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Best Western Springfield West Inn

2.5 star property
Hotel near Connecticut River in West Springfield

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Photo gallery for Best Western Springfield West Inn

Exterior
Free daily continental breakfast
Fitness facility
Standard Room, 2 Double Beds, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪6 min walk‬
  • Place, Majestic Theatre
    ‪18 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

About the area

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Big E - 6 min walk - 0.6 km
  • Veterans Field - 11 min walk - 1.0 km
  • Majestic Theatre - 18 min walk - 1.5 km
  • West Springfield Town Hall - 19 min walk - 1.6 km
  • Connecticut River - 19 min walk - 1.6 km

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Seasonal outdoor pool
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,003 reviews
The price is CA $131
CA $150 total
includes taxes & fees
Jan 26 - Jan 27
Quality Inn West Springfield

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

6/10 Okay

janet

okay
Stayed 1 night in Oct 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated hotel but okay if you don’t have other options. Room was clean and comfortable. No issues with cleanliness. It’s just that the hotel overall could use a renovation. It appeared to be a 2 star hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristan

Stayed 1 night in Sep 2025

8/10 Good

Gerardo, West Roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Lynelle, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025

2/10 Terrible

Awais

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting
Stayed 1 night in Sep 2025

6/10 Okay

william, south thomaston

Travelled with family
Long check in experience; bathroomneds updating
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed .
Stayed 1 night in Sep 2025

6/10 Okay

Nicholas

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Joe

Disliked: Staff & service, property conditions & facilities
Hotel was only okay but my wife hated it.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
The place was advertised as a three minute walk to the Big E , in actuality it was a 9 minute drive
Stayed 2 nights in Sep 2025

10/10 Excellent

Feria G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Event were attending. Room was clean and I clean as a business.
Stayed 1 night in Sep 2025

8/10 Good

German

Travelled with family
Very satisfied
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Jody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Expedia description said the hotel was a 6 minute walk to the BigE which is the only reason we booked and when we got there we were more like a 30 minute walk. This caused additional expense because we had to pay for parking when we did not expect too.
Stayed 1 night in Sep 2025

6/10 Okay

Arnaldo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

nooruddin

Stayed 3 nights in Aug 2025

10/10 Excellent

Eddi

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Kathiria

Stayed 1 night in Aug 2025

4/10 Poor

John

Disliked: Staff & service
They didn't make the rooms if you don't ask.
Stayed 4 nights in Aug 2025

4/10 Poor

nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The A/C machine kept making loud sounds even though turned off. When you entered the hotel smelled musty. Showerhead not operating properly
Stayed 1 night in Aug 2025

4/10 Poor

Julien

Stayed 1 night in Jun 2025