Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

2.5 star property
Hotel near Jacksonville Community Park in Jacksonville

Choose dates to view prices

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Lobby lounge
Pool
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Overview of Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Popular LocationOlive Branch Cafe2 min drive
  • Popular LocationDairy Queen3 min drive
  • Popular LocationJacksonville Community Park4 min drive
  • Popular LocationLake Jacksonville5 min drive

Room options

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Jacksonville

In Jacksonville .At this Jacksonville hotel, you'll be within 3 miles (5 km) of Jacksonville Community Park and 6 miles (10 km) of Illinois College. Governor Duncan Mansion and Future Champions Sport Complex are also within 6 miles (10 km).

What's nearby

  • Jacksonville Community Park - 4 min drive
  • Lake Jacksonville - 5 min drive
  • Illinois College - 7 min drive
  • Morgan County Fairgrounds - 9 min drive
  • Future Champions Sport Complex - 10 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 93 min drive

Restaurants

  • McDonald's - 4 min drive
  • Casey's General Store - 4 min drive
  • Taco Bell - 4 min drive
  • The Hangout Bar & Gril - 6 min drive
  • Buffalo Wild Wings - 6 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Hotel near Jacksonville Community Park in Jacksonville
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel. Self parking is free.

This Jacksonville hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Grab bar in shower
  • Shower grab bar height (inches): 29
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 16 2024 to June 29 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel
"Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel"

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 334 reviews" "
Rating 8 - Good. 105 out of 334 reviews" "
Rating 6 - Okay. 46 out of 334 reviews" "
Rating 4 - Poor. 28 out of 334 reviews" "
Rating 2 - Terrible. 23 out of 334 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid for a king size bed .... Bed we had was barely a queen. Heat barely kicked on all night despite being set in 71, and was way cold. Horrible stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before as we are truck drivers. They always treat us right.
Stayed 1 night in Jan 2024

10/10 Excellent

Katarzyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonable rooms
Stayed 1 night in Dec 2023

4/10 Poor

Benjamin

Stayed 2 nights in Dec 2023

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is run down with trim peeling off the walls.
Stayed 1 night in Dec 2023

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Stacie

Stayed 1 night in Dec 2023

4/10 Poor

Latrice

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The two young ladies at the front desk were great when it came to my complaints about the DIRTY LINEN ON THE BED , DIRTY TOLIET, DIRTY coffee maker, DIRTY floor, SMELLY TOWELS. SMELLY ROOM. They checked the room out for themselves and agreed to send me to another room. Also I scheduled and paid for in advance for a king suite with king bed. Upon arrival I was scheduled for a regular room with a queen bed. I won’t go there ever again.
Stayed 3 nights in Nov 2023

6/10 Okay

Ken

Travelled with family
Liked: Staff & service
Had reserved an accessible suite, but were assigned a regular suite. We were able to change, but we did not get a suite. Ended with a regular king accessible room.
Stayed 2 nights in Dec 2023