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MainStay Suites Springfield IL

2.5 star property
Hotel with 1 outdoor pools, connected to a shopping center in Springfield

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Photo gallery for MainStay Suites Springfield IL

Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3185 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪3 min drive‬
  • Place, Washington Park Botanical Gardens
    ‪5 min drive‬
  • Place, Knights Action Park
    ‪5 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds, Nonsmoking, Family Room

  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Springfield

In entertainment district.Within 3 miles (5 km) of this Springfield hotel, you'll find University of Illinois at Springfield and Washington Park Botanical Gardens. Adams Wildlife Sanctuary and Henson Robinson Zoo are also within 6 miles (10 km).

What's nearby

  • University of Illinois at Springfield - 3 min drive - 3.8 km
  • Washington Park Botanical Gardens - 5 min drive - 3.9 km
  • Knights Action Park - 5 min drive - 8.5 km
  • Henson Robinson Zoo - 6 min drive - 7.6 km
  • Lincoln Home National Historic Site - 8 min drive - 7.9 km

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Abe's Hideout - ‬3 min drive

About this property

MainStay Suites Springfield IL

Hotel with 1 outdoor pools, connected to a shopping center in Springfield
MainStay Suites Springfield IL offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. The business-friendly MainStay Suites Springfield IL also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Springfield IL was completed in June 2021.

This Springfield hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate
  • Administrative fee: USD 9 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8:00 AM to midnight.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

MainStay Suites Springfield IL Reviews

Reviews

5.2
Rating 10 - Excellent. 73 out of 356 reviews
Rating 8 - Good. 41 out of 356 reviews
Rating 6 - Okay. 42 out of 356 reviews
Rating 4 - Poor. 55 out of 356 reviews
Rating 2 - Terrible. 145 out of 356 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent and staff is friendly and understanding
Stayed 3 nights in Jan 2026

10/10 Excellent

Gloria Kaye

Stayed 2 nights in Jan 2026

10/10 Excellent

Marcy

Stayed 1 night in Jan 2026

4/10 Poor

cody

Stayed 1 night in Dec 2025

2/10 Terrible

Thena, Festus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in places that weren’t nice, but this place was downright scary. Someone had removed the tv from the room before I got there. The desk clerk asked to see my credit card, then made a copy of it on the same piece of paper with my drivers license so I now need to cancel the card because the 3 digit code and my zip code were all on the page he copied. I was tired and needed to sleep so didn’t make a scene at the time, but this was just unacceptable. I also signed a paper before he took my credit card that said I wouldn’t challenge charges, so wasn’t sure if it was some sort of scam about them later claiming that I’d taken the tv out of the room. I called the front desk when I got to the room to report that there was no tv but I was too tired to go all the way back downstairs with my luggage to get a new room. Honestly, the worst hotel experience of my life.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Staff & service
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Phillip-Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Room had bed bugs. I’m assuming the property is infested because while I was the front desk with an alive bug another guest came down with one!!!! Staff was poorly dressed and very unprofessional also.
Stayed 1 night in Nov 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Phone didnt work. No battery in the tv remote. Took a copy of my drivers license and credit card. So i cancelled my credit card. The place is sketchy.
Stayed 1 night in Nov 2025

2/10 Terrible

Nathan

Stayed 3 nights in Nov 2025

2/10 Terrible

Sarah

Disliked: Property conditions & facilities
Room was disgusting
Stayed 1 night in Oct 2025

2/10 Terrible

george

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sundie

Good
Stayed 1 night in Oct 2025

2/10 Terrible

Dorinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulled into the parking lot and there were men working on cars. A car with plastic bag over a broken window and wheel on blocks also. No sign saying where registration was. I did not stay there. Called the facility and the simply answered phone "hello". I had to ask if I had reached the hotel. Told the woman why I wanted to cancel. She took my name, said "done" and hung up. Did not feel safe there as a single woman traveler. I instead went to the Microtel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Annie

Stayed 1 night in Oct 2025

10/10 Excellent

Diamond

Stayed 1 night in Sep 2025

4/10 Poor

Crystal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the bathroom area the tub has paint chipping up the ceiling was pelling fluid on the wall I was itchy all I just didn't like it
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, elevator was out of order
Stayed 1 night in Aug 2025

2/10 Terrible

Stanislav

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hard to describe all problem, very long time does it take
Stayed 1 night in Aug 2025

2/10 Terrible

Brooke

Disliked: Cleanliness

Horrible

We got there and check in took twice as long because a lot of the rooms were not ready for guests. We were told that the pool was out of order and that was not disclosed to any guests prior to check in. The elevator was also out of order, which was terrible because I have back problems and climbing 4 sets of stairs was awful. We finally get checked in and get to our room. Room was completely disheveled and most definitely not ready for guests. Mattress was off the box springs, wall safe was out in the middle of the room, dirty dishes on the sink and the room was dirty. We ended up getting put in a new room on a lower floor after that catastrophe. We were disappointed. We have stayed here before and have had good luck. We won’t be returning.
Stayed 1 night in Aug 2025

2/10 Terrible

Brent

Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Lela

Stayed 3 nights in Aug 2025

4/10 Poor

LARRY

Nice, but needs work.

The outside appearance and maintenance of the hotel was very nice. The lobby looked clean and open, but the front desk looked very shabby. when given a room on the fourth floor I asked if there was an elevator as I am 73 years old, I was told yes, but later found out that it was not working. The stairway that I had to take up to the fourth floor was filthy. It looked like it had not been cleaned for months my room and bathroom very spacious and clean. The room was well equipped for a suite, and the bed was extremely comfortable. If you would fix the elevator, clean the stairwell, and remodeled the front desk area you would have a very nice hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Anslea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty, mouse trap in my room, no elevator or pool
Stayed 1 night in Aug 2025

2/10 Terrible

Melvin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs. Elevator down. Pool closed. Fitness center closed. Booked on top (4th floor). Fire alarm on first night - no announcement or follow-up. Locals camp in/near stairwells and main exits. Booked through Expedia so did not see these negative reviews. Pictures are flattering. Maintenance has not been kept up. Peeling paint throughout. Water leaks evident in lobby. Floors are dirty in common areas. Expedia unable to reach management to address complaints. Hotel did refund my booking after I checked out at midnight due to the bedbugs.
Stayed 4 nights in Aug 2025