive
  • Puerto Rico Bakery - 5 min drive
  • McDonald's - 4 min walk
  • Dunkin' - 4 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 1000 reviews" "
Rating 8 - Good. 401 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Phoenixville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The property is at a nice location that is convenient to shopping and the highway. What the rooms lack is updated bathrooms. The TV was smaller than what I have had in other BWs and the lack of USB connections was a little concerning.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Breakfast
Pros: Check in was seamless and every staff we encountered was very friendly and helpful, the parking lot is well lit (you do need to sign a disclaimer that the hotel is not liable for any damage to your car- it is a good idea anywhere to keep your valuables with you), no insects (always a bonus), the beds were comfortable, the sheets were clean and there were ample, clean pillows, the breakfast was the best part of the stay and why we chose this hotel- lots of options, clean dining area. Cons: Our room was in desperate need of maintenance and updates. I'm not going to list everything or post pictures- but the building is old and some major maintenance needs to happen. I knew this before booking by reading reviews, but I read reviews for other hotels in the area and it does seem that they all need updating. This hotel needs updating and also general maintenance.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
It was clean even the stairwells were clean and swept. Breakfast was great and the help kept the area stocked and clean.Room was comfortable clean an functional.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Michele

Liked: Staff & service
Easy access using back stairwell for anyone to enter. Room had an odor. Smell of weed throughout the hallway, stuffed towel at the base of the door.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Bruce, Dover

Liked: Staff & service, amenities
A standard budget property, albeit slightly overpriced, in a pretty busy area. Staff were very cordial. But breakfast was limited. I did like that towels and linens were softer than at other similar hotels where I've found them stiff/scratchy previously.
Stayed 2 nights in Jan 2024

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024